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UK4

Google Products & Services Reseller Framework Agreement

  • First published: 04 September 2026
  • Last modified: 04 September 2026
  • Version: 1
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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-06c228
Published by:
Digital Health & Care Wales
Authority ID:
AA81853
Publication date:
04 September 2026
Deadline date:
29 September 2026
Notice type:
UK4
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Digital Health and Care Wales ("DHCW") on behalf of NHS Wales Organisations has the need to establish a Framework Agreement for the provision of Google Products and Services through the establishment of a re-seller relationship. The Framework Agreement will support the operation of a cloud first strategy for the hosting and delivery of National Digital Services; whilst also supporting the ongoing use, management and future expansion of Google Cloud Products and Services along with other Google products where requirements may arise throughout the term of the agreement.

The establishment of the Framework agreement is also for a Reseller to hold responsibility for the licencing/support, administration, mangement, billing and support of these services upon framework award and commencement.

Full notice text

Scope

Procurement reference

P1050

Procurement description

Digital Health and Care Wales ("DHCW") on behalf of NHS Wales Organisations has the need to establish a Framework Agreement for the provision of Google Products and Services through the establishment of a re-seller relationship. The Framework Agreement will support the operation of a cloud first strategy for the hosting and delivery of National Digital Services; whilst also supporting the ongoing use, management and future expansion of Google Cloud Products and Services along with other Google products where requirements may arise throughout the term of the agreement.

The establishment of the Framework agreement is also for a Reseller to hold responsibility for the licencing/support, administration, mangement, billing and support of these services upon framework award and commencement.

Main category

Services

Delivery regions

  • UKL - Wales

Total value (estimated, excluding VAT)

15000000.00 GBP to 15000000.00GBP

Contract dates (estimated)

01 December 2026, 00:00AM to 30 November 2030, 23:59PM

Extension end date (if all the extensions are used): 30 November 2032

Is a framework being established?

Yes

Contracting authority

Digital Health & Care Wales

Identification register:

  • GB-PPON

Address 1: Ty Glan-yr-Afon

Town/City: Cardiff

Postcode: CF119AD

Country: United Kingdom

Public Procurement Organisation Number: PHXM-8593-WBPZ

Contact name: Rhian Sadler

Email: Rhian.Sadler@wales.nhs.uk

Organisation type: Public authority - central government

Devolved regulations that apply: Wales

Procedure

Procedure type

Open procedure

Is the total value above threshold?

Above threshold

Framework

Percentage fee charged to suppliers

0%

Maximum number of suppliers

1

Award method when using the framework

Without reopening competition

Contracting authorities that may use the framework

- Aneurin Bevan University Health Board (“ABUHB”)

- Betsi Cadwaladr University Health Board (“BCUHB”)

- Cardiff and Vale University Health Board (“CVUHB”)

- Cwm Taf Morgannwg University Health Board (“CTMUHB”)

- Hywel Dda University Health Board (HDUHB”)

- Powys Teaching Health Board (“PTHB”)

- Swansea Bay University Health Board (“SBUHB”)

- Velindre University NHS Trust

- Health Education and Improvement Wales (“HEIW”) (a Special Health Authority)

- Digital Health and Care Wales (“DHCW”) (a Special Health Authority)

- Welsh Ambulance Services NHS Trust (“WAST”)

- Public Health Wales NHS Trust (“PHW”)

- Social Care Wales

- The Welsh Ministers

Framework operation description

Please refer to eTenderWales Bravo portal for further information.

Lots

Divided into 1 lots

Lot number: 1

CPV classifications

  • 72000000 - IT services: consulting, software development, Internet and support
  • 32424000 - Network infrastructure

Delivery regions

  • UKL - Wales

Lot value (estimated)

15000000.00 GBP Excluding VAT

18000000.00 GBP Including VAT

Sustainability

Small and medium-sized enterprises (SME)

Contract start date (estimated)

01 December 2026, 00:00AM

Contract end date (estimated)

30 November 2030, 23:59PM

Extension end date (estimated)

30 November 2032, 23:59PM

Can the contract be extended?

Yes

Description of extensions

The option to extend for a further two (2) years, exercised in increments of twelve (12) months. DHCW is however under no obligation to exercise the extension options.

The extension ensures business continuity whilst NHS Wales continues its transition to Cloud-based services. Including the available extension options will provide service continuity and mitigate the risk of disruption to critical services until a replacement procurement and any subsequent implementation activities have been completed. Providing continuity of services that are delivered as a result of the Google Cloud Platform Framework is essential for DHCW.

Participation

Conditions

Economic

Conditions of participation

Please refer to tender documents which can be found on the eTenderWales Jaggaer portal.

eTenderWales (formerly Bravo solution) ITT_126878.

Award criteria

Type: cost

Name

Commercial

Description

Commercial

Weighting: 1

Weighting type: order

Type: quality

Name

Qualitative

Description

Qualitative; Level 2 as follows;

i) Google Reseller Function

ii) Technical Support

iii) Consultancy

Weighting: 2

Weighting type: order

Type: quality

Name

Social Value & Sustainability

Description

Social Value & Sustainability with Level 2 requirements as follows:

i) Environmental Sustainability and Carbon Reduction

ii) Social Value Delivery within Wales

iii) Sustainability Leadership & Client Support

Weighting: 3

Weighting type: order

Contract terms and risks

Description of risks to contract performance

The Authority has identified the following risks that may require modification of the Framework Agreement, including an increase in contract value where permitted by the Procurement Act 2023. Increases in service demand or activity volumes, changes in legislation, regulatory requirements or national policy.

Financial and budgetary pressures may influence the scope, pace, and overall delivery of the Cloud Transition Programme (CTP). This includes potential changes in funding availability, cloud consumption costs, and wider fiscal constraints. Strong financial governance, regular budget oversight, and ongoing cost optimisation measures will support effective management; however, external funding decisions and future budget allocations remain outside the direct control of the programme and may affect delivery outcomes.

Future organisational and technology requirements may evolve over the lifetime of the agreement, including the adoption of additional cloud services, capabilities, and emerging technologies that are not currently defined. Such changes may require adjustments to service scope, contractual arrangements, or implementation priorities to ensure continued alignment with strategic objectives.

The pace and scale of cloud adoption may vary throughout the contract term, resulting in fluctuations in demand for cloud services and associated resources. Variations in migration timelines and service consumption could impact capacity requirements, delivery schedules, costs, and service expectations. Effective governance, including ongoing demand forecasting, capacity planning, and robust change management, will be essential to maintaining alignment between service provision and organisational requirements.

The migration of existing services and technologies to cloud-based environments may present integration and transition challenges, particularly where legacy systems or complex technical dependencies exist. These factors have the potential to affect delivery timelines, increase implementation complexity, and impact service continuity. A structured migration approach, supported by testing, validation activities, and phased deployment, will be critical to mitigating these risks.

The discovery of previously unidentified technical, operational, security, data, or business process dependencies during the migration lifecycle may impact programme delivery. Such dependencies could introduce additional complexity, increase costs, affect timescales, create compliance considerations, or reduce the anticipated benefits of migration. Ongoing assessment, stakeholder engagement, and proactive dependency management will be essential in minimising potential impacts.

Submission

Tender submission deadline

29 September 2026, 12:00PM

Enquiry deadline

15 September 2026, 00:00AM

Date of award of contract

13 November 2026, 23:59PM

Submission address and any special instructions

https://etenderwales.ukp.app.jaggaer.com/web/login.shtml

May tenders be submitted electronically?

Yes

Is this a recurring procurement?

No

Publication date of next tender notice (estimated)

30 April 2030, 23:59PM

Languages that may be used for submission

  • Welsh
  • English

Documents

ID

conflictOfInterest

Document type

Conflict of interest

Description

Not published

Coding

Commodity categories

ID Title Parent category
72000000 IT services: consulting, software development, Internet and support Computer and Related Services
32424000 Network infrastructure Network equipment

Delivery locations

ID Description
100 UK - All

Document family

Notice details
Publication date:
02 July 2026
Deadline date:
14 July 2026 23:59
Notice type:
UK2
Version:
1
Authority name:
Digital Health & Care Wales
Publication date:
04 September 2026
Deadline date:
29 September 2026 12:00
Notice type:
UK4
Version:
1
Authority name:
Digital Health & Care Wales

About the buyer

Main contact:
n/a
Admin contact:
n/a
Technical contact:
n/a
Other contact:
n/a

Further information

Date Details

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.