Engagement process description
Ambition North Wales is investigating the potential of engaging a delivery partner with technical and marketing expertise to run collective purchasing schemes for domestic low-carbon technologies as part of a joint exercise with 6 Local Authorities.
The aim of such an initiative would be to enable homeowners in owner-occupier properties to install high-quality in scope renewable energy products at a reduced price from trusted installers.
The delivery partner will be expected to:
• work with the 6 local authorities to maximise customer access to the scheme
• Design and deliver targeted and bilingual resident marketing, including direct mail and wider promotional activity.
• Provide a secure registration platform and manage the customer journey from registration to installation and aftercare.
• Recruit, qualify and manage appropriately accredited installers with the capacity to deliver across North Wales.
• Operate a reverse auction or equivalent group-purchasing process to secure competitive offers.
• Manage technical quality, customer service, complaints, warranties, defect rectification and installer contingencies.
• Provide performance, risk, customer satisfaction, carbon and local economic benefit reporting.
Ambition North Wales sees this opportunity operating as a services concession arrangement.
This Preliminary Market Engagement Notice does not guarantee any future procurement activity. Responses will inform our procurement strategy, which may or may not include a future competitive tender process.
Ambition North Wales would like to hear from interested organisations with their views on the opportunity.
A questionnaire has been created to understand the market’s interest in the opportunity. The questionnaire for completion can be found at the following url. Please copy and paste into your browser:
https://forms.cloud.microsoft/e/NN8WL18ajA
If you have any trouble accessing the questionnaire, please contact us at the email address given and we can send you a word version to complete.
Please provide your response to the questionnaire by the 07/10/2026