Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
NHS NORFOLK AND SUFFOLK INTEGRATED CARE BOARD
T6Y0W
County Hall, Martineau Lane
Norwich
NR12DH
UK
E-mail: nsicb.procurement@nhs.net
NUTS: UKH15
Internet address(es)
Main address: https://www.norfolkandsuffolk.icb.nhs.uk/
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Primary Care Orthodontic Services
II.1.2) Main CPV code
85130000
II.1.3) Type of contract
Services
II.1.4) Short description
Orthodontics is the dental specialty concerned with facial growth, development of the dentition and occlusion, and the assessment, diagnosis, interception and treatment of malocclusions and facial deformity.
Orthodontic treatment should only be undertaken where it is believed to be in the patient's best interests in terms of their oral health and/ or psychosocial wellbeing. The clinical advantages and long-term benefits of Orthodontic treatment should justify and outweigh any detrimental effects.
Patient factors to consider include co-operation, motivation and their ability to maintain good oral hygiene. It is not generally in the patient's best interest to deliver orthodontic treatment in the absence of a stable oral environment or where there is evidence of active dental disease.
There are several factors used to define orthodontic treatment complexity which can be classified as level 1, 2, 3a or 3b. Factors include the type of malocclusion, technical difficulty in improving function and aesthetics, together with any patient modifying factors.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
8 740 068.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKH14
II.2.4) Description of the procurement
Primary care orthodontic services for children and young people aged 12 -18 years. Patients are referred into the pathway via their general dental practice. All services take place within a primary care setting.
10 year PDS Agreement contract terms for primary care orthodontic services are motivated by the need to support service stability, workforce sustainability and long term planning, in line with the findings of the Orthodontic Needs Assessment (2026) and wider system pressures.
Orthodontic service delivery is dependent on a specialist workforce, with recruitment and retention recognised nationally and locally as challenging. Longer term contract arrangements provide greater certainty for providers, enabling workforce planning and retention of specialist orthodontic clinicians and reduced disruption linked with shorter contract terms.
In addition, this will support estates and service investment, particularly where providers are delivering specialist orthodontic care from dedicated premises. A 10‑year term offers providers sufficient assurance to invest in infrastructure and incentivises support for service redesign aligned to population need.
The length of the contract will be 10 years to start 1 April 2027 and end 31 March 2037. Providers will be paid annually for the period of 10 years.
NHS Norfolk and Suffolk Integrated Care Board are awarding the contract named within this notice under the Direct Award C process which is outlined within the Health Care Services (Provider Selection Regime) Regulations 2023. The provider named in this notice is an existing provider and has been reviewed through a Key Criteria assessment to ensure the awarding body is satisfied with current performance and reasonably expects the provider to be able to satisfy the contract which is the subject of this notice. The contract which is the subject of this notice has not changed considerably when compared with the existing contract delivered by the named provider.
The ICB may wish to introduce additional services during the lifetime of the contract ("Contract modifications"). Such contract modifications will be contemplated where additional requirements are similar and or complementary to the services already included
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 100
Price
/ Weighting:
0
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
The procurement falls outside the scope of application of the Directive
Explanation
Other justification for the award of the contract without prior publication of a call for competition in the Official Journal of the European Union or the Find a Tender Service: The procurement falls outside the scope of application of the regulations.
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. The publication of this notice marks the start of the standstill period.
Representations by providers must be made to decision makers by midnight 23rd September 2026 (8 working days following publication of intention to award notice). They should be submitted in writing to nsibc.procurement@nhs.net
This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.
Insert Award decision-makers:
Dental and Optometry Delivery Group
Primary Care Commissioning Group and ratified by the
Executive Management Team on 24th August 2026
• No conflicts of interest, or potential conflicts of interest, were declared by any decision makers.
The decision to award this contract in line with Direct Award Process C was based on evaluation against the five required key criteria as follows:
• Quality and Innovation - Assured - NS ICB are assured that the provider is delivering a safe and effective service as required by the specification and contract they are currently delivering. This criterion was reviewed in line with the Quality Impact Assessment.
• Value - Part Assured - NS ICB are assured that the provider is delivering value to the integrated care system and the cost of change would not be outweighed by the potential benefit of a new provider.
• Integration, Collaboration and Service Sustainability - Assured - NS ICB are assured that the provider is positively impacting on the integrated care system through their integration and collaboration delivered as a requirement of the specification or alternative elements linked to the delivery.
• Improving Access, Reducing Health Inequalities and Facilitating Choice - Assured - NS ICB are assured that the provider is meeting needs of the population to ensure equitable access and choice as required by the specification and contract. This criterion was reviewed in line with the Equality Impact Assessment.
• Social Value - Assured - NS ICB are assured that the provider is delivering in line with the NS Green Plan, supporting with the implementation of carbon reduction and increase in initiatives which positively impact on the wider determinants of health. This criterion was reviewed in line with the Sustainability Impact Assessment.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2099/S 111-999999
Section V: Award of contract
Title: Mr T I Davies
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
24/08/2026
V.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Suffolk Orthodontic Practice
RGQ67
Ipswich
UK
NUTS: UKH14
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 8 740 068.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
NHS Norfolk and Suffolk Integrated Care Board
Norwich
UK
VI.5) Date of dispatch of this notice
10/09/2026