Preliminary Market Engagement Round 3 for the Life in the UK (LITUK) Secure Digital Test and Digital Online Learning Materials Service

Procurement description

The Home Office (HO) is the government department responsible for safeguarding the nation through border control, immigration, passport issuance, policing, fire services, counter-terrorism and drugs policies.

UK Visas and Immigration (UKVI) plays an integral role in delivering this vision, managing millions of applications annually, enabling foreign nationals to visit, study, work or settle in the UK. As part of the evolution of existing services, UKVI pursues the transformation and modernisation of services in a manner that enhances customer experience and ensures accurate and efficient outcomes. One of the core services delivered by UKVI is the Life in the UK test, an essential component of the route to settlement in the UK and to UK citizenship.

The Life in the UK Secure Digital Test and Digital Online Learning Materials Service (LITUK) Project is procuring a new service; enabling the continued delivery of front-end services, balancing continuity with improvements and transformation.

LITUK aims to move to a 'Digital-by-Default' approach, while upholding the rigorous standards necessary to support UKVI immigration decisions. The successful provider will deliver a service that combines technological innovation with security assurance, enabling customers to demonstrate their knowledge of life in the UK with confidence and convenience throughout their UK immigration journey.

The purpose of this second round of Preliminary Market Engagement is to gather insights from the market regarding the desired solution, which will inform and support Departmental decision-making processes. At this stage, no final decisions have been made regarding the preferred solution.

Please Note: the content of this Preliminary Market Engagement Notice may be subject to change.

Main category

Services

Delivery regions

• UK - United Kingdom

Total value (estimated)

90871000 GBP Excluding VAT

109045200 GBP Including VAT

Contract dates (estimated)

24 November 2027, 00:00AM to 23 November 2032, 23:59PM

Extension end date (if all the extensions are used): 23 November 2034

Home Office

Is the total value above threshold?

Above threshold

CPV classifications

• 48190000 - Educational software package
• 72000000 - IT services: consulting, software development, Internet and support
• 73430000 - Test and evaluation
• 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
• 72212190 - Educational software development services
• 72222300 - Information technology services
• 75110000 - General public services
• 32270000 - Digital transmission apparatus
• 75130000 - Supporting services for the government
• 80420000 - E-learning services
• 75131100 - General personnel services for the government
• 72590000 - Computer-related professional services

Delivery regions

• UK - United Kingdom

Sustainability

Small and medium-sized enterprises (SME)

Voluntary, community and social enterprises (VCSE)

Contract start date (estimated)

24 November 2027, 00:00AM

Contract end date (estimated)

23 November 2032, 23:59PM

Extension end date (estimated)

23 November 2034, 23:59PM

Can the contract be extended?

Yes

Engagement process description

The purpose of this third round of Preliminary Market Engagement is to share information relating to the Authority's vision for the LitUK service and the procurement approach.

Please note, the Authority is not requesting any feedback as part of this round of Engagement.

1. To express an interest, participants must first be registered on the Home Office's eSourcing Portal (JAGGAER). If you have not yet registered, this can be done online at  https://homeoffice.app.jaggaer.com/web/login.html by following the Register Here Link.

2. Please note that, to register, you must have a valid D-U-N-S number (as provided by Dun & Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so.

3. Registering on JAGGAER will not provide immediate access to this Preliminary Market Engagement. Once you have registered on JAGGAER, a registered user can express an interest for a specific procurement.

This is done by emailing LITUK-2-ProjectTeam@homeoffice.gov.uk with the following:

- Email subject line: LITUK Procurement - Expression of Interest

- Email to include: Organisation name (as registered on JAGGAER), D-U-N-S number, Contact name, E-mail address and Telephone number.

4. Once the above steps are completed, participants will be granted access to the Non-Disclosure Agreement (NDA) event in JAGGAER.

5. Participants should then complete and return their signed NDA, via JAGGAER, in order to be added to the Preliminary Market Engagement event once live, on 11 September 2026.

6. Participants should ensure that they leave enough time to submit the signed NDA and written response in time for the Preliminary Market Engagement close date of 09 October 2026 at 17:00 (BST).

Please note: if you have previously signed a Home Office NDA for other Projects, you are still required to sign a new NDA and follow the process above. Once you have completed the process above, you will be added to the Engagement Event.

Due date

09 October 2026, 23:59PM

Has the engagement period already ended?

No