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UK4

Assertive Outreach Rough Sleepers

  • First published: 14 September 2026
  • Last modified: 14 September 2026
  • Version: 1
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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-06cca2
Published by:
Caerphilly County Borough Council
Authority ID:
AA0272
Publication date:
14 September 2026
Deadline date:
16 October 2026
Notice type:
UK4
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Caerphilly County Borough Council (the “Authority”) is seeking to procure a Contract for Assertive Outreach Service for Rough Sleepers.

The specification is outcomes based, and the Service Provider is expected to offer an innovative and creative solution to meet support needs, ensuring all possible outcomes are achieved as a priority whilst also seeking value for money, providing for the following packages of support.

Service Providers must offer efficient savings over a long period of time, ensuring that as people become more independent and require less support, the packages of support are tapered down to reflect this.

The Authority is seeking to appoint a suitable Service Provider to deliver a Housing Related Support (HRS) Assertive Outreach Service to Rough Sleepers.

The Housing Support Grant provides housing-related support to help vulnerable people to live as independently as possible within their own homes, specialist housing or sheltered housing.

The program delivers a pro-active approach, aiming to prevent problems in the first instance by providing help as early as possible to reduce demand from other services such as Health and Social Services. It helps to build sustainable communities and complements support provided by Health, Social Care or criminal justice services. It’s strong prevention and early intervention approach reflects the objectives of Housing (Wales) Act and the wider Welsh Government legislative agenda.

The programme supports people from a range of categories. These include single people, people who are homeless, those with mental ill health, learning disabilities, substance misuse, those who have been through the criminal justice system, people experiencing abuse, families, young and older people who are vulnerable.

The services are enabling and aim to develop a person’s independence as opposed to establishing a long-term dependency e.g. ‘doing with’ as apposed to ‘doing for’.

Help for individuals includes support to secure and maintain their home, helping to maximise people’s income, improve their confidence and skills, and enable them to engage with wider programmes to access training and job opportunities. Support is provided based on need and people are at the heart of the programme.

There are also strong links between the aims of the Social Services Act around wellbeing and the households supported via the Housing Support Grant.

Housing Support Grant outcomes have been designed to provide information around the effectiveness of the programme by showing if we are helping those who access support to meet their needs.

All information relating to the tender and contract can be found within the Tender Document Pack and associated appendices.

Full notice text

Scope

Procurement reference

PS3018/26/RN

Procurement description

Caerphilly County Borough Council (the “Authority”) is seeking to procure a Contract for Assertive Outreach Service for Rough Sleepers.

The specification is outcomes based, and the Service Provider is expected to offer an innovative and creative solution to meet support needs, ensuring all possible outcomes are achieved as a priority whilst also seeking value for money, providing for the following packages of support.

Service Providers must offer efficient savings over a long period of time, ensuring that as people become more independent and require less support, the packages of support are tapered down to reflect this.

The Authority is seeking to appoint a suitable Service Provider to deliver a Housing Related Support (HRS) Assertive Outreach Service to Rough Sleepers.

The Housing Support Grant provides housing-related support to help vulnerable people to live as independently as possible within their own homes, specialist housing or sheltered housing.

The program delivers a pro-active approach, aiming to prevent problems in the first instance by providing help as early as possible to reduce demand from other services such as Health and Social Services. It helps to build sustainable communities and complements support provided by Health, Social Care or criminal justice services. It’s strong prevention and early intervention approach reflects the objectives of Housing (Wales) Act and the wider Welsh Government legislative agenda.

The programme supports people from a range of categories. These include single people, people who are homeless, those with mental ill health, learning disabilities, substance misuse, those who have been through the criminal justice system, people experiencing abuse, families, young and older people who are vulnerable.

The services are enabling and aim to develop a person’s independence as opposed to establishing a long-term dependency e.g. ‘doing with’ as apposed to ‘doing for’.

Help for individuals includes support to secure and maintain their home, helping to maximise people’s income, improve their confidence and skills, and enable them to engage with wider programmes to access training and job opportunities. Support is provided based on need and people are at the heart of the programme.

There are also strong links between the aims of the Social Services Act around wellbeing and the households supported via the Housing Support Grant.

Housing Support Grant outcomes have been designed to provide information around the effectiveness of the programme by showing if we are helping those who access support to meet their needs.

All information relating to the tender and contract can be found within the Tender Document Pack and associated appendices.

Main category

Services

Delivery regions

  • UKL16 - Gwent Valleys

Total value (estimated, excluding VAT)

2400000.00 GBP to 2400000.00GBP

Contract dates (estimated)

01 February 2027, 00:00AM to 31 January 2031, 23:59PM

Extension end date (if all the extensions are used): 31 January 2035

Contracting authority

Caerphilly County Borough Council

Identification register:

  • GB-PPON

Address 1: Penallta House, Tredomen Park

Town/City: Hengoed

Postcode: CF82 7PG

Country: United Kingdom

Website: www.caerphilly.gov.uk

Public Procurement Organisation Number: PWHP-2369-JPYL

Contact name: Rhodri Nicholas

Email: nichor@caerphilly.gov.uk

Organisation type: Public authority - sub-central government

Devolved regulations that apply: Wales

Procedure

Procedure type

Open procedure

Is this procurement under a special regime?

Light touch

Is the total value above threshold?

Above threshold

Trade agreements

Government Procurement Agreement (GPA)

Lots

Divided into 1 lots

Lot number: 1

CPV classifications

  • 98000000 - Other community, social and personal services

Delivery regions

  • UKL16 - Gwent Valleys

Lot value (estimated)

2400000.00 GBP Excluding VAT

2880000.00 GBP Including VAT

Sustainability

Small and medium-sized enterprises (SME)

Voluntary, community and social enterprises (VCSE)

Contract start date (estimated)

01 February 2027, 00:00AM

Contract end date (estimated)

31 January 2031, 23:59PM

Extension end date (estimated)

31 January 2035, 23:59PM

Can the contract be extended?

Yes

Description of extensions

With an option to extend for up to a further forty-eight (48) months which is to be reviewed every twelve (12) months

Award criteria

Weighting description

Cost 20% / Quality 80%

The quality aspect will be divided into the following sub-criteria consisting of:

• Tender Response 10%

• Interview 50%

• Case Study 20%

Type: quality

Name

Quality

Description

Quality 80%

Type: cost

Name

Cost

Description

20%

Contract terms and risks

Payment terms

As per the terms and conditions

Submission

Tender submission deadline

16 October 2026, 12:00PM

Enquiry deadline

09 October 2026, 12:00PM

Date of award of contract

01 December 2026, 23:59PM

Submission address and any special instructions

https://supplierlive.proactisp2p.com/Account/Login#

May tenders be submitted electronically?

Yes

Languages that may be used for submission

  • English
  • Welsh

Documents

ID

conflictOfInterest

Document type

Conflict of interest

Description

Not published

Coding

Commodity categories

ID Title Parent category
98000000 Other community, social and personal services Other Services

Delivery locations

ID Description
100 UK - All

Document family

Notice details
Publication date:
16 July 2026
Deadline date:
18 August 2026 23:59
Notice type:
UK2
Version:
1
Authority name:
Caerphilly County Borough Council
Publication date:
14 September 2026
Deadline date:
16 October 2026 12:00
Notice type:
UK4
Version:
1
Authority name:
Caerphilly County Borough Council

About the buyer

Main contact:
n/a
Admin contact:
n/a
Technical contact:
n/a
Other contact:
n/a

Further information

Date Details

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.