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Summary

OCID:: ocds-h6vhtk-06f8fa
Published by:: London Borough of Camden
Authority ID:: AA20980
Publication date:: 15 September 2026
Deadline date:: -
Notice type:: Contract Award Notice
Has documents:: No
Has SPD:: No
Has Carbon Reduction Plan:: N/A

Abstract

Tenant Satisfaction Measures (TSM) perception surveys for the next year, in line with the statutory requirements of the Regulator of Social Housing (RSH).

Introduced in March 2023 under the Social Housing Regulation Act 2024, all registered providers of social housing are required to report on TSMs annually to both the regulator and the public.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

London Borough of Camden

Town Hall, Judd Street

London

WC1H9JE

Contact person: Mohammed Tariq Malik

E-mail: tariq.malik@camden.gov.uk

NUTS: UKI31

Internet address(es)

Main address: www.camden.gov.uk

I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Tenant Satisfaction Measures Survey

II.1.2) Main CPV code

72000000

II.1.3) Type of contract

Services

II.1.4) Short description

Tenant Satisfaction Measures (TSM) perception surveys for the next year, in line with the statutory requirements of the Regulator of Social Housing (RSH).

Introduced in March 2023 under the Social Housing Regulation Act 2024, all registered providers of social housing are required to report on TSMs annually to both the regulator and the public.

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Lowest offer: 30 000.00 GBP/ Highest offer: 40 000.00 GBP

II.2) Description

II.2.2) Additional CPV code(s)

73000000

II.2.3) Place of performance

NUTS code:

II.2.4) Description of the procurement

Direct award

II.2.5) Award criteria

Price

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Award of a contract without prior publication of a call for competition

Justification for selected award procedure:

The procurement falls outside the scope of application of the Directive

Explanation

PCR2015

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

Section V: Award of contract

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

11/09/2026

V.2.2) Information about tenders

Number of tenders received: 1

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Houosemark Ltd

3822761

Unit 2 Olympic Way,

Birchwood, Warrington, England,

WA2 0YL

NUTS: UK

The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: Lowest offer: 30 000.00 GBP / Highest offer: 40 000.00 GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

Cabinet Office