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Contract Award Notice

Provision of Visitor Counting Solution

  • First published: 18 September 2026
  • Last modified: 18 September 2026
  • Version: N/A
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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-060f1d
Published by:
National Galleries of Scotland
Authority ID:
AA21832
Publication date:
18 September 2026
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

National Galleries Scotland (NGS) wish to award a contract for the Provision of Visitor Counting Solution to a single Supplier.

NGS require a modern Visitor Counting Solution to accurately track and analyse footfall across all gallery spaces. This solution will provide reliable data to support operational planning, improve visitor experience, and inform strategic decisions on staffing, exhibitions, and resource allocation. The system must be robust, easy to maintain and capable of integrating with existing IT infrastructure to ensure seamless reporting and long-term scalability.

Full details of the Contract Requirements and Specification are detailed under Section 2 of the Invitation to Tender (ITT).

There is no commitment to a minimum spend over the duration of the contract. Under this agreement, no minimum spend is guaranteed.

The Supplier must have a clear understanding of the contract requirements and the organisational needs of NGS.

It is a requirement that the Supplier as a minimum, hold or commit to obtain prior to the award of contract, a valid Cyber Essentials Basic Certification (or equivalent) in place throughout the duration of the contract.

The agreement will be non-exclusive i.e., NGS reserves the right, in certain circumstances, to procure out with the Contract Agreement, as and when required.

In the event of unsatisfactory performance by the successful Supplier and the termination of the contract by either party, NGS reserves the right to negotiate the continuance of the services with the second and third placed Suppliers.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

National Galleries of Scotland

National Galleries of Scotland, 73 Belford Road

Edinburgh

EH4 3DS

UK

Contact person: Aileen Madeira Rezende

Telephone: +44 1316246374

E-mail: amadeirarezende@nationalgalleries.org

NUTS: UKM75

Internet address(es)

Main address: http://www.nationalgalleries.org

Address of the buyer profile: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA11042

I.2) Joint procurement

The contract is awarded by a central purchasing body

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Recreation, culture and religion

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Provision of Visitor Counting Solution

Reference number: NGSVC-001

II.1.2) Main CPV code

48810000

 

II.1.3) Type of contract

Supplies

II.1.4) Short description

National Galleries Scotland (NGS) wish to award a contract for the Provision of Visitor Counting Solution to a single Supplier.

NGS require a modern Visitor Counting Solution to accurately track and analyse footfall across all gallery spaces. This solution will provide reliable data to support operational planning, improve visitor experience, and inform strategic decisions on staffing, exhibitions, and resource allocation. The system must be robust, easy to maintain and capable of integrating with existing IT infrastructure to ensure seamless reporting and long-term scalability.

Full details of the Contract Requirements and Specification are detailed under Section 2 of the Invitation to Tender (ITT).

There is no commitment to a minimum spend over the duration of the contract. Under this agreement, no minimum spend is guaranteed.

The Supplier must have a clear understanding of the contract requirements and the organisational needs of NGS.

It is a requirement that the Supplier as a minimum, hold or commit to obtain prior to the award of contract, a valid Cyber Essentials Basic Certification (or equivalent) in place throughout the duration of the contract.

The agreement will be non-exclusive i.e., NGS reserves the right, in certain circumstances, to procure out with the Contract Agreement, as and when required.

In the event of unsatisfactory performance by the successful Supplier and the termination of the contract by either party, NGS reserves the right to negotiate the continuance of the services with the second and third placed Suppliers.

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 54 205.00  GBP

II.2) Description

II.2.2) Additional CPV code(s)

51612000

63513000

64216200

72222000

72222300

72267100

48800000

II.2.3) Place of performance

NUTS code:

UKM75

II.2.4) Description of the procurement

The procurement will be conducted through the use of the Open (single stage) Procedure.

Bidders must complete and submit both an SPD and tender response.

Economic Operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.

II.2.5) Award criteria

Quality criterion: Quality / Weighting: 60

Price / Weighting:  40

II.2.11) Information about options

Options: Yes

Description of options:

NGS reserves the right to issue a contract modification in terms of Regulation 72 of the Public Contracts (Scotland) Regulations 2015.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2026/S 000-006881

Section V: Award of contract

Contract No: NGSVC-001

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

10/09/2026

V.2.2) Information about tenders

Number of tenders received: 10

Number of tenders received from SMEs: 9

Number of tenders received from tenderers from EU Member States: 1

Number of tenders received from tenderers from non-EU Member States: 9

Number of tenders received by electronic means: 10

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Nexbib Solutions Limted

5300 Lakeside, Cheadle Royal Business Park

Cheadle

SK8 3GP

UK

Telephone: +44 7495602577

NUTS: UK

The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 54 205.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.3) Additional information

The estimate contract value stated within this award notice is inclusive of optional extension periods and an estimate contract price adjustment as permitted under the contract via the application of the Consumer Price Index (CPI) as published by the Office for National Statistics (ONS) for the United Kingdom.

(SC Ref:843255)

VI.4) Procedures for review

VI.4.1) Review body

Edinburgh Sheriff Court

Sheriff Court House, 27 Chambers Street

EDINBURGH

EH1 1LB

UK

Telephone: +44 1312252525

E-mail: enquiries@scotcourts.gov.uk

Internet address(es)

URL: https://www.scotcourts.gov.uk/the-courts/court-locations/edinburgh-sheriff-court-and-justice-of-the-peace-court

VI.5) Date of dispatch of this notice

17/09/2026

Coding

Commodity categories

ID Title Parent category
64216200 Electronic information services Electronic message and information services
48810000 Information systems Information systems and servers
48800000 Information systems and servers Software package and information systems
72222000 Information systems or technology strategic review and planning services Systems and technical consultancy services
72222300 Information technology services Information systems or technology strategic review and planning services
51612000 Installation services of information-processing equipment Installation services of computers and information-processing equipment
72267100 Maintenance of information technology software Software maintenance and repair services
63513000 Tourist information services Travel agency and similar services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
amadeirarezende@nationalgalleries.org
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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