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UK4

Community Information System Renewal (WCCIS Replacement)

  • First published: 18 September 2026
  • Last modified: 18 September 2026
  • Version: 1
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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-0775aa
Published by:
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
Authority ID:
AA0221
Publication date:
18 September 2026
Deadline date:
16 October 2026
Notice type:
UK4
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

This Invitation to Tender (ITT) is issued by NHS Wales Shared Services Partnership Procurement Services (hosted by Velindre University NHS Trust) ("NWSSP") on behalf of Hywel Dda University Health Board ("HDUHB"), which will act as the lead contracting authority and enter into the resulting agreement. Hywel Dda University Health Board, acting on behalf of Betsi Cadwaladr University Health Board, Cwm Taf Morgannwg University Health Board and Swansea Bay University Health Board, is seeking to procure a modern Community Information System to replace the existing Wales Community Care Information System (WCCIS), which is approaching end of life. The procurement presents a significant opportunity to deliver a strategic digital care record solution supporting integrated health, community, mental health and social care services across Wales. The Authority is seeking a cloud-ready, secure, resilient and highly interoperable platform capable of supporting a shared digital care record, mobile working, multidisciplinary care planning, advanced reporting, and seamless integration with national and local health and care systems. Suppliers will be expected to demonstrate strong implementation and data migration capability, alignment with NHS Wales Digital Architecture principles, robust cyber security and information governance arrangements, and a commitment to innovation, service transformation and long-term scalability. The solution will support a broad range of community services, including Health Visiting, School Nursing, Children's Community Nursing, Safeguarding and Community Nursing services, with the potential for future expansion. The resulting contract will play a key role in enabling person-centred, digitally enabled integrated care, improving information sharing, reducing administrative burden and supporting better outcomes for citizens across Wales.

Full notice text

Scope

Procurement reference

P205

Procurement description

This Invitation to Tender (ITT) is issued by NHS Wales Shared Services Partnership Procurement Services (hosted by Velindre University NHS Trust) ("NWSSP") on behalf of Hywel Dda University Health Board ("HDUHB"), which will act as the lead contracting authority and enter into the resulting agreement. Hywel Dda University Health Board, acting on behalf of Betsi Cadwaladr University Health Board, Cwm Taf Morgannwg University Health Board and Swansea Bay University Health Board, is seeking to procure a modern Community Information System to replace the existing Wales Community Care Information System (WCCIS), which is approaching end of life. The procurement presents a significant opportunity to deliver a strategic digital care record solution supporting integrated health, community, mental health and social care services across Wales. The Authority is seeking a cloud-ready, secure, resilient and highly interoperable platform capable of supporting a shared digital care record, mobile working, multidisciplinary care planning, advanced reporting, and seamless integration with national and local health and care systems. Suppliers will be expected to demonstrate strong implementation and data migration capability, alignment with NHS Wales Digital Architecture principles, robust cyber security and information governance arrangements, and a commitment to innovation, service transformation and long-term scalability. The solution will support a broad range of community services, including Health Visiting, School Nursing, Children's Community Nursing, Safeguarding and Community Nursing services, with the potential for future expansion. The resulting contract will play a key role in enabling person-centred, digitally enabled integrated care, improving information sharing, reducing administrative burden and supporting better outcomes for citizens across Wales.

Main category

Services

Delivery regions

  • UKL - Wales

Total value (estimated, excluding VAT)

10560000.00 GBP to 10560000.00GBP

Contract dates (estimated)

01 January 2027, 00:00AM to 30 September 2034, 23:59PM

Extension end date (if all the extensions are used): 30 September 2037

Contracting authority

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

Identification register:

  • GB-PPON

Address 1: 4-5 Charnwood Court

Town/City: Cardiff

Postcode: CF14 3UZ

Country: United Kingdom

Website: http://nwssp.nhs.wales/ourservices/procurement-services/

Public Procurement Organisation Number: PXWV-6492-CGMN

Contact name: Josh Wood

Email: Josh.Wood@wales.nhs.uk

Organisation type: Public authority - central government

Devolved regulations that apply: Wales

Hywel Dda University Health Board

Identification register:

  • GB-PPON

Address 1: Block C, Government Buildings, Picton Terrace

Town/City: Carmarthen

Postcode: SA31 3BT

Country: United Kingdom

Public Procurement Organisation Number: PNPY-2728-GCWW

Contact name: Josh Wood

Email: Josh.Wood@wales.nhs.uk

Organisation type: Public authority - central government

Devolved regulations that apply: Wales

Betsi Cadwaladr University Health Board

Identification register:

  • GB-PPON

Address 1: Headquarters Ysbyty Gwynedd, Penrhosgarnedd

Town/City: Bangor, Gwynedd

Postcode: LL57 2PW

Country: United Kingdom

Public Procurement Organisation Number: PHBY-3981-QBMR

Contact name: Josh Wood

Email: Josh.Wood@wales.nhs.uk

Organisation type: Public authority - central government

Devolved regulations that apply: Wales

Cwm Taf Morgannwg University Health Board

Identification register:

  • GB-PPON

Address 1: Navigation Park, Unit 3 Ynysmeurig House,

Town/City: Abercynon, Mountain Ash

Postcode: CF45 4SN

Country: United Kingdom

Public Procurement Organisation Number: PBCZ-4581-GCVG

Contact name: Josh Wood

Email: Josh.Wood@wales.nhs.uk

Organisation type: Public authority - central government

Devolved regulations that apply: Wales

Swansea Bay University Health Board

Identification register:

  • GB-PPON

Address 1: 1 Talbot Gateway, Baglan Energy Park, Baglan

Town/City: Port Talbot

Postcode: SA12 7BR

Country: United Kingdom

Public Procurement Organisation Number: PQDY-1678-DHXN

Contact name: Josh Wood

Email: Josh.Wood@wales.nhs.uk

Organisation type: Public authority - central government

Devolved regulations that apply: Wales

Procedure

Procedure type

Open procedure

Is the total value above threshold?

Above threshold

Lots

Divided into 1 lots

Lot number: 1

CPV classifications

  • 48000000 - Software package and information systems
  • 72000000 - IT services: consulting, software development, Internet and support

Delivery regions

  • UKL - Wales

Lot value (estimated)

10560000.00 GBP Excluding VAT

12671999.95 GBP Including VAT

Sustainability

Small and medium-sized enterprises (SME)

Contract start date (estimated)

01 January 2027, 00:00AM

Contract end date (estimated)

30 September 2034, 23:59PM

Extension end date (estimated)

30 September 2037, 23:59PM

Can the contract be extended?

Yes

Description of extensions

There is an option to extend the Initial Term of the Agreement by a maximum of three years, subject to satisfactory performance.

Participation

Conditions

Economic

Conditions of participation

As per tender documentation.

Conditions

Economic

Conditions of participation

As per tender documentation.

Award criteria

Weighting description

Technical - 60%

Commercial - 40%

Type: quality

Name

Technical

Description

60% as per tender documentation, including 10% social value.

Type: price

Name

Commercial

Description

40% as per tender documentation.

Submission

Tender submission deadline

16 October 2026, 12:00PM

Enquiry deadline

01 October 2026, 12:00PM

Date of award of contract

21 December 2026, 23:59PM

Submission address and any special instructions

https://etenderwales.ukp.app.jaggaer.com/home.htmlBidders must provide their submission electronically via the appointed e-procurement portal, etenderwales, via the following reference itt_127345.

May tenders be submitted electronically?

Yes

Is this a recurring procurement?

No

Publication date of next tender notice (estimated)

01 September 2036, 23:59PM

Languages that may be used for submission

  • English
  • Welsh

Documents

ID

conflictOfInterest

Document type

Conflict of interest

Description

Not published

Coding

Commodity categories

ID Title Parent category
72000000 IT services: consulting, software development, Internet and support Computer and Related Services
48000000 Software package and information systems Computer and Related Services

Delivery locations

ID Description
100 UK - All

About the buyer

Main contact:
n/a
Admin contact:
n/a
Technical contact:
n/a
Other contact:
n/a

Further information

Date Details

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.