Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Oxford Brookes University
PPGL-1164-DJLT
Headington Campus, Gipsy Lane
Oxford
OX3 0BP
UK
Contact person: Procurement Team
Telephone: +44 1865647566
E-mail: procurement@brookes.ac.uk
NUTS: UKJ14
Internet address(es)
Main address: https://www.brookes.ac.uk/
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
Education
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Debt Collection Services: Student & Commercial
Reference number: CNTR0011326
II.1.2) Main CPV code
79100000
II.1.3) Type of contract
Services
II.1.4) Short description
Provision of student and commercial debt collection services
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
400 000.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKJ14
Main site or place of performance:
Oxfordshire
II.2.4) Description of the procurement
Immediate collection of student and commercial debt
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
Extreme urgency brought about by events unforeseeable for the contracting authority and in accordance with the strict conditions stated in the Directive
Explanation
The Contracting Authority requires compliant, ethical, and high-performance debt collection services across two primary portfolios: Student Debt (tuition fees, accommodation fees, and institutional charges requiring soft-touch handling aligned with higher education student welfare frameworks) and Commercial Debt (B2B commercial accounts, research contracts, and facility hire fees). To ensure rapid deployment, value for money, and full compliance with public procurement legislation, the Authority is executing a Direct Award call-off against the London Universities Purchasing Consortium (LUPC) Framework PFB5062 (Debt Recovery Services). Framework PFB5062 was competitively tendered by LUPC on behalf of UKUPC member institutions in compliance with UK public procurement rules. The Framework User Guide permits Direct Award call-offs where the supplier provides the most economically advantageous solution based on the objective criteria established within the framework agreement, such as specific Lot capabilities, pricing structure, and existing technical integration. Utilizing an established consortium framework satisfies all regulatory obligations for competition without requiring a standalone, redundant tender process. Wilkin Chapman was rigorously evaluated during the LUPC PFB5062 tender process for operational capability, data security standards (ISO 27001), Financial Conduct Authority (FCA) compliance, and adherence to the Credit Services Association (CSA) Code of Practice. Furthermore, Wilkin Chapman holds pre-established software interface compatibility with the Authority’s financial system, eliminating system configuration fees, reducing onboarding risks, and maintaining cash flow during critical academic collection periods. Pricing under this call-off is governed by the capped commission rates established under LUPC Framework PFB5062, ensuring pre-negotiated, sector-benchmarked "no win, no fee" contingency rates.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
Section V: Award of contract
Contract No: CNTR0011326
Title: Debt Collection Services - Student & Commercial
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
01/08/2026
V.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Wilkin Chapman Rollits
OC343261
Cartergate House
Grimsby
DN31 2LJ
UK
NUTS: UKF
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 400 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
GO Reference: GO-2026923-PRO-38659187
VI.4) Procedures for review
VI.4.1) Review body
Oxford Brookes University
Headington Campus, Gipsy Lane
Oxford
OX3 0BP
UK
Telephone: +44 1865647566
VI.4.2) Body responsible for mediation procedures
Oxford Brookes University
Headington Campus, Gipsy Lane
Oxford
OX3 0BP
UK
Telephone: +44 1865647566
VI.5) Date of dispatch of this notice
23/09/2026