Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
NHS NORFOLK AND SUFFOLK INTEGRATED CARE BOARD
T6Y0W
County Hall, Martineau Lane
Norwich
NR12DH
UK
E-mail: nsicb.procurement@nhs.net
NUTS: UKH15
Internet address(es)
Main address: https://www.norfolkandsuffolk.icb.nhs.uk/
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
WorkWell Services - Norfolk & Suffolk ICB
Reference number: C453243
II.1.2) Main CPV code
85100000
II.1.3) Type of contract
Services
II.1.4) Short description
Provision of the WorkWell contracts within in Norfolk and Suffolk.
WorkWell is an early-intervention work and health service with a focus on prevention, which includes holistic support for their health-related barriers to employment. It will provide evidence based, low intensity work and health assessments that support individuals with their low-level occupational health needs to overcome barriers to work.
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
5 045 004.00
GBP
II.2) Description
Lot No: 1
II.2.1) Title
Workwell Services - Norfolk
II.2.2) Additional CPV code(s)
85100000
II.2.3) Place of performance
NUTS code:
UKH15
UKH16
UKH17
Main site or place of performance:
Norfolk
II.2.4) Description of the procurement
Provision of WorkWell Service within Norfolk.
This notice is to inform providers of the release of documentation to initiate a competitive process to secure a Provider to deliver the WorkWell Service across Norfolk and Suffolk.
WorkWell is an early-intervention work and health service with a focus on prevention, which includes holistic support for their health-related barriers to employment. It will provide evidence based, low intensity work and health assessments that support individuals with their low-level occupational health needs to overcome barriers to work.
The contract will commence on 1st November 2026 and expire 31st March 2029.
Further detail of the services required within this practice are outlined within the procurement documentation.
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2
II.2.1) Title
WorkWell Services - Suffolk
II.2.2) Additional CPV code(s)
85100000
II.2.3) Place of performance
NUTS code:
UKH14
II.2.4) Description of the procurement
Provision of WorkWell Service within Norfolk.
This notice is to inform providers of the release of documentation to initiate a competitive process to secure a Provider to deliver the WorkWell Service across Norfolk and Suffolk.
WorkWell is an early-intervention work and health service with a focus on prevention, which includes holistic support for their health-related barriers to employment. It will provide evidence based, low intensity work and health assessments that support individuals with their low-level occupational health needs to overcome barriers to work.
The contract will commence on 1st November 2026 and expire 31st March 2029.
Further detail of the services required within this practice are outlined within the procurement documentation.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 100
Price
/ Weighting:
0
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2026/S 000-055861
Section V: Award of contract
Lot No: 1
Title: WorkWell - Norfolk
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
21/09/2026
V.2.2) Information about tenders
Number of tenders received: 6
Number of tenders received from SMEs: 2
Number of tenders received by electronic means: 6
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
The NR5 Project
04358690
Norwich
UK
NUTS: UKH15
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 2 612 502.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 2
Title: WorkWell - Suffolk
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
21/09/2026
V.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 2
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Allied Health Professionals Suffolk CIC
07542222
Eye
UK
NUTS: UKH14
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 2 432 502.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
This is a Provider Selection Regime (PSR) intention to award notice.
The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 23:59 on the 6th October 2026. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the competitive process of the PSR.
Written representations should be sent to nsicb.procurement@nhs.net
Award decision-makers - NHS Norfolk and Suffolk Integrated Care Board - Executive Management Committee 21st September 2026
No conflicts of interest were identified among individuals involved in making the decision in relation to this service.
The Key Criteria used and weighted by the authority were as follows:
Quality and Innovation - 37.5%
Integration, Collaboration and Service Sustainability - 12.5%
Improving Access, Reducing Health Inequalities and Facilitating Choice - 20%
Value - 5%
Social Value - 25%
The rationale for this was based on the detailed list of all requirements according to the specification and requirements of the services.
The Authority may wish to introduce additional services during the lifetime of the contract ("Contract modifications"). Such contract modifications will be contemplated where additional requirements are similar and or complementary to the services already included in the Specification, at any given time. Such expansion would be by the addition of services commissioned by the Authority as named in the Contract Notice. To this end, the Bidder should be aware that after the award of contract, there is a possibility that the successful Bidder may be offered a variation to the contract in accordance with the Health Care Services (Provider Selection Regime) Regulations 2023.
VI.4) Procedures for review
VI.4.1) Review body
NHS Norfolk and Suffolk ICB
Norwich
UK
VI.5) Date of dispatch of this notice
23/09/2026