Scope
Procurement reference
WPA26-0070
Procurement description
The Police and Crime Commissioner (PCC) for Warwickshire invites tenders for the provision of Victim Support Services across Warwickshire.
The PCC seeks to commission experienced providers to deliver high-quality, accessible and specialist support services for victims and survivors of crime including family members and friends where appropriate, enabling individuals to cope with and recover from the impact of crime, access appropriate support and exercise their rights under the Victims' Code. Services will contribute to the PCC's wider priorities of supporting victims and survivors, protecting vulnerable people, improving access to justice, reducing violence against women and girls, reducing inequalities in access to support and improving wellbeing and recovery outcomes.
The requirement is divided into four lots:
• Lot 1 – Multi Crime Victim Service
• Lot 2 – Sexual Violence Support Service
• Lot 3 – Child Exploitation Support Service
• Lot 4 – Slavery and Exploitation Support Service
Bidders may tender for a single lot or multiple lots.
Across the four lots, the PCC is seeking services that provide appropriate specialist support according to the needs and circumstances of victims and survivors. Services will be expected to provide equitable access to support across Warwickshire, manage demand, capacity and risk effectively, and work collaboratively with relevant statutory, criminal justice, health, safeguarding and voluntary and community sector partners.
The successful provider(s) will be expected to have relevant experience and expertise appropriate to the lot(s) for which they tender and to provide suitably skilled, trained and resilient workforces. Providers will be required to maintain robust safeguarding arrangements and deliver inclusive services capable of responding appropriately to vulnerability and the differing needs of individuals accessing support.
The contracts will be awarded for an initial period of three (3) years, commencing 1 April 2027, with an option to extend for up to a further two (2) years, subject to funding availability.
Funding is allocated separately to each lot and is subject to the applicable funding terms and conditions. Suppliers should note that some funding streams are confirmed for limited periods only and funding levels may change during the contract period. Any underspent funding must be returned to the Authority and/or relevant funding body in accordance with the applicable funding conditions. Full details of the funding arrangements for each lot are contained within the procurement documents. Contract values provided are indicative and dependent on VAT status of successful bidder(s).
How to Register
Full details of the service requirements, procurement process, conditions of participation, evaluation methodology, specification and contract terms and conditions and identified risks are contained within the procurement documents on the In-tend Bluelight portal
https://sell2.in-tend.co.uk/blpd/home
Please see Submission section below on how to register and respond.
Please note that if you previously registered for the Preliminary Market Engagement, your details will not have been carried over and you will need to express your interest again for this tender on the In-tend portal.
This procurement is being conducted using a competitive flexible procedure for the award of above-threshold Light Touch Contracts under the Procurement Act 2023.
Preliminary market engagement has been carried out in relation to this procurement. The presentation slides and Q&A from the preliminary market engagement have been made available in the tender pack on In-tend for information purposes only. Where there is any conflict between the preliminary market engagement materials and the tender documents, the tender documents shall prevail.
The Authority reserves the right to amend the procurement timetable or process where permitted by law, make a future direct award where permitted, manage conflicts of interest in accordance with applicable requirements and its governance procedures, and not to award a contract as a result of this procurement exercise.
The Authority reserves the right to award a contract directly under Schedule 5, paragraph 8 of the Procurement Act 2023 if the competitive procedure does not result in an acceptable tender.
Total value (estimated, excluding VAT)
5708637.68 GBP to 5708637.68GBP
Contract dates (estimated)
01 April 2027, 00:00AM to 31 March 2030, 23:59PM
Extension end date (if all the extensions are used): 01 April 2032
Lots
Divided into 4 lots
Lot 1 Multi Crime Victim Service
Lot number: 1 Description
The Police and Crime Commissioner (PCC) for Warwickshire is seeking to appoint a suitably experienced Provider to deliver a county-wide General Multi-Crime Victim Support Service.
This Service shall provide a free, effective, trauma-informed and person-centred response for victims and survivors of crime. The Service will act as the principal gateway into victim support services within Warwickshire and provide high-quality support designed to help victims cope with, and recover from, the impact of crime and the harm they have experienced.
The Service shall provide:
• Initial advice and support;
• Triage assessment and identification of need;
• Practical and emotional support;
• Information, guidance and advocacy;
• Support with the completion of Victim Personal Statements;
• Liaison with Witness Care services;
• Signposting and referral into Restorative Justice processes where appropriate;
• Managed handover, subject to consent, into specialist support services including domestic abuse, sexual violence, mental health and other relevant provision.
The Service shall also be flexible in supporting wider family members, carers, partners and other significant individuals affected by a victim's experience of crime where such support contributes towards recovery and positive outcomes.
The Service shall operate across Warwickshire as part of a multi-agency approach to supporting victims of crime and shall accept referrals from Warwickshire Police, partner agencies and direct self-referrals.
The Provider will be expected to demonstrate good levels of awareness and understanding of the wider victim support landscape within Warwickshire and ensure victims are effectively referred to services that best meet their needs.
CPV classifications
- 75200000 - Provision of services to the community
- 98000000 - Other community, social and personal services
- 98133100 - Civic betterment and community facility support services
- 85323000 - Community health services
- 85310000 - Social work services
- 85312000 - Social work services without accommodation
- 85320000 - Social services
- 85300000 - Social work and related services
- 85000000 - Health and social work services
- 85312300 - Guidance and counselling services
- 85312310 - Guidance services
- 85312320 - Counselling services
Lot value (estimated)
2040266.67 GBP Excluding VAT
2448320.00 GBP Including VAT
Sustainability
Small and medium-sized enterprises (SME)
Voluntary, community and social enterprises (VCSE)
Contract start date (estimated)
01 April 2027, 00:00AM
Contract end date (estimated)
31 March 2030, 23:59PM
Extension end date (estimated)
01 April 2032, 00:59AM
Can the contract be extended?
Yes
Description of extensions
At the discretion of the Authority the contracts can be extended for up to a further two (2) years. The contract duration will be subject to funding availability. The Authority reserves the right to revisit the contract term should funding circumstances change in future.
Does the lot include options?
Yes
Description of options
The contracts will have the option to adapt service requirements to better meet the needs of users, to stay current with legislation and to accommodate any changes in funding.
Participation
Conditions of participation
See Tender pack for details
Conditions of participation
See Tender pack for details
Award criteria
Weighting description
The quality evaluation will assess responses against the published scoring methodology contained within the tender documents. The Financial Model does NOT carry any standalone weighting; but it will be assessed on both a pass/fail basis and it forms part of the technical assessment generally. Following submission of tenders bidders will be invited to a Presentation and Q&A session with the Authority.
Type: quality
Name
Conditions of Participation and Assurance
Description
Conditions of Participation will be assessed on a pass / fail basis as per the Procurement Specific Questionnaire and will consider the Supplier’s legal and financial capacity and technical ability. This stage will also include an assessment of information provided in the Supplier Assurance Questionnaire on a Pass/Fail basis. The Evaluation Panel will assess the supplier information provided via the Central Digital Platform for completeness and compliance with what is required under the Act and Regulations. This will include a review of Basic Supplier Information, Exclusion Grounds, some Economic and Financial Standing information (e.g. as set out in the supplier’s most recent financial accounts), and details of connected persons and beneficial ownership.
Type: quality
Name
Technical Questions for Lot 1
Description
The Technical Response covers the below areas and the %age weightings of each:
Proposed Service Delivery Model 20.00%
Accessibility, Equality and Inclusion 15.00%
Safe, Effective and Child-Centred Service 15.00%
Partnership Working 15.00%
Workforce, Capacity and Quality Assurance 10.00%
Performance Outcomes and Continuous Improvement 10.00%
Contract Mobilisation 5.00%
Technical Question Responses MUST have due regard to the Financial Model being proposed.
Type: quality
Name
Social Value
Description
Social Value 10.00%
The Social Value element can be submitted via the DICM Pluggin portal, a platform we use that highlights local projects and charities which suppliers can support through donations, volunteering, or other resources. Full details are included in the tender documents.
Type: cost
Name
Financial Model
Description
The Financial Model will NOT be evaluated as a standalone scored criterion.
The Authority will use the submitted Financial Model and supporting statement to assess the credibility, sustainability, efficiency and deliverability of responses to the technical questions. In particular, the Authority may consider:
• Value for money;
• the alignment between the proposed service delivery model and the allocation of resources;
• the balance between frontline delivery, management, Governance, Quality & Compliance, workforce structure, mobilisation and other support functions;
• the sustainability and resilience of the proposed operating model throughout the Contract Term; and
• whether the proposed allocation of resources/finances supports the achievement of the required outcomes and performance standards.
Financial model will form part of the technical responses using the Scoring Methodology as outlined in the Tender documents.
Type: quality
Name
Presentation and Q&A
Description
The purpose of the Presentation and Q&A session with the Authority to provide:
• Overview of their proposed Service Delivery Model
• Overview of their Cost Allocation Model
• How they intend to deliver Value for Money based on their Service Delivery Model and Cost Allocation Model
• Mobilisation Overview
• Partnership working approach
• Improving Service Users’ experience
The presentation does NOT have any standalone weighting.
Its purpose is to confirm that the proposals being made are deliverable. It will be used to clarify, validate and provide assurance regarding the bidder's submitted tender and to support evaluators in their assessment of the tender against the published award criteria.
Suppliers must NOT introduce new proposals, commitments, resources, methodologies or other material information that was not included within their written tender submission.
The Authority reserves the right to amend evaluation scores where the presentation provides clarification of information already contained within the tender and where that clarification reasonably affects the evaluators' assessment against the published award criteria.
Any score adjustment will be fully documented and will be based solely on the published award criteria and information contained within the tender submission.
Lot 2 Sexual Violence Support Service
Lot number: 2 Description
The Police and Crime Commissioner (PCC) for Warwickshire is seeking to appoint a suitably experienced Provider or consortium to directly provide practical, emotional and therapeutic support and advocacy for victims and survivors of sexual violence or sexual abuse, using a trauma-informed approach in order to help them cope and recover.
The Service will principally support children and young people aged 5 to 17 years and adults aged 18 years and over, with additional transition support provided to those aged 18 to 25 years where this is necessary and beneficial, subject to their consent. The Service will also be flexible to provide support, where needed, to wider family members, partners and other key people in the life of a victim or survivor.
The provision of an Independent Sexual Violence Adviser (ISVA) service in Warwickshire is essential to ensure that victims and survivors of sexual violence receive timely, specialist, trauma-informed support throughout their recovery journey and engagement with the criminal justice system. ISVAs play a critical role in helping individuals understand their rights, access health, counselling and safeguarding services, manage risks, and navigate often complex legal processes. Evidence demonstrates that dedicated advocacy and support services improve victim wellbeing, increase engagement with investigations and prosecutions where appropriate, and help reduce the risk of victims disengaging from support or the justice process.
A locally commissioned ISVA service will ensure that Warwickshire residents, including those from underrepresented and vulnerable communities, have equitable access to independent, confidential support that promotes recovery, strengthens safety and contributes to wider objectives relating to reducing violence against women and girls, and improving outcomes for victims of sexual violence.
The Service will operate across Warwickshire as part of a multi-agency response to sexual violence and abuse and will accept referrals from partner organisations, self-referrals, parental or carer referrals where appropriate, and referrals through multi-agency case allocation arrangements.
Lot 2 Year 1 funding includes multiple streams that may not be available in full or in part for the duration of the contract, the documents in the tender pack provide more detail.
CPV classifications
- 85312300 - Guidance and counselling services
- 85312310 - Guidance services
- 85312320 - Counselling services
- 85000000 - Health and social work services
- 85300000 - Social work and related services
- 85310000 - Social work services
- 85312000 - Social work services without accommodation
- 85320000 - Social services
- 98000000 - Other community, social and personal services
- 98133100 - Civic betterment and community facility support services
Lot value (estimated)
2168847.67 GBP Excluding VAT
2602616 GBP Including VAT
Sustainability
Small and medium-sized enterprises (SME)
Voluntary, community and social enterprises (VCSE)
Contract start date (estimated)
01 April 2027, 00:00AM
Contract end date (estimated)
31 March 2030, 23:59PM
Extension end date (estimated)
01 April 2032, 00:59AM
Can the contract be extended?
Yes
Description of extensions
At the discretion of the Authority the contracts can be extended for up to a further two (2) years. The contract duration will be subject to funding availability. The Authority reserves the right to revisit the contract term should funding circumstances change in future.
Does the lot include options?
Yes
Description of options
The contracts will have the option to adapt service requirements to better meet the needs of users, to stay current with legislation and to accommodate any changes in funding.
Participation
Conditions of participation
See Tender pack for details
Conditions of participation
See Tender pack for details
Participation
Conditions of participation
See Tender pack for details
Conditions of participation
See Tender pack for details
Award criteria
Weighting description
The quality evaluation will assess responses against the published scoring methodology contained within the tender documents. The Financial Model does NOT carry any standalone weighting; but it will be assessed on both a pass/fail basis and it forms part of the technical assessment generally. Following submission of tenders bidders will be invited to a Presentation and Q&A session with the Authority.
Type: quality
Name
Conditions of Participation and Assurance
Description
Conditions of Participation will be assessed on a pass / fail basis as per the Procurement Specific Questionnaire and will consider the Supplier’s legal and financial capacity and technical ability. This stage will also include an assessment of information provided in the Supplier Assurance Questionnaire on a Pass/Fail basis. The Evaluation Panel will assess the supplier information provided via the Central Digital Platform for completeness and compliance with what is required under the Act and Regulations. This will include a review of Basic Supplier Information, Exclusion Grounds, some Economic and Financial Standing information (e.g. as set out in the supplier’s most recent financial accounts), and details of connected persons and beneficial ownership.
Type: quality
Name
Lot 2 Technical Questions
Description
The Technical Response covers the below areas and the %age weightings of each:
Proposed Service Delivery Model 20.00%
Accessibility, Equality and Inclusion 15.00%
ISVA, CHISVA and Therapeutic Service 15.00%
Partnership Working 15.00%
Workforce, Capacity and Quality Assurance 10.00%
Performance Outcomes and Continuous Improvement 10.00%
Contract Mobilisation 5.00%
Technical Question Responses MUST have due regard to the Financial Model being proposed.
Type: quality
Name
Social Value
Description
Social Value 10.00%
The Social Value element can be submitted via the DICM Pluggin portal, a platform we use that highlights local projects and charities which suppliers can support through donations, volunteering, or other resources. Full details are included in the tender documents.
Type: cost
Name
Financial Model
Description
The Financial Model will NOT be evaluated as a standalone scored criterion.
The Authority will use the submitted Financial Model and supporting statement to assess the credibility, sustainability, efficiency and deliverability of responses to the technical questions. In particular, the Authority may consider:
• Value for money;
• the alignment between the proposed service delivery model and the allocation of resources;
• the balance between frontline delivery, management, Governance, Quality & Compliance, workforce structure, mobilisation and other support functions;
• the sustainability and resilience of the proposed operating model throughout the Contract Term; and
• whether the proposed allocation of resources/finances supports the achievement of the required outcomes and performance standards.
Financial model will form part of the technical responses using the Scoring Methodology as outlined in the Tender documents.
Type: quality
Name
Presentation and Q&A
Description
The purpose of the Presentation and Q&A session with the Authority to provide:
• Overview of their proposed Service Delivery Model
• Overview of their Cost Allocation Model
• How they intend to deliver Value for Money based on their Service Delivery Model and Cost Allocation Model
• Mobilisation Overview
• Partnership working approach
• Improving Service Users’ experience
The presentation does NOT have any standalone weighting.
Its purpose is to confirm that the proposals being made are deliverable. It will be used to clarify, validate and provide assurance regarding the bidder's submitted tender and to support evaluators in their assessment of the tender against the published award criteria.
Suppliers must NOT introduce new proposals, commitments, resources, methodologies or other material information that was not included within their written tender submission.
The Authority reserves the right to amend evaluation scores where the presentation provides clarification of information already contained within the tender and where that clarification reasonably affects the evaluators' assessment against the published award criteria.
Any score adjustment will be fully documented and will be based solely on the published award criteria and information contained within the tender submission.
Lot 3 Child Exploitation Support Service
Lot number: 3 Description
The Police and Crime Commissioner (PCC) for Warwickshire (the Commissioner) is seeking to appoint a suitably experienced provider or consortium to directly support children and young people who are vulnerable to exploitation. The service aims to reduce risk, strengthen protective factors, improve resilience, and prevent escalation into child criminal exploitation (CCE), child sexual exploitation (CSE), county lines involvement, trafficking, online exploitation, and other forms of extra-familial harm.
The service will adopt a trauma-informed, child-centred, and strengths-based approach, working collaboratively with children, families, schools, communities, and partner agencies.
Lot 3 Year 1 funding is from multiple streams that may not be available in full or in part for the contract duration, the documents in the tender pack provide more detail.
CPV classifications
- 80310000 - Youth education services
- 75200000 - Provision of services to the community
- 98133100 - Civic betterment and community facility support services
- 98000000 - Other community, social and personal services
- 85000000 - Health and social work services
- 85310000 - Social work services
- 85300000 - Social work and related services
- 85312000 - Social work services without accommodation
- 85320000 - Social services
Lot value (estimated)
1193466.67 GBP Excluding VAT
1432160.00 GBP Including VAT
Sustainability
Small and medium-sized enterprises (SME)
Voluntary, community and social enterprises (VCSE)
Contract start date (estimated)
01 April 2027, 00:00AM
Contract end date (estimated)
31 March 2030, 23:59PM
Extension end date (estimated)
01 April 2032, 00:59AM
Can the contract be extended?
Yes
Description of extensions
At the discretion of the Authority the contracts can be extended for up to a further two (2) years. The contract duration will be subject to funding availability. The Authority reserves the right to revisit the contract term should funding circumstances change in future.
Does the lot include options?
Yes
Description of options
The contracts will have the option to adapt service requirements to better meet the needs of users, to stay current with legislation and to accommodate any changes in funding.
Participation
Conditions of participation
See Tender pack for details
Conditions of participation
See Tender pack for details
Award criteria
Weighting description
The quality evaluation will assess responses against the published scoring methodology contained within the tender documents. The Financial Model does NOT carry any standalone weighting; but it will be assessed on both a pass/fail basis and it forms part of the technical assessment generally. Following submission of tenders bidders will be invited to a Presentation and Q&A session with the Authority.
Type: quality
Name
Conditions of Participation and Assurance
Description
Conditions of Participation will be assessed on a pass / fail basis as per the Procurement Specific Questionnaire and will consider the Supplier’s legal and financial capacity and technical ability. This stage will also include an assessment of information provided in the Supplier Assurance Questionnaire on a Pass/Fail basis. The Evaluation Panel will assess the supplier information provided via the Central Digital Platform for completeness and compliance with what is required under the Act and Regulations. This will include a review of Basic Supplier Information, Exclusion Grounds, some Economic and Financial Standing information (e.g. as set out in the supplier’s most recent financial accounts), and details of connected persons and beneficial ownership.
Type: quality
Name
Lot 3 Technical Questions
Description
The Technical Response covers the below areas and the %age weightings of each:
Proposed Service Delivery Model 30.00%
Accessibility, Equality and Inclusion 10.00%
Workforce, Capacity and Quality Assurance 10.00%
Partnership Working 10.00%
Performance Outcomes and Continuous Improvement 15.00%
Education, Awareness Raising and Marketing 10.00%
Contract Mobilisation 5.00%
Technical Question Responses MUST have due regard to the Financial Model being proposed.
Type: quality
Name
Social Value
Description
Social Value 10.00%
The Social Value element can be submitted via the DICM Pluggin portal, a platform we use that highlights local projects and charities which suppliers can support through donations, volunteering, or other resources. Full details are included in the tender documents.
Type: cost
Name
Financial Model
Description
The Financial Model will NOT be evaluated as a standalone scored criterion.
The Authority will use the submitted Financial Model and supporting statement to assess the credibility, sustainability, efficiency and deliverability of responses to the technical questions. In particular, the Authority may consider:
• Value for money;
• the alignment between the proposed service delivery model and the allocation of resources;
• the balance between frontline delivery, management, Governance, Quality & Compliance, workforce structure, mobilisation and other support functions;
• the sustainability and resilience of the proposed operating model throughout the Contract Term; and
• whether the proposed allocation of resources/finances supports the achievement of the required outcomes and performance standards.
Financial model will form part of the technical responses using the Scoring Methodology as outlined in the Tender documents.
Type: quality
Name
Presentation and Q&A
Description
The purpose of the Presentation and Q&A session with the Authority to provide:
• Overview of their proposed Service Delivery Model
• Overview of their Cost Allocation Model
• How they intend to deliver Value for Money based on their Service Delivery Model and Cost Allocation Model
• Mobilisation Overview
• Partnership working approach
• Improving Service Users’ experience
The presentation does NOT have any standalone weighting.
Its purpose is to confirm that the proposals being made are deliverable. It will be used to clarify, validate and provide assurance regarding the bidder's submitted tender and to support evaluators in their assessment of the tender against the published award criteria.
Suppliers must NOT introduce new proposals, commitments, resources, methodologies or other material information that was not included within their written tender submission.
The Authority reserves the right to amend evaluation scores where the presentation provides clarification of information already contained within the tender and where that clarification reasonably affects the evaluators' assessment against the published award criteria.
Any score adjustment will be fully documented and will be based solely on the published award criteria and information contained within the tender submission.
Lot 4 Slavery and Exploitation Support Service
Lot number: 4 Description
The Police and Crime Commissioner for Warwickshire seeks to re-commission a Modern Slavery Victim Advocacy and Support Service delivering a trauma-informed, victim and survivor centred response to adults experiencing, or at risk of, modern slavery, human trafficking and exploitation.
The service will provide independent advocacy, practical support, emotional support, tactical advice, awareness raising and partnership engagement whilst contributing to the county's wider response to exploitation.
The commissioned provider will take a 4P approach to service delivery with activities sitting under the pillars of Protect, Prepare, Pursue and Prevent.
The service must be delivered free of charge to service users and be flexible and responsive to emerging forms of exploitation and changing patterns of harm. Referrals will be taken from partner organisations, community organisations and from individuals who self-refer.
The service will contribute to improved understanding of local demand by identifying trends, recording emerging themes, sharing strategic insight, supporting intelligence development and identifying barriers to reporting and engagement.
The successful provider will operate as a key partner within Warwickshire’s multi-agency response to modern slavery and exploitation, working collaboratively with police, local authorities, health services, voluntary sector organisations, community groups and regional anti-slavery networks.
The provider will contribute to local partnership arrangements, including the Warwickshire Modern Slavery Steering Group and wider safeguarding partnerships and operational groups, helping to deliver a whole-system approach to addressing modern slavery and exploitation.
CPV classifications
- 80310000 - Youth education services
- 80330000 - Safety education services
- 75200000 - Provision of services to the community
- 85322000 - Community action programme
- 98133100 - Civic betterment and community facility support services
- 98000000 - Other community, social and personal services
- 85300000 - Social work and related services
- 85310000 - Social work services
- 85312000 - Social work services without accommodation
- 85320000 - Social services
- 85000000 - Health and social work services
- 85312310 - Guidance services
- 85312300 - Guidance and counselling services
Lot value (estimated)
306056.67 GBP Excluding VAT
367268.00 GBP Including VAT
Sustainability
Small and medium-sized enterprises (SME)
Voluntary, community and social enterprises (VCSE)
Contract start date (estimated)
01 April 2027, 00:00AM
Contract end date (estimated)
31 March 2030, 23:59PM
Extension end date (estimated)
01 April 2032, 00:59AM
Can the contract be extended?
Yes
Description of extensions
At the discretion of the Authority the contracts can be extended for up to a further two (2) years. The contract duration will be subject to funding availability. The Authority reserves the right to revisit the contract term should funding circumstances change in future.
Does the lot include options?
Yes
Description of options
The contracts will have the option to adapt service requirements to better meet the needs of users, to stay current with legislation and to accommodate any changes in funding.
Participation
Conditions of participation
See Tender pack for details
Conditions of participation
See Tender pack for details
Award criteria
Weighting description
The quality evaluation will assess responses against the published scoring methodology contained within the tender documents. The Financial Model does NOT carry any standalone weighting; but it will be assessed on both a pass/fail basis and it forms part of the technical assessment generally. Following submission of tenders bidders will be invited to a Presentation and Q&A session with the Authority.
Type: quality
Name
Conditions of Participation and Assurance
Description
Conditions of Participation will be assessed on a pass / fail basis as per the Procurement Specific Questionnaire and will consider the Supplier’s legal and financial capacity and technical ability. This stage will also include an assessment of information provided in the Supplier Assurance Questionnaire on a Pass/Fail basis. The Evaluation Panel will assess the supplier information provided via the Central Digital Platform for completeness and compliance with what is required under the Act and Regulations. This will include a review of Basic Supplier Information, Exclusion Grounds, some Economic and Financial Standing information (e.g. as set out in the supplier’s most recent financial accounts), and details of connected persons and beneficial ownership.
Type: quality
Name
Lot 4 Technical Questions
Description
The Technical Response covers the below areas and the %age weightings of each:
Proposed Service Delivery Model 25.00%
Accessibility, Equality and Inclusion 10.00%
Workforce, Capacity and Quality Assurance 10.00%
Partnership Working 10.00%
Performance Outcomes and Continuous Improvement 15.00%
Awareness Raising and Building Capability 10.00%
Contract Mobilisation 5.00%
Prevention, Intelligence and Disruption 5.00%
Technical Question Responses MUST have due regard to the Financial Model being proposed.
Type: quality
Name
Social Value
Description
Social Value 10.00%
The Social Value element can be submitted via the DICM Pluggin portal, a platform we use that highlights local projects and charities which suppliers can support through donations, volunteering, or other resources. Full details are included in the tender documents.
Type: cost
Name
Financial Model
Description
The Financial Model will NOT be evaluated as a standalone scored criterion.
The Authority will use the submitted Financial Model and supporting statement to assess the credibility, sustainability, efficiency and deliverability of responses to the technical questions. In particular, the Authority may consider:
• Value for money;
• the alignment between the proposed service delivery model and the allocation of resources;
• the balance between frontline delivery, management, Governance, Quality & Compliance, workforce structure, mobilisation and other support functions;
• the sustainability and resilience of the proposed operating model throughout the Contract Term; and
• whether the proposed allocation of resources/finances supports the achievement of the required outcomes and performance standards.
Financial model will form part of the technical responses using the Scoring Methodology as outlined in the Tender documents.
Type: quality
Name
Presentation and Q&A
Description
The purpose of the Presentation and Q&A session with the Authority to provide:
• Overview of their proposed Service Delivery Model
• Overview of their Cost Allocation Model
• How they intend to deliver Value for Money based on their Service Delivery Model and Cost Allocation Model
• Mobilisation Overview
• Partnership working approach
• Improving Service Users’ experience
The presentation does NOT have any standalone weighting.
Its purpose is to confirm that the proposals being made are deliverable. It will be used to clarify, validate and provide assurance regarding the bidder's submitted tender and to support evaluators in their assessment of the tender against the published award criteria.
Suppliers must NOT introduce new proposals, commitments, resources, methodologies or other material information that was not included within their written tender submission.
The Authority reserves the right to amend evaluation scores where the presentation provides clarification of information already contained within the tender and where that clarification reasonably affects the evaluators' assessment against the published award criteria.
Any score adjustment will be fully documented and will be based solely on the published award criteria and information contained within the tender submission.
Award criteria
Weighting description
The quality evaluation will assess responses against the published scoring methodology contained within the tender documents. The Financial Model does NOT carry any standalone weighting; but it will be assessed on both a pass/fail basis and it forms part of the technical assessment generally. Following submission of tenders bidders will be invited to a Presentation and Q&A session with the Authority.
Type: quality
Name
Conditions of Participation and Assurance
Description
Conditions of Participation will be assessed on a pass / fail basis as per the Procurement Specific Questionnaire and will consider the Supplier’s legal and financial capacity and technical ability. This stage will also include an assessment of information provided in the Supplier Assurance Questionnaire on a Pass/Fail basis. The Evaluation Panel will assess the supplier information provided via the Central Digital Platform for completeness and compliance with what is required under the Act and Regulations. This will include a review of Basic Supplier Information, Exclusion Grounds, some Economic and Financial Standing information (e.g. as set out in the supplier’s most recent financial accounts), and details of connected persons and beneficial ownership.
Type: quality
Name
Lot 4 Technical Questions
Description
The Technical Response covers the below areas and the %age weightings of each:
Proposed Service Delivery Model 25.00%
Accessibility, Equality and Inclusion 10.00%
Workforce, Capacity and Quality Assurance 10.00%
Partnership Working 10.00%
Performance Outcomes and Continuous Improvement 15.00%
Awareness Raising and Building Capability 10.00%
Contract Mobilisation 5.00%
Prevention, Intelligence and Disruption 5.00%
Technical Question Responses MUST have due regard to the Financial Model being proposed.
Type: quality
Name
Social Value
Description
Social Value 10.00%
The Social Value element can be submitted via the DICM Pluggin portal, a platform we use that highlights local projects and charities which suppliers can support through donations, volunteering, or other resources. Full details are included in the tender documents.
Type: cost
Name
Financial Model
Description
The Financial Model will NOT be evaluated as a standalone scored criterion.
The Authority will use the submitted Financial Model and supporting statement to assess the credibility, sustainability, efficiency and deliverability of responses to the technical questions. In particular, the Authority may consider:
• Value for money;
• the alignment between the proposed service delivery model and the allocation of resources;
• the balance between frontline delivery, management, Governance, Quality & Compliance, workforce structure, mobilisation and other support functions;
• the sustainability and resilience of the proposed operating model throughout the Contract Term; and
• whether the proposed allocation of resources/finances supports the achievement of the required outcomes and performance standards.
Financial model will form part of the technical responses using the Scoring Methodology as outlined in the Tender documents.
Type: quality
Name
Presentation and Q&A
Description
The purpose of the Presentation and Q&A session with the Authority to provide:
• Overview of their proposed Service Delivery Model
• Overview of their Cost Allocation Model
• How they intend to deliver Value for Money based on their Service Delivery Model and Cost Allocation Model
• Mobilisation Overview
• Partnership working approach
• Improving Service Users’ experience
The presentation does NOT have any standalone weighting.
Its purpose is to confirm that the proposals being made are deliverable. It will be used to clarify, validate and provide assurance regarding the bidder's submitted tender and to support evaluators in their assessment of the tender against the published award criteria.
Suppliers must NOT introduce new proposals, commitments, resources, methodologies or other material information that was not included within their written tender submission.
The Authority reserves the right to amend evaluation scores where the presentation provides clarification of information already contained within the tender and where that clarification reasonably affects the evaluators' assessment against the published award criteria.
Any score adjustment will be fully documented and will be based solely on the published award criteria and information contained within the tender submission.