Summary

OCID:: ocds-kuma6s-133156
Published by:: Transport for Wales
Authority ID:: AA50685
Publication date:: 12 July 2023
Deadline date:: 04 August 2023
Notice type:: Contract Notice
Has documents:: Yes
Has SPD:: No
Has Carbon Reduction Plan:: No

Abstract

Traws Cymru is a series of long-distance routes connecting communities across Wales. TfW is looking to appoint an experienced and competent provider that can undertake research, survey and engagement services with Traws Cymru bus users in order to understand the needs of Traws Cymru bus users. Full details can be found in the Specification document in the additional attachments area.

Full notice text

CONTRACT NOTICE – NATIONAL

Notice Type: SERVICES

1 Authority Details

1.1 Authority Name and Address

Official Name: Transport for Wales
Postal Address: 3 Llys Cadwyn, Taff Street,
Town: Pontypridd	Postal Code: CF37 4TH	Country: UK
For the attention of: Huw Thomas	Telephone: +44 2921673434
E-Mail: huw.thomas@tfw.wales	Fax:
Internet Address (URL): Electronic access to information: http://www.sell2wales.gov.wales Electronic submission of tenders and requests to participate: http://www.sell2wales.gov.wales

1.2 Address from which documentation may be obtained

As in 1.1

1.3 Completed documents must be returned to:

As in 1.1

2 Contract Details

2.1 Title

TrawsCymru Customer Engagement

2.2 Description of the goods or services required

Traws Cymru is a series of long-distance routes connecting communities across Wales.

TfW is looking to appoint an experienced and competent provider that can undertake research, survey and engagement services with Traws Cymru bus users in order to understand the needs of Traws Cymru bus users.

Full details can be found in the Specification document in the additional attachments area.

NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=133156.

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx.

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

2.3 Notice Coding and Classification

a) Commodity Codes

	Code		Description
	73210000		Research consultancy services
	79310000		Market research services
	79311210		Telephone survey services
	79342310		Customer survey services
	79342311		Customer satisfaction survey

b) Delivery Location/Area

	Code		Location
	1000		WALES
	1010		West Wales and The Valleys
	1011		Isle of Anglesey
	1012		Gwynedd
	1013		Conwy and Denbighshire
	1014		South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)
	1015		Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)
	1016		Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)
	1017		Bridgend and Neath Port Talbot
	1018		Swansea
	1020		East Wales
	1021		Monmouthshire and Newport
	1022		Cardiff and Vale of Glamorgan
	1023		Flintshire and Wrexham
	1024		Powys

2.4 Total quantity or scope of tender

3 Conditions for Participation

3.1 Minimum standards and qualification required

4 Administrative Information

4.1 Type of Procedure

Single stage

4.2 Reference number attributed to the notice by the contracting authority

C000873.00

4.3 Time Limits

Time-limit for receipt of completed tenders
04-08-2023 Time 12:00

Estimated award date
31-08-2023

4.5 Language or languages in which tenders or requests to participate can be drawn up

EN CY

4.6 Tender Submission Postbox

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx

5 Other Information

5.1 Additional Information

(WA Ref:133156)

5.2 Additional Documentation

The following additional documents relating to this notice are available from the site:

C000873.00 - ITT Volume 1 - TrawsCymru Customer Engagement

C000873.00 - ITT Volume 2 - TrawsCymru Customer Engagement

C000873.00 - ITT Volume 3 - Pricing Schedule

C000873.00 - ITT Volume 4 -TrawsCymru Customer Engagement - Terms & Conditions of Contract -

C000873.00 TrawsCymru Customer Engagement Specification

5.3 Publication date of this notice

12-07-2023

SF 51a

Coding

Commodity categories

ID	Title	Parent category
79342311	Customer satisfaction survey	Marketing services
79342310	Customer survey services	Marketing services
79310000	Market research services	Market and economic research; polling and statistics
73210000	Research consultancy services	Research and development consultancy services
79311210	Telephone survey services	Survey services
85	Transport for Wales	Sell2Wales Projects

Delivery locations

ID	Description
1017	Bridgend and Neath Port Talbot
1022	Cardiff and Vale of Glamorgan
1015	Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)
1013	Conwy and Denbighshire
1020	East Wales
1023	Flintshire and Wrexham
1016	Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)
1012	Gwynedd
1011	Isle of Anglesey
1021	Monmouthshire and Newport
1024	Powys
1014	South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)
1018	Swansea
1000	WALES
1010	West Wales and The Valleys

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID	Description
There are no alert restrictions for this notice.

Document family

Notice details
JUL443520: TrawsCymru Customer Engagement Publication date: 12 July 2023 Deadline date: 04 August 2023 00:00 Notice type: Contract Notice Authority name: Transport for Wales
OCT453966: AWARD NOTICE: TrawsCymru Customer Engagement Publication date: 17 October 2023 Notice type: Contract Award Notice Authority name: Transport for Wales

About the buyer

Main contact:: huw.thomas@tfw.wales
Admin contact:: N/a
Technical contact:: N/a
Other contact:: N/a

Further information

Date	Details
No further information has been uploaded.

Postbox

The awarding buyer has indicated that it will accept electronic responses to this notice via the Tender Submission Postbox facility.

Submit your tender response electronically in a secure environment.

To create an electronic response please click the "Add to my interest list" button at the top of the page.

For more information on the Postbox Facility please refer to the user guide:

Postbox – for Buyers and Suppliers

Q&A

Ask the buyer any questions you may have relating to this notice. To ask the buyer a question or questions please click the "View Questions and Answers" button.

Additional Documents

The following additional documents have been attached to this notice. To obtain these documents please select the individual file names below.