BSS23001 - Out of Hours Call Handling Service Framework

Contract details

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ID:

138101

OCID:

ocds-kuma6s-135048

Contract type:

Services

Procedure type:

Open

Contract award notice ref:

JAN463436

Internal ref:

Portal Ref: 138101

Contact catergory:

C - Local contract let on behalf of one buyer

Buyer:

Barcud Shared Services

Primary CPV code:

N/a

Additional CPV code(s):

Is framework:

No

Carbon reduction plan:

Options:

Description:

This Invitation to Tender (ITT) has been issued by Barcud Shared Services for and on the behalf of its Clients. This ITT is to be run as an ‘Open Procedure’ in accordance with Public Contracts Regulations 2015 (PCR 2015) and advertised on Sell2Wales. Barcud Shared Services requirement for BSS23001 - Out of Hours Call Handling Service will be the base upon which an Out of Hours Call Handling Service Framework is established. This framework will be assessable by all Barcud Shared Services members and Clients. The budget for this requirement is up to £180,000.00 and advertised on a Contract Duration of 3 + 1 Years. The framework aims to establish a direct award call-off procedure appointing a maximum of 3 suppliers. Suppliers appointed to the Framework Agreement must be aware that there is no guarantee of any of work or set number of individual “call-off” Contracts per Supplier for each Lot. It is anticipated (but there is no obligation) that Individual “call-off” Contracts shall be awarded in accordance with Schedule 2 – Call Off Process of the Framework Agreement. It is at Barcud Shared Services sole discretion when “call-off' Contracts will be awarded. Further information on the framework requirements may be found within the associated tender specification & framework agreement.

Purchasing team:

N/a

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Contract dates

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Date awarded:

03 November 2023

Start date:

03 November 2023

End date:

03 November 2026

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Contract extensions

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Extended contract end date:

-

Max extension options available:

12 (months)

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Additional information

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Additional information:

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Contact details

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Contract name:

Procurement

Contract email:

N/a

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