The Provision of a Microsoft Service Delivery Partner for Welsh Government

Contract details

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ID:

151720

OCID:

ocds-kuma6s-151720

Contract type:

Services

Procedure type:

Open

Contract award notice ref:

JUN515766

Internal ref:

CCBC/PS2758/25/JT

Contact catergory:

A - National collaborative contract

Buyer:

Caerphilly County Borough Council

Primary CPV code:

N/a

Additional CPV code(s):

Is framework:

No

Carbon reduction plan:

Options:

Description:

A contract has been awarded for a service partner that will provide a managed service for the Welsh Government Microsoft tenant, which provides educational tools and services to schools across Wales. This initiative ensures that all learners have access to the same tools, promoting equity in education. The integration of Microsoft services within the Hwb Programme exemplifies the commitment to enhance digital learning and ensure all learners have the necessary support to succeed. The service partner will manage the maintenance and configuration of the Hwb Microsoft 365 (M365) tenant with a focus on maintaining, securing, and optimising the environment for all users, as well as improving the resilience and responsiveness of the support service available to local authorities.

Purchasing team:

N/a

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Contract dates

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Date awarded:

30 May 2025

Start date:

02 June 2025

End date:

02 June 2028

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Contract extensions

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Max extension options available:

0 (months)

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Additional information

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Additional information:

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Contact details

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Contract name:

Jessica Thomas

Contract email:

thomaj11@caerphilly.gov.uk

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