Digital Transformation

Contract details

---

ID:

166083

OCID:

ocds-kuma6s-162554

Contract type:

Services

Procedure type:

Open

Contract award notice ref:

JUN623844

Internal ref:

Portal Ref: 166083

Contact catergory:

C - Local contract let on behalf of one buyer

Buyer:

Keep Wales Tidy

Primary CPV code:

N/a

Additional CPV code(s):

Is framework:

No

Carbon reduction plan:

Options:

Description:

This project will deliver a comprehensive rebuild of the digital infrastructure, creating a modern, scalable, and integrated ecosystem that supports programme delivery, stakeholder engagement, operational efficiency, and future growth. The project should be delivered from April 2026 to March2027 (this timeline may include a provision for the final stages to be delivered from April – June 2027 should operational needs make this necessary) The core of the project is the implementation of a new CRM and database platform that integrates intuitively with Microsoft 365, a WordPress website (including bespoke functionality), existing GIS systems, and digital sales and marketing tools. A parallel discovery phase will assess the suitability of the current Sage software environment that supports our People and Finance teams. Following this review, a clear recommendation will be made on a future software solution that integrates seamlessly with our new systems and delivers a next-generation platform to enhance efficiency, functionality, and scalability.

Purchasing team:

N/a

---

Contract dates

---

Date awarded:

03 June 2026

Start date:

04 June 2026

End date:

04 December 2027

---

Contract extensions

---

Extended contract end date:

-

Max extension options available:

6 (months)

---

Additional information

---

Additional information:

---

Contact details

---

Contract name:

Jo Golley

Contract email:

N/a

---