Digital Insight and Capability Platform for Microsoft 365 Adoption

Contract details

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ID:

167704

OCID:

ocds-kuma6s-165005

Contract type:

Services

Procedure type:

Open

Contract award notice ref:

JUL636235

Internal ref:

Portal Ref: 167704

Contact catergory:

C - Local contract let on behalf of one buyer

Buyer:

Social Care Wales

Primary CPV code:

N/a

Additional CPV code(s):

Is framework:

No

Carbon reduction plan:

Options:

Description:

Social Care Wales has made significant investment in Microsoft 365; however, levels of confidence, adoption and effective use vary across teams and roles. Leaders currently lack consistent, organisation level insight into digital confidence, behaviours, usage patterns, accessibility considerations and barriers to adoption. Social Care Wales is seeking a software led, self service solution that enables the organisation to continuously understand, target and support digital confidence and capability, while retaining internal ownership of engagement, communications and change activity. See RFQ for full details.

Purchasing team:

N/a

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Contract dates

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Date awarded:

10 June 2026

Start date:

25 June 2026

End date:

25 June 2027

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Contract extensions

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Extended contract end date:

-

Max extension options available:

12 (months)

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Additional information

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Additional information:

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Contact details

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Contract name:

Procurement Team

Contract email:

N/a

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