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Video Consultation Platform

  • Contract award date: 30 September 2026

Contract details


ID:
171411-1
OCID:
ocds-h6vhtk-05d17e
Contract type:
Services
Procedure type:
Open
Contract award notice ref:
OCT664894
Internal ref:
Portal ref: 171411
Contact catergory:
C - Local contract let on behalf of one buyer
Buyer:
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
Primary CPV code:
72211000
Additional CPV code(s):
Is framework:
No
Carbon reduction plan:
Options:
Description:
Video consultations were introduced in Wales during the COVID-19 pandemic and have become a well-established and valued element of care delivery within Cardiff and Vale UHB. Despite the cessation of Welsh Government funding in March 2025, the Health Board continues to deliver approximately 2,000 video consultations each month, evidencing sustained clinical adoption and patient demand. Video consultations enhance accessibility, support delivery of both individual and group consultations, and provide a clinically appropriate, cost-effective alternative to face-to face appointments
Purchasing team:
N/a

Contract dates


Date awarded:
30 September 2026
Start date:
01 January 2027
End date:
31 December 2029

Contract extensions


Extended contract end date:
31 December 2031
Max extension options available:
24 (months)

Additional information


Additional information:

Contact details


Contract name:
Gracie Westlake
Contract email:
Gracie.westlake@wales.nhs.uk

Successful suppliers


Below is a list of all successful suppliers for this contract. Suppliers can also be selected for specific LOTS (if applicable) and may also have one or more subcontractors which can be added via the Subcontractors tab.

Lots


Below are the details of the lots that the contract has been divided into. To view the suppliers that have been awarded each of the lots, go to the Suppliers section.

Title Lot number Offers Suppliers
1 1 1 1

Suppliers


Below are the details of the successful suppliers for this contract.

Lot number Name Town Post code Registration number Value
1 Involve Visual Collaboration Cheshire WA5 7WH GB-PPON-PDVT-8958-ZCBZ 360000

Collaborating buyers


Listed below are the buyers collaborating on this contract.

No collaborating buyers to display.

Call Offs


Contract Call Offs.

This contract does not use call offs.

Messages


This contract does not use messages.

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.