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Cymraeg

UK7

Video Consultation Platform

  • First published: 06 October 2026
  • Last modified: 06 October 2026
  • Version: 1

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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-05d17e
Published by:
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
Authority ID:
AA0221
Publication date:
06 October 2026
Deadline date:
-
Notice type:
UK7
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Video consultations were introduced in Wales during the

COVID-19 pandemic and have become a well-established

and valued element of care delivery within Cardiff and Vale

UHB. Despite the cessation of Welsh Government funding in

March 2025, the Health Board continues to deliver

approximately 2,000 video consultations each month,

evidencing sustained clinical adoption and patient demand.

Video consultations enhance accessibility, support delivery

of both individual and group consultations, and provide a

clinically appropriate, cost-effective alternative to face-to face appointments

Full notice text

Scope

Procurement description

Video consultations were introduced in Wales during the

COVID-19 pandemic and have become a well-established

and valued element of care delivery within Cardiff and Vale

UHB. Despite the cessation of Welsh Government funding in

March 2025, the Health Board continues to deliver

approximately 2,000 video consultations each month,

evidencing sustained clinical adoption and patient demand.

Video consultations enhance accessibility, support delivery

of both individual and group consultations, and provide a

clinically appropriate, cost-effective alternative to face-to face appointments

Contracting authority

Cardiff and Vale University Health Board

Identification register:

  • GB-PPON

Address 1: 2nd Floor, Woodland House, Maes Y Coed Road

Town/City: Cardiff

Postcode: CF14 4HH

Country: United Kingdom

Website: http://nwssp.nhs.wales/ourservices/procurement-services/

Public Procurement Organisation Number: PPPR-7969-BTJG

Contact name: Gracie Westlake

Email: Gracie.westlake@wales.nhs.uk

Telephone: +442921500801

Organisation type: Public authority - central government

Devolved regulations that apply: Wales

Supplier

Involve Visual Collaboration

Identification register:

  • GB-PPON

Address 1: Martin Dawes House, Europa Boulevard, Westbrook Warrington

Town/City: Cheshire

Postcode: WA5 7WH

Country: United Kingdom

Public Procurement Organisation Number: PDVT-8958-ZCBZ

Email: RFarnol@involve.vc

Type:

  • SME

Procedure

Procedure type

Open procedure

Contract

Video Consultation Platform

ID: 1

Is the total value above threshold?

Above threshold

Date the contract will be signed (estimated)

30 September 2026, 00:00AM

Contract dates (estimated)

01 January 2027, 00:00AM to 31 December 2029, 23:59PM

Extension end date (if all the extensions are used): 31 December 2031

Can this contract be extended?: Yes

Renewal description:

To be taken in annual tranches

Key performance indicators

Contract Review Meetings

ID: 1

Reporting frequency: 3

Performance Reporting

ID: 2

Reporting frequency: 3

Training and User Support

ID: 3

Reporting frequency: 3

Lots

Divided into 1 lots

Lot number: 1 Status: Complete

Documents

ID

conflictOfInterest

Document type

Conflict of interest

Description

Not published

Coding

Commodity categories

ID Title Parent category
72211000 Programming services of systems and user software Programming services of packaged software products

Delivery locations

ID Description
1022 Cardiff and Vale of Glamorgan

Document family

Notice details
Publication date:
22 October 2025
Deadline date:
31 October 2025 23:59
Notice type:
UK2
Version:
1
Authority name:
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
Publication date:
22 May 2026
Deadline date:
22 June 2026 14:00
Notice type:
UK4
Version:
1
Authority name:
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
Publication date:
18 September 2026
Deadline date:
Notice type:
UK6
Version:
1
Authority name:
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
Publication date:
06 October 2026
Deadline date:
Notice type:
UK7
Version:
1
Authority name:
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

About the buyer

Main contact:
n/a
Admin contact:
n/a
Technical contact:
n/a
Other contact:
n/a

Further information

Date Details
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