Contract notice
Section I: Contracting
authority
I.1) Name and addresses
Chwarae Teg
1st Floor Anchor Court, Keen Road
Cardiff
CF24 5JW
UK
Telephone: +44 2920462745
E-mail: Tenders@chwaraeteg.com
NUTS: UKL22
Internet address(es)
Main address: http://www.cteg.org.uk
Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0901
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://www.sell2wales.gov.wales
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://www.sell2wales.gov.wales
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at:
https://www.sell2wales.gov.wales
I.4) Type of the contracting authority
Other: Third Sector
I.5) Main activity
Other: Gender Equality Charity
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
AN2025 Support Contract & Development Call-Off Contract for Dynamics 365 System
Reference number: AN2025
II.1.2) Main CPV code
72000000
II.1.3) Type of contract
Services
II.1.4) Short description
Supporting Chwarae Teg with CRM plus any development work outside of the support contract set out in the ITT
II.1.5) Estimated total value
Value excluding VAT:
107 020.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
72250000
72253200
72261000
72315000
72600000
72610000
72611000
48610000
48612000
72212600
72212610
72320000
II.2.3) Place of performance
NUTS code:
UKL22
Main site or place of performance:
Cardiff or Treforest (South Wales, UK)
II.2.4) Description of the procurement
Chwarae Teg is looking for a D365 service partner that cannot only support our D365 system both currently and in the future, but that will also add value through proactive recommendations and enhancements that will support Chwarae Teg’s future strategy and growth.
The requirements set out in the following sections are intended to allow the Supplier to demonstrate its ability to support and potentially develop Chwarae Teg’s D365 system in a competent way and also its ability to recommend enhancements and new solutions where directed.
Chwarae Teg is looking for a solution that:
- Is easy to manage both commercially and operationally. From a commercial perspective this means providing Chwarae Teg with clear upfront pricing for any potential development work which allows accurate budgeting over the term of the Contract.
- From an operational perspective, this means the Supplier acting as single point of contact for all of Chwarae Teg’s D365 requirements and management third party providers.
- Delivers requirements quickly and efficiently. Current and future requirements must be implemented within the timescales set out by Chwarae Teg, with minimal disruption to Chwarae Teg’s operating environment (sometimes requiring out of normal business hours support), and together with all necessary processes, documentation and training.
- Are flexible with respect to future requirements and service options. Chwarae Teg must not be limited in respect of additions or amendments to the solution except as provided in the contract.
- Is cost-effective both at the start of the Contract and as the service grows.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
107 020.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 11
This contract is subject to renewal: Yes
Description of renewals:
There may be a possibility to extend the contract by up to a further three years’ maximum, subject to the requirements of the project. In the event of the contract being extended, this will be done on a year by year basis, with a maximum notice period of 28 days.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.12) Information about electronic catalogues
Tenders must be presented in the form of electronic catalogues or include an electronic catalogue
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
Yes
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
III.2) Conditions related to the contract
III.2.3) Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
21/06/2019
Local time: 17:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.7) Conditions for opening of tenders
Date:
02/07/2019
Local time: 10:00
Place:
Cardiff or Treforest Chwarae Teg Office
Information about authorised persons and opening procedure:
Governance & CRM Lead, Strategic Lead of Finance & Operations, QPI Lead and Senior ICT & Facilities Partner form the evaluation committee.
Bidders are requested to submit tenders electronically via Sell2Wales website. Opening of tenders for the first time will be via Sell2Wales website where all Evaluation members are present.
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
Yes
Estimated timing for further notices to be published:
The tender document has scope for extension for a further 3 years. After this period, it very much depends on funding.
VI.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
VI.3) Additional information
NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=92415.
The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx.
Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.
(WA Ref:92415)
Download the ESPD document here: https://www.sell2wales.gov.wales/ESPD/ESPD_Download.aspx?id=92415
VI.4) Procedures for review
VI.4.1) Review body
Chwarae Teg
1st Floor Anchor Court, Keen Road
Cardiff
CF24 5JW
UK
Telephone: +44 2920462745
Internet address(es)
URL: http://www.cteg.org.uk
VI.5) Date of dispatch of this notice
21/05/2019