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02 Contract Notice

IT Infrastructure Services Contract

  • First published: 21 August 2019
  • Last modified: 21 August 2019

Contents

Summary

OCID:
ocds-kuma6s-094327
Published by:
Hafod Housing Association
Authority ID:
AA1147
Publication date:
21 August 2019
Deadline date:
18 September 2019
Notice type:
02 Contract Notice
Has documents:
Yes
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Hafod Housing Association Limited wishes to enter into a public services contract with a suitably experienced and qualified service provider for the provision of an IT infrastructure and managed service. Full details of Hafod's requirements are set out in the Technical Statement of Requirements (available at the Portal address stated above). The successful service provider will enter into a bespoke form of services contract with Hafod for an initial term of 3 years with an option at Hafod's sole discretion to extend for a further 2 periods of 1 year giving a total possible term of 5 years. The estimated value of the Contract is GBP 835,000 ex VAT CPV: 72222300, 72223000, 72222300, 72267100, 32424000, 32571000, 32412000, 32412110, 72514000, 72611000, 32413100, 32415000, 32421000, 32422000, 32425000, 32427000, 32428000, 32430000, 72222000, 72251000, 72253000, 72253200, 72910000.

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

Hafod Housing Association Limited

Saint Hilary Court, Copthorne Way, Culverhouse Cross

CARDIFF

CF5 6ES

UK

Telephone: +44 2920675823

E-mail: mark.hames@hafod.org.uk

Fax: +44 2920672499

NUTS: UKL22

Internet address(es)

Main address: www.hafod.org.uk

Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA1147

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

www.sell2wales.gov.wales


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

www.sell2wales.gov.wales


I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Housing and community amenities

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

IT Infrastructure Services Contract

II.1.2) Main CPV code

72222300

 

II.1.3) Type of contract

Services

II.1.4) Short description

Hafod Housing Association Limited wishes to enter into a public services contract with a suitably experienced and qualified service provider for the provision of an IT infrastructure and managed service.

Full details of Hafod's requirements are set out in the Technical Statement of Requirements (available at the Portal address stated above).

The successful service provider will enter into a bespoke form of services contract with Hafod for an initial term of 3 years with an option at Hafod's sole discretion to extend for a further 2 periods of 1 year giving a total possible term of 5 years. The estimated value of the Contract is GBP 835,000 ex VAT

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

72223000

72222300

72267100

32424000

32571000

32412000

32412110

72514000

72611000

32413100

32415000

32421000

32422000

32425000

32427000

32428000

32430000

72222000

72251000

72253000

72253200

72910000

II.2.3) Place of performance

NUTS code:

UKL22

II.2.4) Description of the procurement

Hafod Housing Association Limited wishes to enter into a public services contract with a suitably experienced and qualified service provider for the provision of an IT infrastructure and managed services contract (the "Solution").

The successful Service Provider will enter into a bespoke form of services contract with Hafod for an initial term of 3 years with an option at Hafod's sole discretion to extend for a further 2 periods of 1 year giving a total possible term of 5 years. The estimated value of the Contract is 835,000 GBP ex VAT.

The Solution shall provide the following core functional and/or performance requirements from the Go-Live Date:

- Servers/Computers;

- Storage;

- Backup;

- Core switches;

- Disaster Recovery (DR);

- Hosting/Cloud services;

- Network Connectivity Services;

- Implementation services; and

- Managed support services for the above.

In addition, Hafod wishes to explore whether the Solution can provide the following optional service requirements (in addition to the above core requirements) which shall be delivered from an agreed Go-Live Date:

- Microsoft Licensing for end users and servers including user CALs;

- Email and Calendar services (e.g. Microsoft Exchange); and/or

- LAN switches.

As the existing core IT infrastructure (including servers, storage and core switches) is deployed in a server room in its Head Office for production systems, the Solution will need to be deployed by the Supplier so that it seamlessly integrates with every aspect of Hafod's existing IT infrastructure. The Solution must therefore be architected so there are no barriers for integration.

The successful Service Provider must adopt a service delivery model that consists of:

- Some use of cloud services, e.g. Microsoft Office 365;

- Production environment delivered externally either from a CoLocation (CoLo) data centre or as a private/public cloud;

- Backup as a Service; and

- DR as a Service.

For the avoidance of doubt, variants of this service delivery configuration for the Solution will be considered as non-compliant.

Full details of Hafod's requirements are set out in the Technical Statement of Requirements (available at the Portal address stated above).

Applicants should have suitable experience of supplying and integrating IT infrastructure and managed services to a high quality, and should have demonstrable experience in working collaboratively with their clients. The successful Service Provider will be expected to maintain a close relationship with Hafod during the delivery of the Services and to liaise regularly on project progress."

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60

This contract is subject to renewal: Yes

Description of renewals:

two periods, each of 1 year.

II.2.9) Information about the limits on the number of candidates to be invited

Envisaged minimum number: 3

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

Selection criteria as stated in the procurement documents.

III.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents


III.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents


III.2) Conditions related to the contract

III.2.2) Contract performance conditions

As stated in the procurement documents.

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Competitive dialogue

IV.1.4) Information about reduction of the number of solutions or tenders during negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 18/09/2019

Local time: 12:00

IV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 04/10/2019

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.3) Additional information

Hafod anticipates that the Business Transfers Directive 2001/23/EC as implemented by the Transfer of Undertakings (Protection of Employment) Regulations 2006 will apply to the transfer of personnel from the incumbent service provider under this tender exercise. The detailed requirements in respect of any TUPE transfer will be set out in the proposed Contract.

Hafod reserves the right not to award any contract pursuant to this procurement exercise and/or to abandon this procurement exercise at any time and/or to award a contract for part of the services at its sole discretion. Hafod shall have no liability whatsoever to any applicant or tenderer as a result of its exercise of that discretion. For the avoidance of doubt, all costs incurred by any applicant and/or tenderer before signature of any contract with Hafod shall be incurred entirely at that applicant's/tenderer's risk.

NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=94327.

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx.

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

(WA Ref:94327)

VI.4) Procedures for review

VI.4.1) Review body

High Court of England and Wales

Royal Courts of Justice

London

WC1A 2LL

UK

VI.5) Date of dispatch of this notice

19/08/2019

Coding

Commodity categories

ID Title Parent category
32571000 Communications infrastructure Communications equipment
32412000 Communications network Local area network
72910000 Computer back-up services Computer back-up and catalogue conversion services
72514000 Computer facilities management services Computer-related management services
72251000 Disaster recovery services System and support services
32415000 Ethernet network Local area network
72253000 Helpdesk and support services System and support services
72222000 Information systems or technology strategic review and planning services Systems and technical consultancy services
72223000 Information technology requirements review services Systems and technical consultancy services
72222300 Information technology services Information systems or technology strategic review and planning services
32412110 Internet network Communications network
72267100 Maintenance of information technology software Software maintenance and repair services
32421000 Network cabling Network equipment
32422000 Network components Network equipment
32424000 Network infrastructure Network equipment
32425000 Network operating system Network equipment
32413100 Network routers Integrated network
32427000 Network system Network equipment
32428000 Network upgrade Network equipment
72253200 Systems support services Helpdesk and support services
72611000 Technical computer support services Computer support services
32430000 Wide area network Networks

Delivery locations

ID Description
1022 Cardiff and Vale of Glamorgan

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

Document family

Notice details
Publication date:
21 August 2019
Deadline date:
18 September 2019 00:00
Notice type:
02 Contract Notice
Authority name:
Hafod Housing Association
Publication date:
09 October 2019
Deadline date:
01 November 2019 00:00
Notice type:
Stage 2
Authority name:
Hafod Housing Association
Publication date:
21 December 2020
Notice type:
03 Contract Award Notice - Successful Supplier(s)
Authority name:
Hafod Housing Association

About the buyer

Main contact:
mark.hames@hafod.org.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
22/08/2019 07:38
REPLACED FILE: Hafod - Selection Questionnaire Infastructure Refresh
Selection Questionnaire

Sec. 4.1 and 4.2 amended with corrected scope
22/08/2019 09:07
Question and Answers deadline change
The deadline for submission of questions through the online Q&A function has been changed as below.
Old question submission deadline: 09/09/2019 12:00
New question submission deadline: 11/09/2019 12:00
Please ensure that you have submitted all questions before the new date.
22/08/2019 09:08
REPLACED FILE: Hafod - Selection Questionnaire Infastructure Refresh v2
Selection Questionnaire

Correction to Sec 5. Procurement Timetable

Postbox

The awarding buyer has indicated that it will accept electronic responses to this notice via the Tender Submission Postbox facility.

Submit your tender response electronically in a secure environment.

To create an electronic response please click the "Add to my interest list" button at the top of the page.

For more information on the Postbox Facility please refer to the user guide:

Q&A

Ask the buyer any questions you may have relating to this notice. To ask the buyer a question or questions please click the "View Questions and Answers" button.

Additional Documents

The following additional documents have been attached to this notice. To obtain these documents please select the individual file names below.

Current documents

docx
docx154.81 KB
This file may not be accessible.
doc
doc417.50 KB
This file may not be accessible.

Replaced documents


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