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UK7

Your Bus Journey Survey 2026/2027

  • First published: 22 April 2026
  • Last modified: 22 April 2026
  • Version: 1
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  • This file may not be fully accessible.

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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-0679db
Published by:
Transport for Wales
Authority ID:
AA50685
Publication date:
22 April 2026
Deadline date:
-
Notice type:
UK7
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Transport for Wales has awarded a contract directly to Transport Focus for participation in the 2026/27 “Your Bus Journey” survey. Transport Focus is the sole provider of this nationally recognised benchmarking survey, and no alternative suppliers can deliver equivalent industry-standard participation. The direct award enables TfW to gather vital customer satisfaction insights, maintain UK-wide benchmarking, and meet operational timescales ahead of the April 2026 survey commencement.

Full notice text

Scope

Procurement reference

C001316.00

Procurement description

Transport for Wales has awarded a contract directly to Transport Focus for participation in the 2026/27 “Your Bus Journey” survey. Transport Focus is the sole provider of this nationally recognised benchmarking survey, and no alternative suppliers can deliver equivalent industry-standard participation. The direct award enables TfW to gather vital customer satisfaction insights, maintain UK-wide benchmarking, and meet operational timescales ahead of the April 2026 survey commencement.

Contracting authority

Transport for Wales

Identification register:

  • GB-PPON

Address 1: 3 Llys Cadwyn

Town/City: Pontypridd

Postcode: CF37 4TH

Country: United Kingdom

Website: https://tfw.wales/

Public Procurement Organisation Number: PPHD-4211-XYXJ

Email: procurement@tfw.wales

Organisation type: Public authority - sub-central government

Devolved regulations that apply: Wales

Supplier

Transport Focus

Identification register:

  • GB-PPON

Address 1: 10th Floor, 25 Cabot Square

Town/City: London

Postcode: E14 4QZ

Country: United Kingdom

Public Procurement Organisation Number: PGBR-3271-MNXJ

Email: David.Beer@transportfocus.org.uk

Type:

  • Large

Procedure

Procedure type

Below threshold - without competition

Contract

Your Bus Journey Survey 2026/27

ID: 1

Is the total value above threshold?

Below threshold

Date the contract will be signed (estimated)

21 April 2026, 00:00AM

Contract dates (estimated)

22 April 2026, 00:00AM to 31 August 2027, 23:59PM

Lots

Divided into 1 lots

Lot number: 1 Status: Complete

Coding

Commodity categories

ID Title Parent category
79000000 Business services: law, marketing, consulting, recruitment, printing and security Other Services

Delivery locations

ID Description
100 UK - All

Document family

Notice details
Publication date:
31 March 2026
Deadline date:
Notice type:
UK5
Version:
1
Authority name:
Transport for Wales
Publication date:
07 April 2026
Deadline date:
Notice type:
UK6
Version:
1
Authority name:
Transport for Wales
Publication date:
22 April 2026
Deadline date:
Notice type:
UK7
Version:
1
Authority name:
Transport for Wales

About the buyer

Main contact:
n/a
Admin contact:
n/a
Technical contact:
n/a
Other contact:
n/a

Further information

Date Details

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.