Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
Alder House Alder Court St.Asaph Business Park
St.Asaph
LL17 OJL
UK
Contact person: Ian Jones
Telephone: +44 1745366813
E-mail: ian.r.jones@wales.nhs.uk
NUTS: UKL
Internet address(es)
Main address: http://nwssp.nhs.wales/ourservices/procurement-services/
Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Supply of AccuRx System to Betsi Cadwaladr University Health Board
II.1.2) Main CPV code
48000000
II.1.3) Type of contract
Supplies
II.1.4) Short description
AccuRx is a communication tool used in primary care to bring everyone together who is involved in a patient’s care. AccuRx build tools that allow GPs and other health professionals to communicate more effectively with their patients in order to deliver top quality care. This includes medical surveys, text and photo responses, patient triage, text messaging, Covid vaccination booking, and with the plus version video consultations and digital documents.
Prior to the pandemic accuRx had already established itself as a popular chain SMS product and during the course of the pandemic it has evolved quickly to provide other functionalities. For clinical practitioners who use it there is a consensus that it is one of the most transformative software applications to come into general practice in recent years. It is especially useful for the new way of working across primary care as a result of the pandemic. Its benefits include less trips to surgeries leading to reduced Covid transmission risk, less traffic congestion and environmental pollution, a freeing up of administration time and less patient congestion aiding social distancing. All benefits that will continue into the future. The system links into clinical systems such as EMIS already in use in general practice and additional functionalities include bulk messaging and direct emailing consultants.
Until the 31st March 2021 accuRx has been free to use for general practices across Betsi Cadwaladr University Health Board and it is felt that losing this service will have a detrimental effect on the ability of practices to run in a seamless and efficient way. One of the benefits of accuRx is the responsiveness of the software engineers to design and implement additional functionalities. An example of this would be a video consulting tool which was pt in place in the space of about 5 days.
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
48000000
II.2.3) Place of performance
NUTS code:
UKL
Main site or place of performance:
North Wales
II.2.4) Description of the procurement
AccuRx is a communication tool used in primary care to bring everyone together who is involved in a patient’s care. AccuRx build tools that allow GPs and other health professionals to communicate more effectively with their patients in order to deliver top quality care. This includes medical surveys, text and photo responses, patient triage, text messaging, Covid vaccination booking, and with the plus version video consultations and digital documents.
Prior to the pandemic accuRx had already established itself as a popular chain SMS product and during the course of the pandemic it has evolved quickly to provide other functionalities. For clinical practitioners who use it there is a consensus that it is one of the most transformative software applications to come into general practice in recent years. It is especially useful for the new way of working across primary care as a result of the pandemic. Its benefits include less trips to surgeries leading to reduced Covid transmission risk, less traffic congestion and environmental pollution, a freeing up of administration time and less patient congestion aiding social distancing. All benefits that will continue into the future. The system links into clinical systems such as EMIS already in use in general practice and additional functionalities include bulk messaging and direct emailing consultants.
Until the 31st March 2021 accuRx has been free to use for general practices across Betsi Cadwaladr University Health Board and it is felt that losing this service will have a detrimental effect on the ability of practices to run in a seamless and efficient way. One of the benefits of accuRx is the responsiveness of the software engineers to design and implement additional functionalities. An example of this would be a video consulting tool which was pt in place in the space of about 5 days.
II.2.5) Award criteria
Quality criterion: as per procurement docs
/ Weighting: 100
Price
/ Weighting:
0
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
The procurement falls outside the scope of application of the Directive
Explanation
AccuRx is a communication tool used in primary care to bring everyone together who is involved in a patient’s care. AccuRx build tools that allow GPs and other health professionals to communicate more effectively with their patients in order to deliver top quality care. This includes medical surveys, text and photo responses, patient triage, text messaging, Covid vaccination booking, and with the plus version video consultations and digital documents.
Prior to the pandemic accuRx had already established itself as a popular chain SMS product and during the course of the pandemic it has evolved quickly to provide other functionalities. For clinical practitioners who use it there is a consensus that it is one of the most transformative software applications to come into general practice in recent years. It is especially useful for the new way of working across primary care as a result of the pandemic. Its benefits include less trips to surgeries leading to reduced Covid transmission risk, less traffic congestion and environmental pollution, a freeing up of administration time and less patient congestion aiding social distancing. All benefits that will continue into the future. The system links into clinical systems such as EMIS already in use in general practice and additional functionalities include bulk messaging and direct emailing consultants.
Until the 31st March 2021 accuRx has been free to use for general practices across Betsi Cadwaladr University Health Board and it is felt that losing this service will have a detrimental effect on the ability of practices to run in a seamless and efficient way. One of the benefits of accuRx is the responsiveness of the software engineers to design and implement additional functionalities. An example of this would be a video consulting tool which was pt in place in the space of about 5 days.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2021/S 000-004932
Section V: Award of contract
Contract No: N/a
A contract/lot is awarded:
No
V.1 Information on non-award
The contract/lot is not awarded
Other reasons (discontinuation of procedure)
Section VI: Complementary information
VI.3) Additional information
Features required
Digital documents PLUS
Text + Photo PLUS
Request a text or photo response
Attach a document
Video consultations PLUS
Floreys for asthma and covid monitoring essential
Florey Plus option - home BP monitoring, pre check diabetes questions, mental health reviews in particular.
Batch messaging/appointment – reminders
Triage tool – to fit in with total triage
Vaccination booking (accuBook) – to enable practice booking but importantly across a group of practices – e.g. for vaccination bookings across an area
Patient triage utility, some of these practices already have e-Consult.
Willingness to engage and work with general practices in a responsive and timely way.
(WA Ref:123995)
VI.4) Procedures for review
VI.4.1) Review body
High Court
Royal Courts of Justice, The Strand
London
WC2A 2LL
UK
Telephone: +44 2079477501
VI.5) Date of dispatch of this notice
12/08/2022