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UK6

DA.UWTSD2526.078 - Enterprise Service Management Platform

  • First published: 11 August 2026
  • Last modified: 11 August 2026
  • Version: 1
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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-06cc42
Published by:
University of Wales Trinity Saint David
Authority ID:
AA0343
Publication date:
11 August 2026
Deadline date:
-
Notice type:
UK6
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The University wishes to make a Direct Award with ServiceNoW as it currently utilises the ServiceNow platform as a business-critical enterprise service management solution supporting multiple operational and customer-facing functions across the institution, including IT services, student support, marketing, digital services, workflow automation, and service management activities.

Full notice text

Scope

Procurement reference

DA.UWTSD2526.078

Procurement description

The University wishes to make a Direct Award with ServiceNoW as it currently utilises the ServiceNow platform as a business-critical enterprise service management solution supporting multiple operational and customer-facing functions across the institution, including IT services, student support, marketing, digital services, workflow automation, and service management activities.

Contracting authority

University of Wales Trinity Saint David

Identification register:

  • GB-PPON

Address 1: Carmarthen Campus

Town/City: Carmarthen

Postcode: SA31 3EP

Country: United Kingdom

Website: http://www.uwtsd.ac.uk

Public Procurement Organisation Number: PCRP-2139-LPXM

Email: procurement@uwtsd.ac.uk

Organisation type: Public authority - sub-central government

Devolved regulations that apply: Wales

Supplier

ServiceNow

Identification register:

  • GB-COH

Address 1: Strata Building, 1 Bridge street

Town/City: Staines

Postcode: TW18 4TW

Country: United Kingdom

Companies House: 06299383

Email: info@servicenow.com

Type:

  • Large

Connected people/organisations

COCKERILL, Mark Aidan

Correspondence address

Strata Building, 1 Bridge Street, Staines, United Kingdom, TW18 4TW

Role Active

Director

Date of birth

October 1982

Appointed on

15 October 2018

Nationality

Irish

Country of residence

Ireland

Identity verification due

1 November 2026

FONTAINE, Danielle

Correspondence address

Strata Building, 1 Bridge Street, Staines, United Kingdom, TW18 4TW

Role Active

Director

Date of birth

September 1982

Appointed on

1 July 2026

Nationality

American

Country of residence

United States

Identity verification status

Verification requirements complete

AARDEMA, Sijtze Martijn

Correspondence address

1 Bridge Street, Staines-Upon-Thames, England, TW18 4TW

Role Resigned

Secretary

Appointed on

25 September 2014

Resigned on

9 February 2018

ANDREWS, Timothy Michael

Correspondence address

3rd, Floor Future House, The Glanty, Egham, Surrey, United Kingdom, TW20 9AH

Role Resigned

Secretary

Appointed on

11 November 2011

Resigned on

10 September 2014

GOON, Fay Sien

Correspondence address

1 Bridge Street, Staines-Upon-Thames, England, TW18 4TP

Role Resigned

Secretary

Appointed on

9 February 2018

Resigned on

18 August 2020

HIGH STREET PARTNERS EUROPE LIMITED

Correspondence address

5th Floor, 34 Dover Street, London, United Kingdom, W1S 4NG

Role Resigned

Secretary

Appointed on

1 January 2009

Resigned on

11 November 2011

Registered in a European Economic Area What's this?

Place registered

ENGLAND AND WALES

Registration number

05333869

THE BRIARS GROUP LIMITED

Correspondence address

Standard House, Weyside Park, Catteshall Lane, Godalming, Surrey, GU7 1XE

Role Resigned

Secretary

Appointed on

2 July 2007

Resigned on

31 December 2008

AARDEMA, Martijn

Correspondence address

1 Bridge Street, Staines-Upon-Thames, England, TW18 4TW

Role Resigned

Director

Date of birth

July 1969

Appointed on

11 February 2013

Resigned on

9 February 2018

Nationality

Dutch

Country of residence

Netherlands

ALLOY, Mark William

Correspondence address

Strata Building, 1 Bridge Street, Staines, United Kingdom, TW18 4TW

Role Resigned

Director

Date of birth

February 1955

Appointed on

24 June 2020

Resigned on

29 February 2024

Nationality

American

Country of residence

United States

CHEDRICK, Andew John

Correspondence address

6619 Aranda Avenue, La Jolla, California, Usa, CA92037

Role Resigned

Director

Date of birth

February 1958

Appointed on

2 July 2007

Resigned on

15 October 2011

Nationality

Usa

Country of residence

Usa

ELMER, Russell Scott

Correspondence address

Strata Building, 1 Bridge Street, Staines, United Kingdom, TW18 4TW

Role Resigned

Director

Date of birth

July 1964

Appointed on

11 March 2020

Resigned on

1 July 2026

Nationality

American

Country of residence

United States

Identity verification due

1 November 2026

GOON, Fay Sien

Correspondence address

2225 Lawson Lane, Santa Clara, California, United States, 95054

Role Resigned

Director

Date of birth

January 1978

Appointed on

20 July 2017

Resigned on

24 June 2020

Nationality

Malaysian

Country of residence

Netherlands

HENRY, Gregory Nathaniel

Correspondence address

2 Hoekenrode, Amsterdam, Netherlands, 1102 BR

Role Resigned

Director

Date of birth

January 1971

Appointed on

14 October 2015

Resigned on

15 December 2016

Nationality

American

Country of residence

Usa

PAULIN, Jennifer Lang

Correspondence address

2 Hoekenrode, Amsterdam, Netherlands, 1102 BR

Role Resigned

Director

Date of birth

September 1974

Appointed on

14 October 2015

Resigned on

31 July 2017

Nationality

American

Country of residence

Netherlands

SCARPELLI, Michael Pasquale

Correspondence address

1 Bridge Street, Staines-Upon-Thames, England, TW18 4TP

Role Resigned

Director

Date of birth

November 1966

Appointed on

15 October 2011

Resigned on

21 June 2019

Nationality

Canadian

Country of residence

United States

SLOOTMAN, Frank

Correspondence address

3rd, Floor Future House, The Glanty, Egham, Surrey, United Kingdom, TW20 9AH

Role Resigned

Director

Date of birth

October 1958

Appointed on

15 October 2011

Resigned on

11 February 2013

Nationality

Usa

Country of residence

Usa

VAN DER MEIJ, Roel

Correspondence address

3rd, Floor Future House, The Glanty, Egham, Surrey, United Kingdom, TW20 9AH

Role Resigned

Director

Date of birth

August 1977

Appointed on

20 April 2012

Resigned on

14 October 2015

Nationality

Dutch

Country of residence

Netherlands

Procedure

Procedure type

Direct award

Contract

ORD2027134-6

ID: 1

Status: Pending

Related lots

1

Date the contract will be signed (estimated)

20 August 2026, 23:59PM

Value

830895.10 GBP Excluding VAT

997074.12 GBP Including VAT

Main category

Goods

CPV classifications

  • 48219300 - Administration software package

Delivery regions

  • UK - United Kingdom

Is the total value above threshold?

Above threshold

Contract dates (estimated)

20 August 2026, 00:00AM to 17 August 2029, 23:59PM

Suppliers

  • GB-COH-06299383

Coding

Commodity categories

ID Title Parent category
48219300 Administration software package Miscellaneous networking software package

Delivery locations

ID Description
100 UK - All

Document family

Notice details
Publication date:
27 July 2026
Deadline date:
Notice type:
UK5
Version:
2
Authority name:
University of Wales Trinity Saint David
Publication date:
15 July 2026
Deadline date:
Notice type:
UK5
Version:
1
Authority name:
University of Wales Trinity Saint David
Publication date:
11 August 2026
Deadline date:
Notice type:
UK6
Version:
1
Authority name:
University of Wales Trinity Saint David
Publication date:
25 August 2026
Deadline date:
Notice type:
UK7
Version:
1
Authority name:
University of Wales Trinity Saint David

About the buyer

Main contact:
n/a
Admin contact:
n/a
Technical contact:
n/a
Other contact:
n/a

Further information

Date Details

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

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We welcome calls in Welsh.