Procurement description
The Premises Cleaning contract at the University is currently outsourced. This contract is due to expire on the 30th of June 2026. A new contract is therefore required to be in place from the 1st of July 2026.
The University is seeking bids for an initial five-year term from the 1st of July 2026, with two one-year contract extensions available (5+1+1).
The new contract will involve the cleaning of all the University’s identified premises listed below, which is approximately 68,000m2:
• Alexander House, Excelsior Road, Cardiff, CF14 3AT
• Cyncoed Campus, Cyncoed Road, Cardiff, CF23 6XD
• Llandaff Campus, Western Avenue, Llandaff, Cardiff, CF5 2YB
The University’s estates ranges from traditional offices and teaching spaces to laboratories and sporting facilities.
The scope of services under this new contract will include the following:
• Scheduled routine cleaning
• Ad hoc /reactive cleaning
• Periodic cleaning
• Internal & external window cleaning
• Gutter, Soffits and fascia clean
• Provision of cleaning consumables, cleaning machinery and staff uniforms
• Light waste removal duties and carpet cleaning services
• Specialist clean of the University’s Allied Clinical Health Hub three times per annum
The Service should be tailored to fit around the use of the buildings and wider campuses and special consideration should be given to any periodic programme, given the holidays, out of term usage and three intakes of students each year. The academic environment is dynamic and changes with each new student intake and local circumstances. Almost by definition, the cleaning service must be flexible to deal with several situations and be output driven.
The cleaning of the University’s premises must be carried out in accordance with the following standards:
• British Institute of Cleaning Science (BICSc) standard
• NHS Wales National Standards of Cleanliness (2021) for all clinical areas
• Healthcare Inspectorate Wales (HIW) expectations for all clinical areas
The University is an accredited Living Wage provider and as such the University wants to achieve fair and non-exploitative working practices within this contract. The University has adopted the Welsh Government’s Code of Practice on Ethical Procurement in Supply Chains , which is designed to ensure that high-quality public services are delivered throughout Wales by a workforce that is treated legally, fairly and safely and is well rewarded.
To reflect this conviction the University has committed to paying the living wage for all the staff employed via our key out-sourced facilities management areas. As such, the cleaning staff currently employed by the incumbent supplier are paid the Living Wage. The University will therefore require the successful supplier to continue to pay those staff who work on this contract the Living Wage.