Summary
- OCID:
- ocds-kuma6s-145174
- Published by:
- Llywodraeth Cymru / Welsh Government
- Authority ID:
- AA0007
- Publication date:
- 27 January 2025
- Deadline date:
- -
- Notice type:
- Contract Award Notice
- Has documents:
- No
- Has SPD:
- No
- Has Carbon Reduction Plan:
- No
Abstract
Business Wales is the Welsh Government’s bilingual business support service and is the key delivery mechanism for supporting Micro Businesses and SMEs in Wales. This contract is for the delivery a customer satisfaction survey to be carried out with those business Wales Clients who have accessed the service in the previous 6 months. Each survey will consist of 300 interviews and be undertaken at 6 monthly intervals.
The contract will run for an initial 12 month period with the option to extend, on an annual basis, for two further 12 month periods and, if required, a final 4 month extension period.
It is anticipated that the contract will begin in December 2024 and come to an end in March 2028.
Full notice text
CONTRACT AWARD NOTICE – NATIONAL
|
| SERVICES |
1 Authority Details
|
1.1
|
Authority Name and Address
|
|
Llywodraeth Cymru / Welsh Government |
Gwasanaethau Caffael Corfforaethol / Corporate Procurement Services, Parc Cathays / Cathays Park, |
Caerdydd / Cardiff |
CF10 3NQ |
UK |
Corporate Procurement Services |
+44 3000257095 |
CPSProcurementAdvice@gov.wales |
|
| http://gov.wales |
|
2 Contract Details
|
2.1
|
Title
Customer Satisfaction Survey of the Business Wales Service
|
2.2
|
Description of the contract
Business Wales is the Welsh Government’s bilingual business support service and is the key delivery mechanism for supporting Micro Businesses and SMEs in Wales. This contract is for the delivery a customer satisfaction survey to be carried out with those business Wales Clients who have accessed the service in the previous 6 months. Each survey will consist of 300 interviews and be undertaken at 6 monthly intervals.
The contract will run for an initial 12 month period with the option to extend, on an annual basis, for two further 12 month periods and, if required, a final 4 month extension period.
It is anticipated that the contract will begin in December 2024 and come to an end in March 2028.
|
2.3
|
Notice Coding and Classification
|
|
|
|
|
73000000 |
|
Research and development services and related consultancy services |
|
73110000 |
|
Research services |
|
73200000 |
|
Research and development consultancy services |
|
73210000 |
|
Research consultancy services |
|
79310000 |
|
Market research services |
|
79311400 |
|
Economic research services |
|
|
|
|
|
1000 |
|
WALES |
|
1010 |
|
West Wales and The Valleys |
|
1011 |
|
Isle of Anglesey |
|
1012 |
|
Gwynedd |
|
1013 |
|
Conwy and Denbighshire |
|
1014 |
|
South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion) |
|
1015 |
|
Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf) |
|
1016 |
|
Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly) |
|
1017 |
|
Bridgend and Neath Port Talbot |
|
1018 |
|
Swansea |
|
1020 |
|
East Wales |
|
1021 |
|
Monmouthshire and Newport |
|
1022 |
|
Cardiff and Vale of Glamorgan |
|
1023 |
|
Flintshire and Wrexham |
|
1024 |
|
Powys |
|
2.4
|
Estimated Total Value |
3 Procedure
|
3.1
|
Type of ProcedureSingle stage |
4 Award of Contract
|
4.1
|
Successful Bidders
|
4.1.1
|
Name and Address of successful supplier, contractor or service provider
C308/2023/2024
Beaufort Research Limited |
Tudor House, 16 Cathedral Road, |
Cardiff |
CF119LJ |
UK |
Customer Satisfaction of the Business Wales Service |
|
|
|
| http://beaufortresearch.co.uk |
|
5 Other Information
|
5.1
|
Reference number attributed to the notice by the contracting authority
C308/2023/2024
|
5.2
|
Date of Contract Award 22-01-2025 |
5.3
|
Number of tenders received
5
|
5.4
|
Other Information
(WA Ref:147667)
|
5.5
|
Additional DocumentationN/a |
5.6
|
Publication date of this notice: 27-01-2025 |
Coding
Commodity categories
| ID |
Title
|
Parent category
|
| 79311400 |
Economic research services |
Survey services |
| 79310000 |
Market research services |
Market and economic research; polling and statistics |
| 73200000 |
Research and development consultancy services |
Research and development services and related consultancy services |
| 73000000 |
Research and development services and related consultancy services |
Research and Development |
| 73210000 |
Research consultancy services |
Research and development consultancy services |
| 73110000 |
Research services |
Research and experimental development services |
Delivery locations
| ID |
Description
|
| 1017 |
Bridgend and Neath Port Talbot |
| 1022 |
Cardiff and Vale of Glamorgan |
| 1015 |
Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf) |
| 1013 |
Conwy and Denbighshire |
| 1020 |
East Wales |
| 1023 |
Flintshire and Wrexham |
| 1016 |
Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly) |
| 1012 |
Gwynedd |
| 1011 |
Isle of Anglesey |
| 1021 |
Monmouthshire and Newport |
| 1024 |
Powys |
| 1014 |
South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion) |
| 1018 |
Swansea |
| 1000 |
WALES |
| 1010 |
West Wales and The Valleys |
Alert region restrictions
The buyer has restricted the alert for this notice to suppliers based in the following regions.
| ID |
Description
|
|
There are no alert restrictions for this notice.
|
Document family
|
Notice details
|
- Publication date:
- 16 October 2024
- Deadline date:
- 13 November 2024 00:00
- Notice type:
- Contract Notice
- Authority name:
- Llywodraeth Cymru / Welsh Government
|
- Publication date:
- 27 January 2025
- Notice type:
- Contract Award Notice
- Authority name:
- Llywodraeth Cymru / Welsh Government
|
Further information
|
Date
|
Details
|
|
No further information has been uploaded.
|