Skip to main content

We've saved some files called cookies on your device. These cookies are:

  • essential for the site to work
  • to help improve our website by collecting and reporting information on how you use it

We would also like to save some cookies to help tailor communications.

BETA
You're viewing an updated version of this service - your feedback will help us to improve it.

Contract Award Notice

Annual Servicing, Maintenance and Emergency Callout/Repair of Intruder Alarm Equipment

  • First published: 21 July 2026
  • Last modified: 21 July 2026
  • Version: N/A
  •  

  • This file may not be fully accessible.

  •  

Information icon

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-kuma6s-147853
Published by:
Police & Crime Commissioner for South Wales
Authority ID:
AA0583
Publication date:
21 July 2026
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
Yes

Abstract

The Police and Crime Commissioner for South Wales requires a Contractor to service and maintain Intruder Alarm Equipment throughout the force area. The service shall include Emergency Call Outs and the repair and planned installation of new systems. Scope of Works The Contractor shall be required to undertake the following general activities; these include but are not limited to: I. Regular scheduled inspection, servicing and testing of Intruder Alarm Equipment with the submission of associated service reports II. Maintenance / repair work, in response to breakdowns, callouts or as a result of an inspection during a routine service visit, or upon request from an authorised representative III. Installations as requested by quotation for specific package of work (for an example see appendix D) IV. Provision of Alarm monitoring via Alarm Receiving Centre (ARC), The Contractor shall minimise the need for call-outs by inspecting the systems during routine service visits with the view to affecting any minor repairs, replacements or maintenance during these visits following agreement in writing from the Authorised Officer. The Contractor shall provide regular scheduled inspections, servicing and testing of Intruder Alarm Equipment including the submission of associated service reports. The Contractor shall provide the provision of maintenance / repair work, in response to breakdowns, callouts or as a result of an inspection during a routine service visit, or upon request from an authorised representative. The Contractor shall provide quotations for specific packages of work of new alarm installations and equipment when requested to do so by the Authorised Officer. The Contractor shall provide Alarm monitoring via an Alarm Receiving Centre (ARC) for all sites currently monitored.

Full notice text

CONTRACT AWARD NOTICE – NATIONAL

SERVICES

1 Authority Details

1.1

Authority Name and Address


Police & Crime Commissioner for South Wales

Police Headquarters, Cowbridge Road,

Bridgend

CF31 3SU

UK

Matthew Green

+44 1656655555

matthew.green@south-wales.police.uk

https://www.south-wales.police.uk

2 Contract Details

2.1

Title

Annual Servicing, Maintenance and Emergency Callout/Repair of Intruder Alarm Equipment

2.2

Description of the contract

The Police and Crime Commissioner for South Wales requires a Contractor to service and maintain Intruder Alarm Equipment throughout the force area. The service shall include Emergency Call Outs and the repair and planned installation of new systems.

Scope of Works

The Contractor shall be required to undertake the following general activities; these include but are not limited to:

I. Regular scheduled inspection, servicing and testing of Intruder Alarm Equipment with the submission of associated service reports

II. Maintenance / repair work, in response to breakdowns, callouts or as a result of an inspection during a routine service visit, or upon request from an authorised representative

III. Installations as requested by quotation for specific package of work (for an example see appendix D)

IV. Provision of Alarm monitoring via Alarm Receiving Centre (ARC),

The Contractor shall minimise the need for call-outs by inspecting the systems during routine service visits with the view to affecting any minor repairs, replacements or maintenance during these visits following agreement in writing from the Authorised Officer.

The Contractor shall provide regular scheduled inspections, servicing and testing of Intruder Alarm Equipment including the submission of associated service reports.

The Contractor shall provide the provision of maintenance / repair work, in response to breakdowns, callouts or as a result of an inspection during a routine service visit, or upon request from an authorised representative.

The Contractor shall provide quotations for specific packages of work of new alarm installations and equipment when requested to do so by the Authorised Officer.

The Contractor shall provide Alarm monitoring via an Alarm Receiving Centre (ARC) for all sites currently monitored.

2.3

Notice Coding and Classification

31625000 Burglar and fire alarms
31625300 Burglar-alarm systems
35121700 Alarm systems
45312000 Alarm system and antenna installation work
45312200 Burglar-alarm system installation work
79711000 Alarm-monitoring services
1015 Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)
1017 Bridgend and Neath Port Talbot
1018 Swansea
1022 Cardiff and Vale of Glamorgan

2.4

Estimated Total Value

3 Procedure

3.1

Type of Procedure

Single stage

4 Award of Contract

4.1

Successful Bidders

4.1.1

Name and Address of successful supplier, contractor or service provider





I D S Security Systems Limited

Unit 16E Moy Road Industrial Estate, Taffs Well,

Cardiff

CF157QR

UK




https://www.ids-securityltd.co.uk

5 Other Information

5.1

Reference number attributed to the notice by the contracting authority

N/a

5.2

Date of Contract Award

 06-07-2026

5.3

Number of tenders received

11

5.4

Other Information

(WA Ref:168143)

5.5

Additional Documentation

N/a

5.6

Publication date of this notice:

 21-07-2026

Coding

Commodity categories

ID Title Parent category
45312000 Alarm system and antenna installation work Electrical installation work
35121700 Alarm systems Security equipment
79711000 Alarm-monitoring services Security services
31625000 Burglar and fire alarms Sound or visual signalling apparatus
45312200 Burglar-alarm system installation work Alarm system and antenna installation work
31625300 Burglar-alarm systems Burglar and fire alarms

Delivery locations

ID Description
1017 Bridgend and Neath Port Talbot
1022 Cardiff and Vale of Glamorgan
1015 Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)
1018 Swansea

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

Document family

Notice details
Publication date:
03 February 2025
Deadline date:
10 March 2025 00:00
Notice type:
Contract Notice
Authority name:
Police & Crime Commissioner for South Wales
Publication date:
21 July 2026
Notice type:
Contract Award Notice
Authority name:
Police & Crime Commissioner for South Wales

About the buyer

Main contact:
matthew.green@south-wales.police.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.