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UK4

Provision of A Homelessness Prevention and Financial Advice Service

  • First published: 18 June 2026
  • Last modified: 18 June 2026
  • Version: 1
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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-0681a3
Published by:
Bridgend County Borough Council
Authority ID:
AA0417
Publication date:
18 June 2026
Deadline date:
20 July 2026
Notice type:
UK4
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

This advert sets out the requirements Bridgend County Borough Council (the Council) has for a Homelessness Prevention and Financial Advice services. Whilst delivered under one contract, the service will be distinctly split between the following two elements of service delivery: Homelessness Prevention Service & Financial Advice Service

The Provider will work collaboratively alongside the Council’s Housing Solutions team to support, advise and advocate for people who are homeless or threatened with homelessness or otherwise have a housing need. The service will support its service users to tackle issues, such as:

• Homelessness legislation, including duties in line with the Housing (Wales) Act 2014 and right to review

• Notice seeking possession

• Possession proceedings (including potential defences / counter claim)

• Unlawful eviction

• Adhering to Reasonable Steps as set out in Personal Housing Plans

• Income and expenditure

• Debt advice

• Housing Benefit

The service will be embedded within the Council’s Housing Solutions team and will support and create capacity within the Council’s Housing Solutions and Customer Services teams, who will be the primary referrers.

This contract period will be for 3 years, commencing on 1st November 2026 with the option to extend for up to 24 months.

The service will assist with the vision of the Housing Support Grant that promotes “A Wales where nobody is homeless and everyone has a safe home where they can flourish and live a fulfilled, active and independent life”.

Services will also support the prevention and wellbeing agenda of the Housing (Wales) Act 2014, Social Services and Wellbeing (Wales) Act 2014 and the Well-being of Future Generations (Wales) Act 2015.

Full notice text

Scope

Procurement reference

B474/26

Procurement description

This advert sets out the requirements Bridgend County Borough Council (the Council) has for a Homelessness Prevention and Financial Advice services. Whilst delivered under one contract, the service will be distinctly split between the following two elements of service delivery: Homelessness Prevention Service & Financial Advice Service

The Provider will work collaboratively alongside the Council’s Housing Solutions team to support, advise and advocate for people who are homeless or threatened with homelessness or otherwise have a housing need. The service will support its service users to tackle issues, such as:

• Homelessness legislation, including duties in line with the Housing (Wales) Act 2014 and right to review

• Notice seeking possession

• Possession proceedings (including potential defences / counter claim)

• Unlawful eviction

• Adhering to Reasonable Steps as set out in Personal Housing Plans

• Income and expenditure

• Debt advice

• Housing Benefit

The service will be embedded within the Council’s Housing Solutions team and will support and create capacity within the Council’s Housing Solutions and Customer Services teams, who will be the primary referrers.

This contract period will be for 3 years, commencing on 1st November 2026 with the option to extend for up to 24 months.

The service will assist with the vision of the Housing Support Grant that promotes “A Wales where nobody is homeless and everyone has a safe home where they can flourish and live a fulfilled, active and independent life”.

Services will also support the prevention and wellbeing agenda of the Housing (Wales) Act 2014, Social Services and Wellbeing (Wales) Act 2014 and the Well-being of Future Generations (Wales) Act 2015.

Main category

Services

Delivery regions

  • UKL17 - Bridgend and Neath Port Talbot

Total value (estimated, excluding VAT)

500000.00 GBP to 500000.00GBP

Contract dates (estimated)

01 November 2026, 00:00AM to 31 October 2029, 23:59PM

Extension end date (if all the extensions are used): 31 October 2031

Contracting authority

Bridgend County Borough Council

Identification register:

  • GB-PPON

Address 1: Bridgend County Borough Council

Town/City: Bridgend

Postcode: CF31 4WB

Country: United Kingdom

Public Procurement Organisation Number: PPQG-8216-YQLW

Contact name: Helen Watkins

Email: helen.watkins@bridgend.gov.uk

Telephone: +44 1656643643

Organisation type: Public authority - sub-central government

Devolved regulations that apply: Wales

Procedure

Procedure type

Below threshold - open competition

Is this procurement under a special regime?

Light touch

Is the total value above threshold?

Below threshold

Lots

Divided into 1 lots

Lot number: 1

CPV classifications

  • 85300000 - Social work and related services

Delivery regions

  • UKL17 - Bridgend and Neath Port Talbot

Lot value (estimated)

500000.00 GBP Excluding VAT

599999.94 GBP Including VAT

Sustainability

Small and medium-sized enterprises (SME)

Voluntary, community and social enterprises (VCSE)

Contract start date (estimated)

01 November 2026, 00:00AM

Contract end date (estimated)

31 October 2029, 23:59PM

Extension end date (estimated)

31 October 2031, 23:59PM

Can the contract be extended?

Yes

Description of extensions

Subject to funding, and approval of both parties, the contract has an Option to Extend for a Further Period of Up to 24 Months

Participation

Conditions of participation

Bidders must have suitable experience and successfully delivered a similar service. This service must have provided financial advice and housing support to households threatened with, or experiencing, imminent homelessness (or an equivalent housing crisis or relevant support service).

Bidders must hold the appropriate legal authorisation to deliver regulated financial and debt advice in the UK, specifically a current and valid registration with the Financial Conduct Authority (FCA).

Award criteria

Type: cost

Name

Commercial

Description

Weighted 100 Points (10%)

Weighting: 10.00

Weighting type: percentageExact

Type: quality

Name

Quality

Description

Weighted on evaluation as 90% of the overall contract broken down in to :

Method Statement Questions 500 points (50%)

Interview 400 Points (40%)

Weighting: 90.00

Weighting type: percentageExact

Submission

Tender submission deadline

20 July 2026, 12:00PM

Enquiry deadline

13 July 2026, 17:00PM

Submission address and any special instructions

This tender opportunity is published via etenderwales via the link below.https://etenderwales.ukp.app.jaggaer.com/web/login.shtmlitt_125291 - B474 - Provision of A Homelessness Prevention and Financial Advice Service

May tenders be submitted electronically?

Yes

Documents

ID

L-1

Document type

Bidding documents

Description

Bidders must register with eTenderWales to access the tender pack. This opportunity is published under the reference below, and all bids must be submitted through the eTenderWales portal via this link:

itt_125291 - B474 - Provision of A Homelessness Prevention and Financial Advice Service

ID

L-2

Document type

Technical specifications

Description

Full detailed specifications, including the complete service specification document, evaluation methodology, and contract terms, are available within the eTenderWales portal under reference itt_125291.

Bidders must register with eTenderWales to access the tender pack. This opportunity is published under the reference below, and all bids must be submitted through the eTenderWales portal via this link:itt_125291 - B474 - Provision of A Homelessness Prevention and Financial Advice Service

Coding

Commodity categories

ID Title Parent category
85300000 Social work and related services Health and social work services

Delivery locations

ID Description
1017 Bridgend and Neath Port Talbot

Document family

Notice details
Publication date:
14 April 2026
Deadline date:
15 May 2026 23:59
Notice type:
UK2
Version:
1
Authority name:
Bridgend County Borough Council
Publication date:
18 June 2026
Deadline date:
20 July 2026 12:00
Notice type:
UK4
Version:
1
Authority name:
Bridgend County Borough Council

About the buyer

Main contact:
n/a
Admin contact:
n/a
Technical contact:
n/a
Other contact:
n/a

Further information

Date Details

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.