Skip to main content

We've saved some files called cookies on your device. These cookies are:

  • essential for the site to work
  • to help improve our website by collecting and reporting information on how you use it

We would also like to save some cookies to help tailor communications.

BETA
You're viewing an updated version of this service - your feedback will help us to improve it.

Contract Notice

Service Performance Review

  • First published: 29 March 2018
  • Last modified: 29 March 2018
  • Version: N/A
  • This file may not be fully accessible.

  •  

Information icon
You are viewing an expired notice.

Contents

Summary

OCID:
ocds-kuma6s-080042
Published by:
Tai Hedyn Limited
Authority ID:
AA0869
Publication date:
29 March 2018
Deadline date:
20 April 2018
Notice type:
Contract Notice
Has documents:
Yes
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Newport City Homes requirement under this Contract is for a Service Review Programme to start to embed a culture of performance across the business to ensure we continually question if we are working in the most effective and efficient way. The housing sector is on a trajectory of change and so is NCH. Recognising and understanding changing customer demand, the advances in technology, changes in our funding or income streams and possible new regulations coming into force are the key themes which prompted the CEO to instigate a business transformation programme (BTP) with the purpose of ensuring the business is fit for purpose and enabled to deliver on its 2020 Vision

Full notice text

CONTRACT NOTICE – NATIONAL

SERVICES

1 Authority Details

1.1

Authority Name and Address


Newport City Homes

Procurement, Nexus House, Mission Court, Lower Dock Street,

Newport

NP20 2DW

UK

Deborah White

+44 1633381111


www.newportcityhomes.com
www.sell2wales.gov.wales
www.sell2wales.gov.wales

1.2

Address from which documentation may be obtained


Newport City Homes

Nexus House, Mission Court, Lower Dock Street,

Newport

NP20 2DW

UK

Deborah White

+44 1633381111


www.newportcityhomes.com

1.3

Completed documents must be returned to:


Newport City Homes

Procurement, Nexus House, Mission Court, Lower Dock Street,

Newport

NP20 2DW

UK

Deborah White

+44 1633381111


www.newportcityhomes.com

2 Contract Details

2.1

Title

Service Performance Review

2.2

Description of the goods or services required

Newport City Homes requirement under this Contract is for a Service Review Programme to start to embed a culture of performance across the business to ensure we continually question if we are working in the most effective and efficient way.

The housing sector is on a trajectory of change and so is NCH. Recognising and understanding changing customer demand, the advances in technology, changes in our funding or income streams and possible new regulations coming into force are the key themes which prompted the CEO to instigate a business transformation programme (BTP) with the purpose of ensuring the business is fit for purpose and enabled to deliver on its 2020 Vision

NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at http://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=80042.

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at http://www.sell2wales.gov.wales/sitehelp/help_guides.aspx.

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

2.3

Notice Coding and Classification

79313000 Performance review services
1021 Monmouthshire and Newport

2.4

Total quantity or scope of tender

3 Conditions for Participation

3.1

Minimum standards and qualification required

As in the ITT

4 Administrative Information

4.1

Type of Procedure

Single stage

4.2

Reference number attributed to the notice by the contracting authority

N/a

4.3

Time Limits

Time-limit for receipt of completed tenders
    20-04-2018  Time  12:00

Estimated award date
 21-05-2018

4.5

Language or languages in which tenders or requests to participate can be drawn up

EN 

4.6

Tender Submission Postbox

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at http://www.sell2wales.gov.wales/sitehelp/help_guides.aspx

5 Other Information

5.1

Additional Information

(WA Ref:80042)

Under the terms of this contract the successful supplier(s) will be required to deliver Community Benefits in support of the authority’s economic and social objectives. Accordingly, contract performance conditions may relate in particular to social and environmental considerations. The Community Benefits included in this contract are:

As in the ITT

5.2

Additional Documentation

Service Performance Review ITT
Appendix A - Part of our DNA - final
Appendix B Service review programme Scope of Works
Professional Consultancy Agreement

5.3

Publication date of this notice

 29-03-2018

Coding

Commodity categories

ID Title Parent category
79313000 Performance review services Market research services

Delivery locations

ID Description
1021 Monmouthshire and Newport

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

Document family

Notice details
Publication date:
29 March 2018
Deadline date:
20 April 2018 00:00
Notice type:
Contract Notice
Authority name:
Tai Hedyn Limited
Publication date:
11 June 2018
Notice type:
Contract Award Notice
Authority name:
Tai Hedyn Limited

About the buyer

Main contact:
N/a
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

Postbox

The awarding buyer has indicated that it will accept electronic responses to this notice via the Tender Submission Postbox facility.

Submit your tender response electronically in a secure environment.

To create an electronic response please click the "Add to my interest list" button at the top of the page.

For more information on the Postbox Facility please refer to the user guide:

Q&A

Ask the buyer any questions you may have relating to this notice. To ask the buyer a question or questions please click the "View Questions and Answers" button.

Additional documents

The following additional documents have been attached to this notice. To obtain these documents please select the individual file names below.

Current documents

docx
docx364.88 KB
This file may not be accessible.
doc
doc97.50 KB
This file may not be accessible.
docx
docx76.38 KB
This file may not be accessible.
pdf
pdf135.71 KB
This file may not be accessible.

Replaced documents

There are no previous versions of these documents.


0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.