Modification notice
Modification of a contract/concession during its term
Section I: Contracting
entity
I.1) Name and addresses
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
2nd Floor, Woodland House, Maes-Y-Coed Road
Cardiff
CF14 4HH
UK
Contact person: Marisa Riley
Telephone: +44 2921501085
E-mail: marisa.riley2@wales.nhs.uk
NUTS: UK
Internet address(es)
Main address: http://nwssp.nhs.wales/ourservices/procurement-services/
Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
SERVICE USER AND CARER INVOLVEMENT SERVICE
Reference number: CAV-MSPP-(25-26) 261
II.1.2) Main CPV code
85121270
II.1.3) Type of contract
Services
II.2) Description
II.2.2) Additional CPV code(s)
85121270
II.2.3) Place of performance
NUTS code:
UKL22
II.2.4) Description of the procurement
The Service User and Carer Representation Service is a specialist third sector‑led model designed to strengthen the voice and influence of people with lived experience of mental health issues, and their carers, across Cardiff and the Vale of Glamorgan. The service provides structured opportunities for meaningful involvement in the planning and review of mental health services, alongside training, capacity building, information sharing and signposting. Operating within a context of rising demand and strong national expectations around co‑production, the service plays an essential role in supporting recovery‑focused, person‑centred care.
The recommissioned service will also incorporate a Reward and Recognition element, which acknowledges and values the contribution of people with lived experience. This component provides appropriate recognition for activities that require preparation, time and commitment, draw on lived experience and expertise, involve contributing as part of a team to Mental Health Clinical Board (MHCB)‑specific tasks and activities on an ongoing basis, and are pre‑agreed with MHCB and Caniad, the current MHCB Service User and Carer Engagement partner.
Delivery is typically undertaken by experienced local third sector organisations with a strong community presence, though challenges such as workforce capacity and financial sustainability remain. Providers must demonstrate robust governance, accessibility, Welsh language compliance and high‑quality engagement practice. Overall, this is a specialised and essential service area with growing demand and clear alignment to local and national mental health policy.
This notice is an intention to award a contract under the Most Suitable Provider Process.
This is an existing service with an existing provider.
The contract is for a period of 3 years, with the option to extend for 2 further years in 12‑month intervals at the Health Board’s discretion, commencing 1st April 2026 to 31st March 2029 (31st March 2031).
II.2.7) Duration of the contract, framework agreement, dynamic purchasing system or concession
Duration in months: 36
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2026/S 000-024686
Section V: Award of contract/concession
Contract No: CAV-MSPP-(25-26) 261
Title: SERVICE USER AND CARER INVOLVEMENT SERVICE
V.2 Award of contract/concession
V.2.1) Date of conclusion of the contract/concession
30/03/2026
V.2.2) Information about tenders
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor/concessionaire
Adferiad Recovery
36 Princes Drive
Colwyn Bay
LL298LA
UK
Telephone: +44 1792816600
E-mail: jack.martin@adferiad.org
NUTS: UKL13
The contractor/concessionaire is an SME:
No
V.2.4) Information on value of the contract/lot/concession (excluding VAT)
Total value of the contract/lot:
/concession: 170 845.50
GBP
Section VI: Complementary information
VI.3) Additional information
This is a Provider Selection Regime Wales (PSR Wales) confirmation of contract award notice. The awarding of this contract is subject to the Health Services (Provider Selection Regime) (Wales) Regulations 2025. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015/Procurement Act 2023 do not apply to this award. The publication of this notice marks the award to a provider under the Most Suitable Provider Process, this notice serves as an award of contract under the PSR Wales.
The contract was awarded on 30th March 2026. The service is scheduled to run from 1st April 2026 to 31st March 2029, with the option to extend annually, at the Health Board’s discretion, up to 31st March 2031
The award decision makers for this process are members of the Mental Health Clinical Board within Cardiff and Vale University Health Board.
No providers were excluded from the procurement process;
There were no declared conflicts or potential conflicts of interest of individuals making the decision.
Information that has not been published and is withheld under regulation 23(1) due to commercial sensitivity
(WA Ref:163135)
VI.4) Procedures for review
VI.4.1) Review body
High Court
Royal Courts of Justice, The Strand
London
WC2A 2LL
UK
Telephone: +44 2079477501
VI.5) Date of dispatch of this notice
31/03/2026
Section VII: Modifications to the contract/concession
VII.1) Description of the procurement after the modifications
VII.1.1) Main CPV code
85121270
VII.1.2) Additional CPV code(s)
VII.1.3) Place of performance
NUTS code:
UKL22
VII.1.4) Description of the procurement
Most Suitable Provider Process confirmation of contract award notice, for the avoidance of doubt, this notice does not represent a modification of contract.
VII.1.5) Duration of the contract, framework agreement, dynamic purchasing system or concession
Duration in months: 36
VII.1.6) Information on value of the contract/lot/concession (excluding VAT)
Total value of the procurement: 170 845.50 GBP
The contract/concession has been awarded to a group of economic operators:
No
VII.1.7) Name and address of the contractor/concessionaire
Adferiad Recovery
36 Princes Drive
Colwyn Bay
LL298LA
UK
Telephone: +44 1792816600
E-mail: jack.martin@adferiad.org
NUTS: UKL13
The contractor/concessionaire is an SME:
No
VII.2) Information about modifications
VII.2.1) Description of the modifications
Most Suitable Provider Process confirmation of contract award notice, for the avoidance of doubt, this notice does not represent a modification of contract.
VII.2.2) Reasons for modification
Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee
Description of the circumstances which rendered the modification necessary and explanation of the unforeseen nature of these circumstances:
Most Suitable Provider Process confirmation of contract award notice, for the avoidance of doubt, this notice does not represent a modification of contract.
VII.2.3) Increase in price
Updated total contract value before the modifications (taking into account possible earlier contract modifications and price adaptions and, in the case of Directive 2014/23/EU, average inflation in the Member State concerned)
Value excluding VAT: 170 845.50 Currency: GBP
Total contract value after the modifications
Value excluding VAT: 170 845.50 Currency: GBP