Scope
Procurement reference
57387
Procurement description
Natural Resources Wales (NRW) is establishing a multi-supplier open framework to provide a comprehensive range of digital, data and technology (DDaT) services supporting organisational transformation, innovation and operational delivery.
The framework will be procured using the Competitive Flexible Procedure in accordance with the Procurement Act 2023.
Services will include, but are not limited to:
- Digital Service Design
- Data Analytics and AI Services
- Platforms, Integration and Development
- Cloud, DevOps and Infrastructure Services
- Technical Consultancy, Support and Capability Uplift
- Agile Delivery and Coaching
The framework will have an estimated total value of £72 million (inc VAT) over a maximum duration of eight years, with up to five suppliers appointed per framework term.
Total value (estimated, excluding VAT)
60000000 GBP to 60000000GBP
Contract dates (estimated)
01 June 2026, 00:00AM to 31 May 2029, 23:59PM
Is a framework being established?
Yes
Is this an open framework scheme?
Yes
Contracting authority
Natural Resources Wales
Identification register:
Address 1: Welsh Government Offices Cathays Park
Town/City: Cardiff
Postcode: CF10 3NQ
Country: United Kingdom
Website: http://naturalresourceswales.gov.uk
Public Procurement Organisation Number: PBBR-3628-MPRN
Contact name: Amy Hogan
Email: Amy.Hogan@naturalresourceswales.gov.uk
Organisation type: Public authority - central government
Devolved regulations that apply: Wales
Procedure
Procedure type
Competitive flexible procedure
Is the total value above threshold?
Above threshold
Framework
Further information about fees
A 5 percent contribution, linked to the value of call-off contracts, will apply for the purposes of establishing an Innovation Fund as further set out in the procurement documents.
Percentage fee charged to suppliers
5.00%
Open framework scheme end date (estimated)
31 May 2034, 23:59PM
Maximum number of suppliers
5
Award method when using the framework
With and without reopening competition
Framework operation description
The framework will operate with up to five suppliers appointed to deliver digital, data and technology services for up to eight years.
Contracts will be awarded either by award without further competition, where requirements, scope and value can be clearly identified and an award without competition criteria applied to the suppliers' tender for the framework agreement or through a competitive selection process.
Each supplier will provide a rate card setting maximum daily rates for key roles. Call-off prices will be determined through competition or agreed discounts to achieve value for money.
Competitive selection process will be evaluated on the Most Advantageous Tender basis, considering quality, price, approach and sustainability.
The framework will be reopened once during its term, approximately six months before the end of year 3, with the refreshed framework commencing at the start of year 4, to maintain compeition and market alignment. Existing suppliers will be required to reapply if they wish to continue.
Lots
Divided into 1 lots
Lot number: 1
CPV classifications
- 72000000 - IT services: consulting, software development, Internet and support
- 79400000 - Business and management consultancy and related services
- 80533100 - Computer training services
Lot value (estimated)
60000000 GBP Excluding VAT
72000000 GBP Including VAT
Criteria used to select suppliers to tender for this lot
true
Sustainability
Small and medium-sized enterprises (SME)
Contract start date (estimated)
01 June 2026, 00:00AM
Contract end date (estimated)
31 May 2029, 23:59PM
Participation
Conditions of participation
Suppliers must confirm their legal entity status and eligibility to contract in the United Kingdom.
Suppliers must also meet the Carbon Reduction Plan requirements specified in Part 4 of the WPSQ. Suppliers who do not meet this requirement will be excluded.
Financial standing will be assessed using the WPSQ in accordance with the principles of proportionality under the Procurement Act 2023. This assessment will include review of audited accounts (or equivalent evidence), financial ratios, turnover thresholds, and an independent credit check to confirm that suppliers have sufficient financial capacity and stability to deliver the framework requirements. Suppliers who do not meet the mandatory financial criteria or thresholds will be excluded unless they provide a suitable guarantor who meets the relevant requirements.
Conditions of participation
Suppliers must demonstrate relevant technical and professional capability to deliver digital, data and technology services.
Assessment will be undertaken through the WPSQ, including four scored technical questions covering:
- Relevant Experience
- Technical and Professional Ability
- Capacity and Resources
- Sustainability and Innovation
Each question includes a minimum threshold. Only suppliers meeting all thresholds will be considered. The 7 highest-scoring suppliers will be shortlisted and invited to tender.
Conditions of participation
Suppliers will be assessed using the Wales Procurement Specific Questionnaire (WPSQ).
Stage 1 includes mandatory pass / fail checks (legal, financial, exclusion, and carbon reduction commitments) and four scored technical questions covering relevant experience, technical and professional ability, capacity and resources, and sustainability and innovation.
Suppliers will be ranked on their total weighted score, and up to seven highest scoring suppliers will be invited to tender.
Award criteria
Type: quality
Name
Quality
Weighting: 40.00
Weighting type: percentageExact
Type: cost
Name
Cost
Weighting: 50.00
Weighting type: percentageExact
Type: quality
Name
Social Value
Weighting: 10.00
Weighting type: percentageExact
Contract terms and risks
Payment terms
Payment will be made within 30 days of receipt of a valid, undisputed invoice.
Description of risks to contract performance
Risks to contract performance may arise from technological change, updates to digitial or cyber security standards, regulatory or policy changes, market or supplier instability, and shortages in specialist skills. Additional risks include changes to cloud or hosting environments, interoperability challenges, increased data governance requirements, dependency on external partners, operational resilience issues (such as cyber incidents or outages), and the impact of emerging technologies or funding changes. These risks will be managed through established framework governance.
Expression of interest deadline
05 January 2026, 14:00PM
Enquiry deadline
19 December 2025, 14:00PM
Date of award of contract
29 May 2026, 23:59PM
Submission address and any special instructions
All submissions must be made electronically via the eTenderWales portal:https://etenderwales.ukp.app.jaggaer.com/go/10812852019ACB05C8A6Interested suppliers must register on the portal to access the procurement documents and submit responses. No submissions will be accepted by email or post. Suppliers should ensure their registration is active and that they are familiar with the eTenderWales system in advance of the submission deadline. Any clarifications or communications must also be submitted through the secure messaging function within the eTenderWales portal.
Minimum number of suppliers to be invited to tender
5
Maximum number of suppliers to be invited to tender
7
May tenders be submitted electronically?
Yes
Languages that may be used for submission
Expression of interest deadline
05 January 2026, 14:00PM
Enquiry deadline
19 December 2025, 14:00PM
Date of award of contract
29 May 2026, 23:59PM
Submission address and any special instructions
All submissions must be made electronically via the eTenderWales portal:https://etenderwales.ukp.app.jaggaer.com/go/10812852019ACB05C8A6Interested suppliers must register on the portal to access the procurement documents and submit responses. No submissions will be accepted by email or post. Suppliers should ensure their registration is active and that they are familiar with the eTenderWales system in advance of the submission deadline. Any clarifications or communications must also be submitted through the secure messaging function within the eTenderWales portal.
Minimum number of suppliers to be invited to tender
5
Maximum number of suppliers to be invited to tender
7
May tenders be submitted electronically?
Yes
Languages that may be used for submission
Document type
Bidding documents
Description
Invitation to Participate (ITP), Wales Procurement Specific Questionnaire (WPSQ) and Draft Framework Terms
Document type
Bidding documents
Document type
Procurement documents are available via the eTenderWales portal.
Suppliers must be registered on the portal and must express an interest in the project in order to view the full suite of documents and to receive any updates or clarifications issued during the procurement.
To participate:
1) Register or log in to the eTenderWales portal: https://etenderwales.ukp.app.jaggaer.com/web/login.shtml
2) Once logged in, select 'Express Interest' in this opportunity using the following link: https://etenderwales.ukp.app.jaggaer.com/go/10812852019ACB05C8A6
Following evaluation of Stage 1 submissions, shortlisted suppliers will receive the Invitation to Tender (ITT) and any associated documents via the same platform.
Document type
Conflict of interest
Description
Not published