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Cymraeg

UK6

Customer Relationship Management (CRM) and a Marketing Automation platform

  • First published: 11 November 2026
  • Last modified: 11 November 2026
  • Version: 1

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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-06688b
Published by:
Prifysgol Bangor / Bangor University
Authority ID:
AA0340
Publication date:
11 November 2026
Deadline date:
-
Notice type:
UK6
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The University requires an enterprise-grade solution that integrates the functionality of Customer Relationship Management (CRM) and a Marketing Automation platform. This solution will transform student recruitment operations by moving from scattered data silos to a centralised, intelligence-led engagement strategy.

Full notice text

Scope

Procurement reference

BU0772025

Procurement description

The University requires an enterprise-grade solution that integrates the functionality of Customer Relationship Management (CRM) and a Marketing Automation platform. This solution will transform student recruitment operations by moving from scattered data silos to a centralised, intelligence-led engagement strategy.

Contracting authority

Prifysgol Bangor / Bangor University

Identification register:

  • GB-PPON

Address 1: Finance Office

Town/City: Bangor

Postcode: LL57 2TR

Country: United Kingdom

Website: http://www.bangor.ac.uk

Public Procurement Organisation Number: PTPM-4795-PZBG

Email: e.wells@bangor.ac.uk

Organisation type: Public authority - sub-central government

Devolved regulations that apply: Wales

Supplier

CREATION TECHNOLOGY SOLUTIONS LIMITED

Identification register:

  • GB-PPON

Address 1: 45 WYNDHAM ROAD

Town/City: LONDON

Postcode: W13 9TE

Country: United Kingdom

Public Procurement Organisation Number: PGPG-6254-GLMH

Email: mark.fountaine@creation.technology

Type:

  • SME

Procedure

Procedure type

Competitive flexible procedure

Contract

Customer Relationship Management (CRM) and a Marketing Automation platform

ID: 1

Status: Pending

Related lots

1

Date the contract will be signed (estimated)

15 December 2026, 23:59PM

Can this contract be extended?: Yes

Value

3618000.00 GBP Excluding VAT

4341600.00 GBP Including VAT

Main category

Services

CPV classifications

  • 72212445 - Customer Relation Management software development services

Delivery regions

  • UKL12 - Gwynedd

Is the total value above threshold?

Above threshold

Contract dates (estimated)

01 January 2027, 00:00AM to 31 December 2031, 23:59PM

Extension end date (if all the extensions are used): 31 December 2033

Suppliers

  • GB-PPON-PGPG-6254-GLMH

Coding

Commodity categories

ID Title Parent category
72212445 Customer Relation Management software development services Programming services of application software

Delivery locations

ID Description
100 UK - All

Document family

Notice details
Publication date:
12 March 2026
Deadline date:
17 April 2026 12:00
Notice type:
UK4
Version:
1
Authority name:
Prifysgol Bangor / Bangor University
Publication date:
11 November 2026
Deadline date:
Notice type:
UK6
Version:
1
Authority name:
Prifysgol Bangor / Bangor University

About the buyer

Main contact:
n/a
Admin contact:
n/a
Technical contact:
n/a
Other contact:
n/a

Further information

Date Details
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