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03 Contract Award Notice - Incomplete Procedure

Assessing local authority social services data maturity in readiness for the National Data Resource (NDR)

  • First published: 13 October 2023
  • Last modified: 13 October 2023
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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-kuma6s-127776
Published by:
Social Care Wales
Authority ID:
AA0289
Publication date:
13 October 2023
Deadline date:
-
Notice type:
03 Contract Award Notice - Incomplete Procedure
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Social Care Wales have worked with Digital Health and Care Wales and the Association of Directors of Social Services in Wales (ADSS Cymru) to agree on the scope and specifications for this tender. We are looking to commission an experienced supplier to deliver: a) a maturity assessment in respect of data readiness for the NDR. The supplier will use a data maturity assessment tool in each of the 22 local authorities in Wales to: - assess overall social care data maturity. - assess local authority readiness for the NDR programme. - make recommendations for improvement for the individual local authority, and for the NDR programme. b) a discovery exercise with local authorities to determine: - the information they would wish to share with partners in health and other social services providers - the health information they see as critical in being able to provide the care and support required by the people of Wales. c) options and recommendations for developing a standardised approach to social care data in Wales, which considers the current and future digital landscape and policy direction of health and care delivery in Wales. The supplier will have significant expertise and experience in the following: a) Expert knowledge of social care with an understanding of delivery of social services by local authorities. b) Experience of undertaking data maturity assessments in a large public sector organisation. c) An understanding of the latest research about data maturity models. d) Expertise in the benefits of organisational data maturity and behaviours that help to achieve it. e) Expertise in data standards and interoperability. f) Expertise in large-scale CRM systems, particularly those that support health and care. g) Experience or knowledge of technical aspects of automated data exchange. h) Methodical and organised and able to work to deadlines. i) Ability to communicate technical matters in an accessible (Plain English) format. j)Expertise in UK data legislation would be helpful. CPV: 73000000, 73000000, 73110000, 73220000, 73200000, 79315000, 85000000.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

Social Care Wales

South Gate House Wood Street

Cardiff

CF10 1EW

UK

Contact person: Lowri Sian Cousins

Telephone: +44 3003033444

E-mail: lowri.cousins@socialcare.wales

NUTS: UKL

Internet address(es)

Main address: http://www.socialcare.wales

Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0289

I.2) Joint procurement

The contract is awarded by a central purchasing body

I.4) Type of the contracting authority

Other: Welsh Government Sponsored Body

I.5) Main activity

Social protection

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Assessing local authority social services data maturity in readiness for the National Data Resource (NDR)

II.1.2) Main CPV code

73000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Social Care Wales have worked with Digital Health and Care Wales and the Association of Directors of Social Services in Wales (ADSS Cymru) to agree on the scope and specifications for this tender. We are looking to commission an experienced supplier to deliver:

a) a maturity assessment in respect of data readiness for the NDR. The supplier will use a data maturity assessment tool in each of the 22 local authorities in Wales to:

- assess overall social care data maturity.

- assess local authority readiness for the NDR programme.

- make recommendations for improvement for the individual local authority, and for the NDR programme.

b) a discovery exercise with local authorities to determine:

- the information they would wish to share with partners in health and other social services providers

- the health information they see as critical in being able to provide the care and support required by the people of Wales.

c) options and recommendations for developing a standardised approach to social care data in Wales, which considers the current and future digital landscape and policy direction of health and care delivery in Wales.

The supplier will have significant expertise and experience in the following:

a) Expert knowledge of social care with an understanding of delivery of social services by local authorities.

b) Experience of undertaking data maturity assessments in a large public sector organisation.

c) An understanding of the latest research about data maturity models.

d) Expertise in the benefits of organisational data maturity and behaviours that help to achieve it.

e) Expertise in data standards and interoperability.

f) Expertise in large-scale CRM systems, particularly those that support health and care.

g) Experience or knowledge of technical aspects of automated data exchange.

h) Methodical and organised and able to work to deadlines.

i) Ability to communicate technical matters in an accessible (Plain English) format.

j)Expertise in UK data legislation would be helpful.

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

73000000

73110000

73220000

73200000

79315000

85000000

II.2.3) Place of performance

NUTS code:

UKL


Main site or place of performance:

TBC

II.2.4) Description of the procurement

We expect suppliers have their plan approved by Social Care Wales and ADSS Cymru before commencing the assessment process. It is expected that eight local authorities would be completed in phase one (to 31 March 2023), with the remaining 14 completed in 2023/24. Further budget may be available in 2022/3 if more local authorities can be part of assessments before 31st March 2023.

Social Care Wales and ADSS Cymru will provide the names and contact details for the first local authorities at the beginning of the contract. Assessments can be conducted concurrently if desired.

It is important that local authorities understand the following before commencement of the assessment:

a) The time requirements that are placed upon them.

b) The personnel that will be required to take part

c) Any prior documentation, information, systems architecture, business processes, roles and responsibilities etc.

We feel it is important that local authorities are also able to use the findings from the assessment of their data capabilities to understand the areas they are performing well in and those that require further work. It is important that the supplier takes a supportive approach that enhances the data journey authorities are each on, this is not an audit, but an assessment to support our improvement in use of social care data in Wales.

Social Care Wales will expect suppliers to present their individual findings back to each of the local authorities using the main report as a template, or by providing a bespoke report for each authority. Each of these reports should be accompanied by areas of progress a list of recommendations and actions applicable to each local authority in order to improve their data maturity.

Aims and objectives

At the end of the contract, it is expected that the supplier will have:

- communicated frequently with the contract manager.

- regularly met stakeholders through virtual (Teams) and/or face to face meetings.

- undertaken a data maturity assessment of each of the 22 local authorities’ social care data.

- provided a report in Welsh and English to each local authority outlining their individual data maturity assessment and presented their findings and recommendations.

- established common challenges amongst local authorities when considering the use of social care data.

- identified vulnerabilities in data maturity that may prevent stakeholders from successfully providing data into the NDR

- collaborated with local authorities to determine a set of basic requirements for data needs and expectations about sharing across organisational boundaries.

- provided a report in Welsh and English outlining their overall assessment of social care data maturity in Wales and presented their findings and recommendations.

- provided a list of national recommendations actions required to ensure readiness for social care data inclusion into the NDR.

- provided a list of actions and recommendations to each local authority following their data maturity assessment.

- provided options for developing a standardised approach to social care data in Wales.

- provided a list of core data items for sharing to/from partners.

- provided formal feedback to stakeholders on their findings and recommendations.

- provided the tools and knowledge so that local authorities are able to undertake their own data maturity assessments in the future.

II.2.5) Award criteria

Quality criterion: Quality / Weighting: 80

Price / Weighting:  20

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Phase 1 – Up to 31 March 2023

Phase 1 will consist of a planning phase. If suppliers were able to commence data maturity assessments, then this can be accommodated in phase one contract.

Phase 2 – Up to 31 March 2024

Phase 2 will consist of maturity assessments on the outstanding local authorities and the delivery of a national report (or those remaining from Phase 1).

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2022/S 000-036512

Section V: Award of contract

Contract No: N/a

A contract/lot is awarded: No

V.1 Information on non-award

The contract/lot is not awarded

Other reasons (discontinuation of procedure)

Section VI: Complementary information

VI.3) Additional information

(WA Ref:135565)

VI.4) Procedures for review

VI.4.1) Review body

High Court

Royal Courts of Justice, The Strand

London

WC2A 2LL

UK

Telephone: +44 2079477501

VI.5) Date of dispatch of this notice

13/10/2023

Coding

Commodity categories

ID Title Parent category
73220000 Development consultancy services Research and development consultancy services
85000000 Health and social work services Other Services
73200000 Research and development consultancy services Research and development services and related consultancy services
73000000 Research and development services and related consultancy services Research and Development
73110000 Research services Research and experimental development services
79315000 Social research services Market research services

Delivery locations

ID Description
1017 Bridgend and Neath Port Talbot
1022 Cardiff and Vale of Glamorgan
1015 Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)
1013 Conwy and Denbighshire
1020 East Wales
1023 Flintshire and Wrexham
1016 Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)
1012 Gwynedd
1011 Isle of Anglesey
1021 Monmouthshire and Newport
1024 Powys
1014 South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)
1018 Swansea
1000 WALES
1010 West Wales and The Valleys

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

Document family

Notice details
Publication date:
23 December 2022
Deadline date:
12 October 2023 00:00
Notice type:
02 Contract Notice
Authority name:
Social Care Wales
Publication date:
13 October 2023
Notice type:
03 Contract Award Notice - Incomplete Procedure
Authority name:
Social Care Wales

About the buyer

Main contact:
lowri.cousins@socialcare.wales
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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