Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
NHS Wales Shared Services Partnership
Procurement Department, Cardiff and Vale University Local Health Board, Woodlands House, 2nd Floor, Mes-Y-Coed Road
Cardiff
CF14 4HH
UK
Telephone: +44 02920746363
E-mail: emma.lane@wales.nhs.uk
NUTS: UKL
Internet address(es)
Main address: http://www.procurement.wales.nhs.uk
Address of the buyer profile: http://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Eye-Care Digitisation for NHS Wales
Reference number: CAV-OJEU-PROJECT40225
II.1.2) Main CPV code
72222300
II.1.3) Type of contract
Services
II.1.4) Short description
The NHS Wales Shared Services Partnership, hosted by Velindre NHS Trust are acting on behalf of Cardiff and Vale University Local Health Board who are sought to establish a contract for Eye-Care Digitisation for NHS Wales.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
1 183 936.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
72222300
II.2.3) Place of performance
NUTS code:
UKL
II.2.4) Description of the procurement
The need for a digital record for eye care is well recognized in the UK and internationally as a requirement for modern ophthalmic care. Hospital based Ophthalmology is second only to radiology in its use of images to manage patient care and it is the second highest volume outpatient service. Eye care digitisation supports NHS Wales’s strategic direction of providing appropriate care closer to home, supporting people to maintain their independence by reducing sight loss and the burden of blindness as well as meeting the quadruple aim. The Welsh Government's Together for Health: Eye Health Care Delivery Plan for Wales 2013-2020 has as one its ten priorities, the digitisation of eye care, both referral and Electronic Patient Record (EPR), as a key enabler for the improved performance and delivery on the planned care pathways for eye care.
The lack of an EPR is impeding achievement of capacity and demand balance for eye care, compromising patient safety and missing opportunities to deliver cost savings by skill mix. Without EPR functionality, the Health Board Eye Care Plans will not be deliverable, and patients will not receive timely, prudent care. A vital part of the Eye Health Care Plan is the digitisation of Eye Services. This is an essential enabler to improving integration, and accessing and sharing information. An EPR is required to allow the hospital clinicians and community optometrists to electronically record and access information relating to patients in order to speed up and improve treatment. A key element of this will be to enable the transfer of treatment from hospital settings (currently unable to meet demand) to community settings where clinically appropriate. This can only be achieved effectively through an electronic system. Paper-based systems impede the service redesign needed to manage the patient safely and efficiently.
Referral from Optometry practices to hospital eye services is essential to connect the whole system and provide the ability for safe, timely referrals between Optometrists in the community and hospital eye services, reducing the need for some patients to be referred at all. The introduction of the EPR will enable the expansion of “shared care”, where the NHS and community optometry practices will share a patient record system, to avoid delay and duplication. Information on the treatment of the patient will be available to all appropriate staff, wrapping care around the patient and avoiding duplication of diagnostic tests. It will provide secure access for Optometry practices into the NHS Wales network, utilising commercial access software. The model developed will allow Optometrists to enter patient data for those receiving “shared care” directly into the EPR as the prime source of data collection, which can then also be viewed by the hospital eye service and vice versa. This digital model also supports the national guidance on Ophthalmic Diagnosis and Treatment Centre (ODTC), providing comprehensive diagnosis and management based on multidisciplinary working. It will also support the development and rollout of regional working to make the whole system more resilient.
NHS Wales are looking to work with a partner with a proven track record of supporting integrated health organisations successfully delivering sustained transformational improvement in this domain, with the demonstrable experience to ensure a first class healthcare solution is delivered. To this end, NHS Wales will be offering a supplier day on the 5th June which has been advertised in the Pior Information Notice (PIN) earlier this month. Should you wish to attend, you will need to email emma.lane@wales.nhs.uk with your attendee contact details.
II.2.5) Award criteria
Quality criterion: Qualitative
/ Weighting: 70
Cost criterion: Commercial
/ Weighting: 30
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2019/S 105-256437
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
15/08/2020
V.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 2
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
ToukanEyes Limited TA ToukanLabs
The Retreat, 406 Roding Lane South
Woodford Green
IG88EY
UK
NUTS: UKI5
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 1 183 936.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
The contract was awarded for five years in January 2020 with an option to extend for two years at the sole discretion of the Health Board. The onset of Covid-19 wave 1 diverted resources to other areas of the organisation and this was the reason why the contract award notice was not published at the time of award.
(WA Ref:135868)
VI.4) Procedures for review
VI.4.1) Review body
NHS Wales Shared Services Partnership
Cardiff
UK
VI.5) Date of dispatch of this notice
26/10/2023