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UK5

Automatic Voter Registration: EMS changes IDOX

  • First published: 05 October 2026
  • Last modified: 05 October 2026
  • Version: 1
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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-078058
Published by:
Llywodraeth Cymru / Welsh Government
Authority ID:
AA0007
Publication date:
05 October 2026
Deadline date:
-
Notice type:
UK5
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The purpose of the contract is the provision of software development, testing, implementation and support services to enhance the Supplier's Electoral Management System used by Welsh local authorities in support of the introduction of Automatic Voter Registration in Wales.

The services include the design, development and deployment of functionality required to implement legislative changes relating to electoral registration and administration, including elector matching capabilities, registration processes, communications functionality and associated system enhancements.

The contract forms part of a wider programme of Electoral Management System changes being implemented across Welsh local authorities through the Electoral Management System providers operating in Wales.

Full notice text

Scope

Procurement reference

C198/2026/2027

Procurement description

The purpose of the contract is the provision of software development, testing, implementation and support services to enhance the Supplier's Electoral Management System used by Welsh local authorities in support of the introduction of Automatic Voter Registration in Wales.

The services include the design, development and deployment of functionality required to implement legislative changes relating to electoral registration and administration, including elector matching capabilities, registration processes, communications functionality and associated system enhancements.

The contract forms part of a wider programme of Electoral Management System changes being implemented across Welsh local authorities through the Electoral Management System providers operating in Wales.

Contracting authority

Llywodraeth Cymru / Welsh Government

Identification register:

  • GB-PPON

Address 1: Gwasanaethau Caffael Corfforaethol / Corporate Procurement Services

Town/City: Cardiff

Postcode: CF10 3NQ

Country: United Kingdom

Website: http://gov.wales

Public Procurement Organisation Number: PQYQ-3841-BHTP

Email: CPSProcurementAdvice@gov.wales

Organisation type: Public authority - central government

Devolved regulations that apply: Wales

Supplier

Idox Software Ltd

Identification register:

  • GB-PPON

Address 1: Unit 5, Woking 8, Forsyth Road

Town/City: Woking

Postcode: GU21 5SB

Country: United Kingdom

Public Procurement Organisation Number: PYXN-6943-DMZG

Email: bidteam@idoxgroup.com

Type:

  • Large

Procedure

Procedure type

Direct award

Description of how these justifications apply

The Authority intends to award a contract directly to the Supplier pursuant to Section 41 and Schedule 5 of the Procurement Act 2023..

The contract relates to the development and implementation of enhancements to the Supplier's existing Electoral Management System used by Welsh local authorities to support the introduction of Automatic Voter Registration in Wales. The required services comprise modifications to the Supplier's proprietary software platform and associated functionality.

The Authority considers that only the Supplier is capable of delivering the required services because it owns and maintains the relevant Electoral Management System and holds the associated intellectual property rights, technical knowledge and access necessary to undertake the required development work. The requirement relates to modifications of an existing supplier-owned system and does not constitute the procurement of a new Electoral Management System.

The Authority further considers that there are no reasonable alternative suppliers capable of providing the required services. Any alternative supplier would be unable to modify or develop the Supplier's Electoral Management System without access to the Supplier's proprietary software, intellectual property rights and technical architecture. The Authority is establishing comparable contractual arrangements with all Electoral Management System providers operating within Wales, with each supplier responsible for implementing changes to its own platform.

Accordingly, the Authority considers that the conditions for a direct award are met under Schedule 5, Paragraph 5(a) and (b) and Paragraph 6(a) and (b) of the Procurement Act 2023, as only the Supplier can provide the required services due to intellectual property rights, exclusive rights and an absence of competition for technical reasons, and no reasonable alternative exists.

Direct award justification

Single suppliers technical reasons

Contract terms and risks

Description of risks to contract performance

Successful delivery of the contract is dependent upon the development, testing and implementation of enhancements within the Supplier's existing Electoral Management System platform. Given the complexity of modifying an established live system, development activities may identify unforeseen technical dependencies, integration requirements, system impacts or operational constraints that were not reasonably apparent during specification development and which may require additional development, testing or implementation activity. Delivery is also dependent upon the timely implementation of legislative requirements and ongoing engagement between Welsh Government, local authorities and the Supplier to ensure that system functionality remains aligned with statutory and operational requirements.

Lots

Divided into 1 lots

Lot number: 1 Status: Complete

Contract

Automatic Voter Registration: EMS changes IDOX

ID: 1

Status: Pending

Related lots

1

Date the contract will be signed (estimated)

16 October 2026, 23:59PM

Can this contract be extended?: Yes

Value

797404.00 GBP Excluding VAT

797404.00 GBP Including VAT

Main category

Services

CPV classifications

  • 72262000 - Software development services
  • 72263000 - Software implementation services

Delivery regions

  • UKL - Wales

Is the total value above threshold?

Above threshold

Contract dates (estimated)

16 October 2026, 00:00AM to 31 December 2027, 23:59PM

Extension end date (if all the extensions are used): 31 May 2028

Suppliers

  • GB-PPON-PYXN-6943-DMZG

Documents

ID

conflictOfInterest

Document type

Conflict of interest

Description

Not published

Coding

Commodity categories

ID Title Parent category
72262000 Software development services Software-related services
72263000 Software implementation services Software-related services

Delivery locations

ID Description
100 UK - All

Document family

Notice details
Publication date:
05 October 2026
Deadline date:
Notice type:
UK5
Version:
1
Authority name:
Llywodraeth Cymru / Welsh Government
Publication date:
05 October 2026
Deadline date:
Notice type:
UK6
Version:
1
Authority name:
Llywodraeth Cymru / Welsh Government
Publication date:
11 November 2026
Deadline date:
Notice type:
UK7
Version:
1
Authority name:
Llywodraeth Cymru / Welsh Government

About the buyer

Main contact:
n/a
Admin contact:
n/a
Technical contact:
n/a
Other contact:
n/a

Further information

Date Details

0800 222 9004

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