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Summary

OCID:: ocds-kuma6s-113975
Published by:: Hywel Dda University Health Board
Authority ID:: AA79805
Publication date:: 13 September 2021
Deadline date:: 27 September 2021
Notice type:: Contract Notice
Has documents:: No
Has SPD:: No
Has Carbon Reduction Plan:: N/A

Abstract

Hywel Dda University Health board has a tender requirement of proposed supply of debt recovery services. Proposed works, work to include: A comprehensive debt collection service for debts that have remained unpaid for a period of 56 days having already been through our internal credit control processes to recover payment. The service will include: Recovery of the debt through the agent’s direct actions. Both in the UK & Overseas. Providing advice on the most cost-effective course of action where the agent is unable to recover the debt - such as court action. Advise on the best and most cost-effective enforcement action for recovery of debts when court action finds in favour of the health board. Ensure that all recovery actions are legitimate and will not give rise to reputational damage of the health board. Handle in excess of 100 new referrals per annum. Provide status reports of all referred debts at least on a monthly basis. Quarterly visits to the HDUHB to review cases & discuss other issues. Provide assistance to HDUHB in completing necessary court documents if required. Provide solicitor representation at Court if necessary. Notify HDUHB of any responses from debtors and liaise with Income Recovery department to obtain agreement to any repayment plans suggested. Provide a monthly statement of any monies received on behalf of HDUHB and remit to HDUHB bank account on a timely basis. Provide advice to the HDUHB in respect of debt recovery, bankruptcy, insolvency and receivership issues. Provide specialist Overseas Patient Debt Recovery advice & Service.

Full notice text

CONTRACT NOTICE – NATIONAL

Notice Type: SERVICES

1 Authority Details

1.1 Authority Name and Address

Official Name: Hywel Dda University Health Board
Postal Address: Procurement Services, Ty Gorwel, Building 14, St David’s Park, Job's Well Road,
Town: Carmarthen	Postal Code: SA31 3BB	Country: UK
For the attention of: Lewis Wells	Telephone: +44 1267229774
E-Mail:	Fax:
Internet Address (URL): Electronic access to information: https://etenderwales.bravosolution.co.uk/home.html Electronic submission of tenders and requests to participate: https://etenderwales.bravosolution.co.uk/home.html

1.2 Address from which documentation may be obtained

As in 1.1

1.3 Completed documents must be returned to:

As in 1.1

2 Contract Details

2.1 Title

HDD-ITT-48115 Supply of Debt Recovery Services

2.2 Description of the goods or services required

Hywel Dda University Health board has a tender requirement of proposed supply of debt recovery services.

Proposed works, work to include:

A comprehensive debt collection service for debts that have remained unpaid for a period of 56 days having already been through our internal credit control processes to recover payment. The service will include:

Recovery of the debt through the agent’s direct actions. Both in the UK & Overseas.

Providing advice on the most cost-effective course of action where the agent is unable to recover the debt - such as court action.

Advise on the best and most cost-effective enforcement action for recovery of debts when court action finds in favour of the health board.

Ensure that all recovery actions are legitimate and will not give rise to reputational damage of the health board.

Handle in excess of 100 new referrals per annum.

Provide status reports of all referred debts at least on a monthly basis.

Quarterly visits to the HDUHB to review cases & discuss other issues.

Provide assistance to HDUHB in completing necessary court documents if required.

Provide solicitor representation at Court if necessary.

Notify HDUHB of any responses from debtors and liaise with Income Recovery department to obtain agreement to any repayment plans suggested.

Provide a monthly statement of any monies received on behalf of HDUHB and remit to HDUHB bank account on a timely basis.

Provide advice to the HDUHB in respect of debt recovery, bankruptcy, insolvency and receivership issues.

Provide specialist Overseas Patient Debt Recovery advice & Service.

NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=113975

2.3 Notice Coding and Classification

a) Commodity Codes

	Code		Description
	66170000		Financial consultancy, financial transaction processing and clearing-house services
	66600000		Treasury services
	79000000		Business services: law, marketing, consulting, recruitment, printing and security
	79100000		Legal services
	79200000		Accounting, auditing and fiscal services
	79400000		Business and management consultancy and related services
	79500000		Office-support services

b) Delivery Location/Area

	Code		Location
	1014		South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)

2.4 Total quantity or scope of tender

3 Years. (Option to award 5 years contract if supplier can fix costs).

3 Conditions for Participation

3.1 Minimum standards and qualification required

4 Administrative Information

4.1 Type of Procedure

Single stage

4.2 Reference number attributed to the notice by the contracting authority

HDD-ITT-48115

4.3 Time Limits

Time-limit for receipt of completed tenders
27-09-2021 Time 12:00

Estimated award date
30-09-2021

4.5 Language or languages in which tenders or requests to participate can be drawn up

EN CY

4.6 Tender Submission Postbox

5 Other Information

5.1 Additional Information

(WA Ref:113975)

The buyer considers that this contract is suitable for consortia bidding.

5.2 Additional Documentation

5.3 Publication date of this notice

13-09-2021

SF 51a

Coding

Commodity categories

ID	Title	Parent category
79200000	Accounting, auditing and fiscal services	Business services: law, marketing, consulting, recruitment, printing and security
79400000	Business and management consultancy and related services	Business services: law, marketing, consulting, recruitment, printing and security
79000000	Business services: law, marketing, consulting, recruitment, printing and security	Other Services
66170000	Financial consultancy, financial transaction processing and clearing-house services	Banking and investment services
79100000	Legal services	Business services: law, marketing, consulting, recruitment, printing and security
79500000	Office-support services	Business services: law, marketing, consulting, recruitment, printing and security
66600000	Treasury services	Financial and insurance services

Delivery locations

ID	Description
1014	South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID	Description
There are no alert restrictions for this notice.

Document family

Notice details
SEP373072: HDD-ITT-48115 Supply of Debt Recovery Services Publication date: 13 September 2021 Deadline date: 27 September 2021 00:00 Notice type: Contract Notice Authority name: Hywel Dda University Health Board
NOV380161: HDD-ITT-48115 Supply of Debt Recovery Services Publication date: 22 November 2021 Notice type: Contract Award Notice Authority name: Hywel Dda University Health Board

About the buyer

Main contact:: N/a
Admin contact:: N/a
Technical contact:: N/a
Other contact:: N/a

Further information

Date	Details
No further information has been uploaded.

HDD-ITT-48115 Supply of Debt Recovery Services

Contents

Summary

Abstract

Full notice text

CONTRACT NOTICE – NATIONAL

1 Authority Details

1.1

Authority Name and Address

1.2

Address from which documentation may be obtained

1.3

Completed documents must be returned to:

2 Contract Details

2.1

Title

2.2

Description of the goods or services required

2.3

Notice Coding and Classification

2.4

Total quantity or scope of tender

3 Conditions for Participation

3.1

Minimum standards and qualification required

4 Administrative Information

4.1

Type of Procedure

4.2

Reference number attributed to the notice by the contracting authority

4.3

Time Limits

4.5

Language or languages in which tenders or requests to participate can be drawn up

4.6

Tender Submission Postbox

5 Other Information

5.1

Additional Information

5.2

Additional Documentation

5.3

Publication date of this notice