Total quantity or scope of tender
The consultant will be required to project manage the review and to carry out stakeholder engagement activities. Whilst the consultant will manage and oversee the project as a whole; outputs, options and stakeholder identification will be a collaboration between an internal project board and the appointed consultant.
The My Day My Life buildings were temporarily closed with the onset of Covid and have remained so. The service has since been delivered in a solely individual and community-based way. This review will identify any unintended consequences, positive or negative, of this change. These consequences will be considered when developing the recommendations for the service going forward.
This review will look to answer the following key questions:
o How should My Day, My Life continue to develop post pandemic?
o Can the individual, bespoke community-based approach be sustained without the use of My Day, My Life buildings?
o What opportunities exist for community based/run hubs which My Day, My Life could utilise?
o What best practice exists in other local authorities? Include benchmarking information and examples of good/best practice from other Councils’ provision.
o What do the people who use My Day, My Life and their families want/need in the future?
o What are the equality, diversity and inclusion needs of both the people currently using the service and potential future users? These need to be fully taken in to account.
o What do the people who may use My Day, My Life in the future want/need? Including (but not exclusively) young people in transition (14+) who will have aspirations for the future that should be considered in future service design.
o What is the optimum number of support hours we should be planning for, i.e. what is the likely longer-term demand?
o What staffing model do we need to deliver this? How does this dovetail with ISS which is already offering the MDML flexible approach?
This review will require significant stakeholder management and engagement expertise, with an awareness of multiple engagement approaches including creative and innovative ways to engage with people without formal communication methods or with complex needs.
The final project plan would be finalised with the consultant following successful tender, however consultant activities should include, as a minimum:
• Working in partnership with the internal project board to identify and map out all key internal stakeholders.
• In depth stakeholder engagement including (but not limited to) people who currently use the service, people who may use the service in the future (including young people 14+ who will transition to adult services), families and carers, existing staff team and other key internal and external stakeholders.
• Detailed review of local community-based opportunities and services, to identify further options for linking and supporting people in their local communities.
• Project management of the review process including, organising, and leading at least monthly (more regularly at key times) project management and update meetings
• Working closely with people, families and the internal project board in a collaborative and co-productive way to ensure success of the review and the production of a co-produced set of recommendations for the service’s future development.
• A detailed draft report on findings of the review including options for the future of the service.
• Presentation of draft report to internal project board, My Day, My Life Staff, current and future users of the service and their families for final comment.
• Finalise detailed report incorporating any final comments from stakeholders.
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