Lots
Divided into 4 lots
Media Monitoring
Lot number: 1
Description
The software is required to monitor keywords on local, national and UK-wide media. This will include print, digital and broadcast media. The system must be able to monitor Welsh language media, and be able to collate coverage.
CPV classifications
- 48600000 - Database and operating software package
- 72268000 - Software supply services
- 48500000 - Communication and multimedia software package
Delivery regions
- UKL22 - Cardiff and Vale of Glamorgan
Lot value (estimated)
20833.33 GBP Excluding VAT
25000.00 GBP Including VAT
Sustainability
Small and medium-sized enterprises (SME)
Voluntary, community and social enterprises (VCSE)
Contract start date (estimated)
01 February 2027, 00:00AM
Contract end date (estimated)
31 January 2031, 23:59PM
Does the lot include options?
Yes
Description of options
The Commission may purchase more user licences, credits or other consumables based on unforeseen demand and needs.
Award criteria
Type: cost
Name
Cost
Weighting: 40.00
Weighting type: percentageExact
Type: quality
Name
Details of the Proposed Solution
Weighting: 19.00
Weighting type: percentageExact
Type: quality
Name
Proposed Solution Demo
Weighting: 19.00
Weighting type: percentageExact
Type: quality
Name
Training & Support Offering
Weighting: 9.00
Weighting type: percentageExact
Type: quality
Name
Social Value
Weighting: 9.00
Weighting type: percentageExact
Type: quality
Name
Data Governance & AI Questionnaire
Weighting: 4.00
Weighting type: percentageExact
Press Office Management
Lot number: 2
Description
The Senedd's News Team requires a press office management system to support media relations, enquiry handling, contact management and media distribution activities. The system should help improve efficiency, strengthen relationships with journalists and ensure organisational knowledge is retained and shared across the team.
CPV classifications
- 48600000 - Database and operating software package
- 72268000 - Software supply services
- 48500000 - Communication and multimedia software package
Delivery regions
- UKL22 - Cardiff and Vale of Glamorgan
Lot value (estimated)
4166.67 GBP Excluding VAT
5000.00 GBP Including VAT
Sustainability
Small and medium-sized enterprises (SME)
Voluntary, community and social enterprises (VCSE)
Contract start date (estimated)
01 February 2027, 00:00AM
Contract end date (estimated)
31 January 2031, 23:59PM
Does the lot include options?
Yes
Description of options
The Commission is currently considering whether the services within Lot 2 may be delivered internally and therefore reserves the right to:
• award Lot 2 to the highest scoring tenderer;
• decide not to award Lot 2 to any supplier and instead deliver the services in-house; or
• abandon Lot 2 without award.
The Commission may purchase more user licences, credits or other consumables based on unforeseen demand and needs.
Award criteria
Type: cost
Name
Cost
Weighting: 40.00
Weighting type: percentageExact
Type: quality
Name
Details of the Proposed Solution
Weighting: 19.00
Weighting type: percentageExact
Type: quality
Name
Proposed Solution Demo
Weighting: 19.00
Weighting type: percentageExact
Type: quality
Name
Training and Support Offering
Weighting: 9.00
Weighting type: percentageExact
Type: quality
Name
Social Value
Weighting: 9.00
Weighting type: percentageExact
Type: quality
Name
Data Governance & AI Questionnaire
Weighting: 4.00
Weighting type: percentageExact
Award criteria
Type: cost
Name
Cost
Weighting: 40.00
Weighting type: percentageExact
Type: quality
Name
Details of the Proposed Solution
Weighting: 19.00
Weighting type: percentageExact
Type: quality
Name
Proposed Solution Demo
Weighting: 19.00
Weighting type: percentageExact
Type: quality
Name
Training and Support Offering
Weighting: 9.00
Weighting type: percentageExact
Type: quality
Name
Social Value
Weighting: 9.00
Weighting type: percentageExact
Type: quality
Name
Data Governance & AI Questionnaire
Weighting: 4.00
Weighting type: percentageExact
Social Media Management
Lot number: 3
Description
The software should enable the Senedd to efficiently plan, publish, manage, monitor and evaluate content across its official social media channels. It should support day-to-day communications activity, audience engagement, campaign delivery and performance reporting.
CPV classifications
- 48600000 - Database and operating software package
- 72268000 - Software supply services
- 48500000 - Communication and multimedia software package
Delivery regions
- UKL22 - Cardiff and Vale of Glamorgan
Lot value (estimated)
26666.67 GBP Excluding VAT
32000.00 GBP Including VAT
Sustainability
Small and medium-sized enterprises (SME)
Voluntary, community and social enterprises (VCSE)
Contract start date (estimated)
01 February 2027, 00:00AM
Contract end date (estimated)
31 January 2031, 23:59PM
Does the lot include options?
Yes
Description of options
The Commission may purchase more user licences, credits or other consumables based on unforeseen demand and needs.
Award criteria
Type: cost
Name
Cost
Weighting: 40.00
Weighting type: percentageExact
Type: quality
Name
Details of the Proposed Solution
Weighting: 19.00
Weighting type: percentageExact
Type: quality
Name
Proposed Solution Demo
Weighting: 19.00
Weighting type: percentageExact
Type: quality
Name
Training and Support Offering
Weighting: 9.00
Weighting type: percentageExact
Type: quality
Name
Social Value
Weighting: 9.00
Weighting type: percentageExact
Type: quality
Name
Data Governance & AI Questionnaire
Weighting: 4.00
Weighting type: percentageExact
Award criteria
Type: cost
Name
Cost
Weighting: 40.00
Weighting type: percentageExact
Type: quality
Name
Details of the Proposed Solution
Weighting: 19.00
Weighting type: percentageExact
Type: quality
Name
Proposed Solution Demo
Weighting: 19.00
Weighting type: percentageExact
Type: quality
Name
Training and Support Offering
Weighting: 9.00
Weighting type: percentageExact
Type: quality
Name
Social Value
Weighting: 9.00
Weighting type: percentageExact
Type: quality
Name
Data Governance & AI Questionnaire
Weighting: 4.00
Weighting type: percentageExact
Social Media Listening
Lot number: 4
Description
The software should provide comprehensive monitoring, analysis and reporting of online conversations relevant to the Senedd, supporting proactive reputation management, audience insight, campaign evaluation and early identification of emerging issues.
The Commission may purchase more user licences, credits or other consumables based on unforeseen demand and needs.
CPV classifications
- 48600000 - Database and operating software package
- 72268000 - Software supply services
- 48500000 - Communication and multimedia software package
Delivery regions
- UKL22 - Cardiff and Vale of Glamorgan
Lot value (estimated)
41666.67 GBP Excluding VAT
50000.00 GBP Including VAT
Sustainability
Small and medium-sized enterprises (SME)
Voluntary, community and social enterprises (VCSE)
Contract start date (estimated)
01 February 2027, 00:00AM
Contract end date (estimated)
31 January 2031, 23:59PM
Does the lot include options?
Yes
Description of options
There may be a requirement for our Security team to utilise aspects of the listening software, including requiring access to more licences and more keywords with near real-time notifications. This may not be needed for the full duration of this requirement, or at all. We will notify the successful supplier in advance should this requirement be needed.
The Commission may purchase more user licences, credits or other consumables based on unforeseen demand and needs.
Award criteria
Type: cost
Name
Cost
Weighting: 40.00
Weighting type: percentageExact
Type: quality
Name
Details of the Proposed Solution
Weighting: 19.00
Weighting type: percentageExact
Type: quality
Name
Proposed Solution Demo
Weighting: 19.00
Weighting type: percentageExact
Type: quality
Name
Training and Support Offering
Weighting: 9.00
Weighting type: percentageExact
Type: quality
Name
Social Value
Weighting: 9.00
Weighting type: percentageExact
Type: quality
Name
Data Governance & AI Questionnaire
Weighting: 4.00
Weighting type: percentageExact
Award criteria
Type: cost
Name
Cost
Weighting: 40.00
Weighting type: percentageExact
Type: quality
Name
Details of the Proposed Solution
Weighting: 19.00
Weighting type: percentageExact
Type: quality
Name
Proposed Solution Demo
Weighting: 19.00
Weighting type: percentageExact
Type: quality
Name
Training and Support Offering
Weighting: 9.00
Weighting type: percentageExact
Type: quality
Name
Social Value
Weighting: 9.00
Weighting type: percentageExact
Type: quality
Name
Data Governance & AI Questionnaire
Weighting: 4.00
Weighting type: percentageExact