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UK4

Training, Coaching and Development Providers Framework

  • First published: 22 September 2026
  • Last modified: 22 September 2026
  • Version: 2
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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-07777b
Published by:
Development Bank of Wales
Authority ID:
AA0555
Publication date:
22 September 2026
Deadline date:
20 October 2026
Notice type:
UK4
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The Development Bank of Wales (DBW) is seeking to establish a Framework Agreement for the provision of training, coaching and development services to support the learning and development needs of its employees. The framework will provide access to suitably qualified and experienced suppliers capable of delivering a broad range of professional development services, including leadership and management development, procurement and commercial skills, finance, risk and compliance, project management, coaching and mentoring, digital and technology skills, personal effectiveness, and other specialist training requirements.

Through this procurement, DBW aims to appoint a panel of providers who can deliver high-quality, flexible and value-for-money learning solutions across a range of delivery methods, including classroom-based, virtual and blended learning. The framework will support DBW's strategic objectives by enhancing workforce capability, supporting organisational development and ensuring employees have access to relevant and effective learning opportunities.

Further details of the scope, lot structure, evaluation methodology and framework arrangements are set out within the procurement documents.

The framework is expected to be divided into lots to reflect different areas of expertise. The Development Bank of Wales does not guarantee any minimum volume or value of work under the framework. Contracts will be awarded in accordance with the call-off procedures set out in the procurement documents.

Services may include training programmes, workshops, masterclasses, briefings, coaching, mentoring, facilitation, training needs analysis, learner diagnostics, preparation of learning materials, post-course evaluation and associated reporting. Delivery may be in person, virtual or blended, depending on the requirement, audience and relevant lot.

The framework will be divided into lots covering leadership and management development; procurement, commercial and contract management; financial services, risk and regulatory training; digital, technology and AI skills; project and change management; HR, equality, diversity and inclusion; health, safety and wellbeing; Welsh language and communication skills; coaching and mentoring; and soft skills and business development.

The framework will not guarantee any minimum level of spend, volume of work or number of call-off contracts. Requirements will be commissioned through the framework call-off arrangements and will be subject to business need, budget availability, approval requirements and supplier performance.

The tender code for etenderwales is itt_127450

Full notice text

Changes to notice

Description

Incorrect ITT code

Scope

Procurement reference

DBW00228.00

Procurement description

The Development Bank of Wales (DBW) is seeking to establish a Framework Agreement for the provision of training, coaching and development services to support the learning and development needs of its employees. The framework will provide access to suitably qualified and experienced suppliers capable of delivering a broad range of professional development services, including leadership and management development, procurement and commercial skills, finance, risk and compliance, project management, coaching and mentoring, digital and technology skills, personal effectiveness, and other specialist training requirements.

Through this procurement, DBW aims to appoint a panel of providers who can deliver high-quality, flexible and value-for-money learning solutions across a range of delivery methods, including classroom-based, virtual and blended learning. The framework will support DBW's strategic objectives by enhancing workforce capability, supporting organisational development and ensuring employees have access to relevant and effective learning opportunities.

Further details of the scope, lot structure, evaluation methodology and framework arrangements are set out within the procurement documents.

The framework is expected to be divided into lots to reflect different areas of expertise. The Development Bank of Wales does not guarantee any minimum volume or value of work under the framework. Contracts will be awarded in accordance with the call-off procedures set out in the procurement documents.

Services may include training programmes, workshops, masterclasses, briefings, coaching, mentoring, facilitation, training needs analysis, learner diagnostics, preparation of learning materials, post-course evaluation and associated reporting. Delivery may be in person, virtual or blended, depending on the requirement, audience and relevant lot.

The framework will be divided into lots covering leadership and management development; procurement, commercial and contract management; financial services, risk and regulatory training; digital, technology and AI skills; project and change management; HR, equality, diversity and inclusion; health, safety and wellbeing; Welsh language and communication skills; coaching and mentoring; and soft skills and business development.

The framework will not guarantee any minimum level of spend, volume of work or number of call-off contracts. Requirements will be commissioned through the framework call-off arrangements and will be subject to business need, budget availability, approval requirements and supplier performance.

The tender code for etenderwales is itt_127450

Main category

Services

Delivery regions

  • UK - United Kingdom

Total value (estimated, excluding VAT)

1000000.00 GBP to 10.00GBP

Contract dates (estimated)

01 December 2026, 00:00AM to 31 October 2028, 23:59PM

Extension end date (if all the extensions are used): 31 October 2034

Is a framework being established?

Yes

Contracting authority

Development Bank of Wales

Identification register:

  • GB-PPON

Address 1: Development Bank of Wales plc

Town/City: Cardiff

Postcode: CF10 4BZ

Country: United Kingdom

Website: http://www.developmentbank.wales

Public Procurement Organisation Number: PCWM-6438-QYVP

Contact name: Leanne Millard

Email: leanne.millard@developmentbank.wales

Telephone: +442920801715

Organisation type: Public authority - central government

Devolved regulations that apply: Wales

Procedure

Procedure type

Open procedure

Is the total value above threshold?

Above threshold

Framework

Further information about fees

N/A

Percentage fee charged to suppliers

0%

Maximum number of suppliers

46

Award method when using the framework

With and without reopening competition

Justification for framework term

The Development Bank of Wales considers a framework term of up to eight years to be necessary and proportionate due to the nature of the services being procured. The framework will support the organisation's long-term learning and development strategy and provide access to training, coaching and development services that contribute to workforce capability, leadership succession, regulatory compliance and organisational performance.

A longer-term framework will, Provide continuity in the delivery of learning and development programmes, enabling the establishment of consistent training pathways and progressive development programmes over multiple years.

Allow suppliers to invest in understanding the Development Bank of Wales' business, culture, strategic objectives and learning requirements, leading to higher quality and more tailored service provision.

Framework operation description

The framework will operate as a closed multi-supplier framework agreement. Suppliers will be appointed to the lot or lots for which they submit a successful tender and will only be eligible to receive call-off opportunities under those appointed lots.

When DBW identifies a requirement, it will determine the appropriate lot and issue the requirement to the appointed supplier or suppliers under that lot in accordance with the call-off rules set out in the procurement documents. Call-offs may cover single training sessions, workshops, coaching assignments, short programmes, multi-session development pathways, refresher training, bespoke learning interventions or associated support services.

The primary call-off route will be further competition between suppliers appointed to the relevant lot, particularly where more than one supplier is capable of meeting the requirement and DBW needs to compare approach, trainer or coach suitability, availability, delivery method, timescales and price. Suppliers invited to a further competition will be asked to submit a proportionate proposal responding to the specific requirement.

Direct award may be used only where permitted by the framework terms and where objective criteria apply. This may include, for example, continuation of existing training, follow-on activity from bespoke design work, refresher or consolidation sessions, continuation of coaching or mentoring support, or circumstances where a particular appointed supplier is uniquely placed to deliver the requirement because of prior involvement, continuity, specific expertise, availability or value for money considerations.

All call-off contracts will be subject to business need, budget availability, approval requirements, supplier performance and the terms of the framework. Appointment to the framework does not guarantee any minimum level of spend, volume of work or number of call-off contracts.

Lots

Divided into 10 lots

Leadership and Management Development

Lot number: 1

Description

Provision of leadership and management development services, including training, workshops, programmes, coaching support, facilitated sessions and practical tools to develop current and aspiring managers, senior leaders and team leaders. Services may cover people management, performance management, strategic leadership, culture, change leadership, communication, decision-making, resilience and inclusive leadership.

CPV classifications

  • 80000000 - Education and training services

Delivery regions

  • UK - United Kingdom

Lot value (estimated)

1.00 GBP Excluding VAT

1.20 GBP Including VAT

Sustainability

Small and medium-sized enterprises (SME)

Voluntary, community and social enterprises (VCSE)

Contract start date (estimated)

01 December 2026, 00:00AM

Contract end date (estimated)

31 October 2028, 23:59PM

Extension end date (estimated)

31 October 2034, 23:59PM

Can the contract be extended?

Yes

Description of extensions

Initial term: 2 years. The Development Bank of Wales reserves the right to extend the Framework Agreement by up to 3 further periods of 2 years each. The maximum framework term, including extensions, is 8 years. No extension is guaranteed and will be subject to satisfactory performance and business requirements.

Does the lot include options?

Yes

Description of options

Training requirements under this lot may vary depending on the role, experience level, objectives and development needs of individual employees or teams. As such, the Development Bank of Wales may require suppliers to tailor training content, delivery methods, duration, learning materials and practical exercises to meet specific organisational or participant requirements.

Services may include the adaptation of existing courses, the development of bespoke training programmes, one-to-one or group coaching, action learning sets, workshops, masterclasses and other leadership and management development interventions. Training may be delivered face-to-face, virtually or through a blended approach, depending on business needs and participant preferences.

The scope, format and level of customisation required will be specified at call-off stage. No minimum volume of bespoke work is guaranteed. Suppliers must demonstrate the ability to design and deliver flexible, tailored solutions that align with the Development Bank of Wales' strategic objectives, organisational culture and learning outcomes.

Maximum number of lots a supplier can bid for

9

Maximum number of lots a supplier can be awarded

9

Description of how multiple lots may be awarded

Tenderers may submit a tender for one, several or all lots, provided they can demonstrate that they meet the conditions of participation and minimum requirements for each lot they bid for. Each lot will be evaluated and awarded separately using the award criteria set out in the procurement documents.

DBW may appoint different suppliers to different lots and may appoint the same supplier to more than one lot where that supplier submits the most advantageous tender, or is ranked within the maximum number of suppliers to be appointed, for each relevant lot. Appointment to one lot does not guarantee appointment to any other lot.

Where a tenderer bids for multiple lots, DBW may require the tenderer to demonstrate that it has sufficient capacity, resources, subject matter expertise and delivery arrangements to support all lots for which it may be appointed. DBW reserves the right to consider whether awarding multiple lots to the same supplier would create any capacity, resilience, conflict of interest or delivery risk, and may seek clarification where necessary.

The maximum number of suppliers to be appointed to each lot is set out in the procurement documents. DBW does not guarantee any minimum spend, volume of work or number of call-off contracts under any lot.

Participation

Conditions

Economic

Conditions of participation

Tenderers must be legally constituted organisations with the appropriate authority and capacity to enter into and perform the contract. Bidders may be required to provide evidence of their legal status and confirm that they are not subject to any mandatory or discretionary exclusion grounds as set out in the Procurement Act 2023.

Tenderers must demonstrate that they possess the financial standing and economic capacity necessary to deliver the services. The Development Bank of Wales reserves the right to assess financial resilience using information such as audited accounts, financial statements, turnover information, credit reports, or other financial data considered appropriate.

Where considered proportionate to the value and risk of the contract, bidders may be required to demonstrate a minimum level of financial standing. The Development Bank of Wales reserves the right to seek guarantees, assurances or other evidence where there are concerns regarding a bidder's financial capacity to perform the contract.

Bidders must maintain adequate insurance cover relevant to the services being provided throughout the term of the framework and any call-off contracts, including employers' liability insurance (where applicable), public liability insurance and professional indemnity insurance.

Conditions

Economic

Conditions of participation

As a minimum, bidders may be required to:

Demonstrate relevant experience in the design and delivery of training, coaching and development services of a similar nature, scale and complexity.

Provide examples of contracts delivered within the last three years that are comparable to the services being procured.

Demonstrate access to appropriately qualified, experienced and competent trainers, facilitators, coaches and subject matter experts.

Evidence the ability to develop and deliver tailored learning solutions to meet specific organisational and individual development needs.

Demonstrate appropriate quality assurance arrangements, performance monitoring processes and continuous improvement procedures.

Confirm their capacity and capability to deliver services across the required geographic locations and delivery methods, including face-to-face, virtual and blended learning.

Demonstrate compliance with all relevant legal, regulatory and professional requirements applicable to the services being provided.

Provide evidence of policies and procedures relating to safeguarding (where applicable), equality, diversity and inclusion, data protection, information security, health and safety, and business continuity.

Where bidders are applying for multiple lots, they must demonstrate sufficient capacity and resources to deliver all services for which they are seeking appointment.

The Development Bank of Wales reserves the right to verify information provided by bidders and to seek additional evidence where necessary to assess technical and professional capability.

Award criteria

Type: quality

Name

Technical evaluation

Description

Describe the specific social value outcomes your organisation would deliver through a training services contract with DBW.

Weighting: 70.00

Weighting type: percentageExact

Type: price

Name

Commercial evaluation

Weighting: 30.00

Weighting type: percentageExact

Procurement, Commercial and Contract Management

Lot number: 2

Description

Provision of procurement, commercial and contract management training and development services. Services may include training on procurement legislation, procurement planning, tendering, evaluation, supplier management, contract management, commercial risk, negotiation, governance, transparency, social value and practical procurement processes relevant to DBW’s operating environment.

CPV classifications

  • 80000000 - Education and training services

Delivery regions

  • UK - United Kingdom

Lot value (estimated)

1.00 GBP Excluding VAT

1.20 GBP Including VAT

Sustainability

Small and medium-sized enterprises (SME)

Voluntary, community and social enterprises (VCSE)

Contract start date (estimated)

01 December 2026, 00:00AM

Contract end date (estimated)

30 November 2028, 23:59PM

Extension end date (estimated)

30 November 2034, 23:59PM

Can the contract be extended?

Yes

Description of extensions

Initial term: 2 years. The Development Bank of Wales reserves the right to extend the Framework Agreement by up to 3 further periods of 2 years each. The maximum framework term, including extensions, is 8 years. No extension is guaranteed and will be subject to satisfactory performance and business requirements.

Does the lot include options?

Yes

Description of options

Training requirements under this lot may vary depending on the role, experience level, objectives and development needs of individual employees or teams. As such, the Development Bank of Wales may require suppliers to tailor training content, delivery methods, duration, learning materials and practical exercises to meet specific organisational or participant requirements. The scope, format and level of customisation required will be specified at call-off stage. No minimum volume of bespoke work is guaranteed. Suppliers must demonstrate the ability to design and deliver flexible, tailored solutions that align with the Development Bank of Wales' strategic objectives, organisational culture and learning outcomes.

Maximum number of lots a supplier can bid for

9

Maximum number of lots a supplier can be awarded

9

Description of how multiple lots may be awarded

Tenderers may submit a tender for one, several or all lots, provided they can demonstrate that they meet the conditions of participation and minimum requirements for each lot they bid for. Each lot will be evaluated and awarded separately using the award criteria set out in the procurement documents.

DBW may appoint different suppliers to different lots and may appoint the same supplier to more than one lot where that supplier submits the most advantageous tender, or is ranked within the maximum number of suppliers to be appointed, for each relevant lot. Appointment to one lot does not guarantee appointment to any other lot.

Where a tenderer bids for multiple lots, DBW may require the tenderer to demonstrate that it has sufficient capacity, resources, subject matter expertise and delivery arrangements to support all lots for which it may be appointed. DBW reserves the right to consider whether awarding multiple lots to the same supplier would create any capacity, resilience, conflict of interest or delivery risk, and may seek clarification where necessary.

The maximum number of suppliers to be appointed to each lot is set out in the procurement documents. DBW does not guarantee any minimum spend, volume of work or number of call-off contracts under any lot.

Participation

Conditions

Economic

Conditions of participation

Tenderers must be legally constituted organisations with the appropriate authority and capacity to enter into and perform the contract. Bidders may be required to provide evidence of their legal status and confirm that they are not subject to any mandatory or discretionary exclusion grounds as set out in the Procurement Act 2023.

Tenderers must demonstrate that they possess the financial standing and economic capacity necessary to deliver the services. The Development Bank of Wales reserves the right to assess financial resilience using information such as audited accounts, financial statements, turnover information, credit reports, or other financial data considered appropriate.

Where considered proportionate to the value and risk of the contract, bidders may be required to demonstrate a minimum level of financial standing. The Development Bank of Wales reserves the right to seek guarantees, assurances or other evidence where there are concerns regarding a bidder's financial capacity to perform the contract.

Bidders must maintain adequate insurance cover relevant to the services being provided throughout the term of the framework and any call-off contracts, including employers' liability insurance (where applicable), public liability insurance and professional indemnity insurance.

Conditions

Economic

Conditions of participation

As a minimum, bidders may be required to:

Demonstrate relevant experience in the design and delivery of training, coaching and development services of a similar nature, scale and complexity.

Provide examples of contracts delivered within the last three years that are comparable to the services being procured.

Demonstrate access to appropriately qualified, experienced and competent trainers, facilitators, coaches and subject matter experts.

Evidence the ability to develop and deliver tailored learning solutions to meet specific organisational and individual development needs.

Demonstrate appropriate quality assurance arrangements, performance monitoring processes and continuous improvement procedures.

Confirm their capacity and capability to deliver services across the required geographic locations and delivery methods, including face-to-face, virtual and blended learning.

Demonstrate compliance with all relevant legal, regulatory and professional requirements applicable to the services being provided.

Provide evidence of policies and procedures relating to safeguarding (where applicable), equality, diversity and inclusion, data protection, information security, health and safety, and business continuity.

Where bidders are applying for multiple lots, they must demonstrate sufficient capacity and resources to deliver all services for which they are seeking appointment.

The Development Bank of Wales reserves the right to verify information provided by bidders and to seek additional evidence where necessary to assess technical and professional capability.

Award criteria

Type: quality

Name

Technical evaluation

Weighting: 70.00

Weighting type: percentageExact

Type: price

Name

Commercial evaluation

Weighting: 30.00

Weighting type: percentageExact

Financial Services, Risk and Regulatory Training

Lot number: 3

Description

Provision of financial services, risk, compliance and regulatory training. Services may include technical and practical training on financial services regulation, credit risk, investment risk, operational risk, fraud prevention, anti-money laundering, conduct, governance, assurance, financial crime, data protection, regulatory change and other specialist topics relevant to DBW’s activities.

CPV classifications

  • 80000000 - Education and training services

Delivery regions

  • UK - United Kingdom

Lot value (estimated)

1.00 GBP Excluding VAT

1.20 GBP Including VAT

Sustainability

Small and medium-sized enterprises (SME)

Contract start date (estimated)

01 December 2026, 00:00AM

Contract end date (estimated)

30 November 2028, 23:59PM

Extension end date (estimated)

30 November 2034, 23:59PM

Can the contract be extended?

Yes

Description of extensions

Initial term: 2 years. The Development Bank of Wales reserves the right to extend the Framework Agreement by up to 3 further periods of 2 years each. The maximum framework term, including extensions, is 8 years. No extension is guaranteed and will be subject to satisfactory performance and business requirements.

Does the lot include options?

Yes

Description of options

Training requirements under this lot may vary depending on the role, experience level, objectives and development needs of individual employees or teams. As such, the Development Bank of Wales may require suppliers to tailor training content, delivery methods, duration, learning materials and practical exercises to meet specific organisational or participant requirements. Services may include the adaptation of existing courses, the development of bespoke training programmes, one-to-one or group coaching, action learning sets, workshops, masterclasses and other leadership and management development interventions. Training may be delivered face-to-face, virtually or through a blended approach, depending on business needs and participant preferences.

The scope, format and level of customisation required will be specified at call-off stage. No minimum volume of bespoke work is guaranteed. Suppliers must demonstrate the ability to design and deliver flexible, tailored solutions that align with the Development Bank of Wales' strategic objectives, organisational culture and learning outcomes.

Maximum number of lots a supplier can bid for

9

Maximum number of lots a supplier can be awarded

9

Description of how multiple lots may be awarded

Tenderers may submit a tender for one, several or all lots, provided they can demonstrate that they meet the conditions of participation and minimum requirements for each lot they bid for. Each lot will be evaluated and awarded separately using the award criteria set out in the procurement documents.

DBW may appoint different suppliers to different lots and may appoint the same supplier to more than one lot where that supplier submits the most advantageous tender, or is ranked within the maximum number of suppliers to be appointed, for each relevant lot. Appointment to one lot does not guarantee appointment to any other lot.

Where a tenderer bids for multiple lots, DBW may require the tenderer to demonstrate that it has sufficient capacity, resources, subject matter expertise and delivery arrangements to support all lots for which it may be appointed. DBW reserves the right to consider whether awarding multiple lots to the same supplier would create any capacity, resilience, conflict of interest or delivery risk, and may seek clarification where necessary.

The maximum number of suppliers to be appointed to each lot is set out in the procurement documents. DBW does not guarantee any minimum spend, volume of work or number of call-off contracts under any lot.

Participation

Conditions

Economic

Conditions of participation

Tenderers must be legally constituted organisations with the appropriate authority and capacity to enter into and perform the contract. Bidders may be required to provide evidence of their legal status and confirm that they are not subject to any mandatory or discretionary exclusion grounds as set out in the Procurement Act 2023.

Tenderers must demonstrate that they possess the financial standing and economic capacity necessary to deliver the services. The Development Bank of Wales reserves the right to assess financial resilience using information such as audited accounts, financial statements, turnover information, credit reports, or other financial data considered appropriate.

Where considered proportionate to the value and risk of the contract, bidders may be required to demonstrate a minimum level of financial standing. The Development Bank of Wales reserves the right to seek guarantees, assurances or other evidence where there are concerns regarding a bidder's financial capacity to perform the contract.

Bidders must maintain adequate insurance cover relevant to the services being provided throughout the term of the framework and any call-off contracts, including employers' liability insurance (where applicable), public liability insurance and professional indemnity insurance.

Conditions

Economic

Conditions of participation

Tenderers must demonstrate that they have the technical ability, skills, experience and resources necessary to deliver the services covered by the relevant lot(s).

As a minimum, bidders may be required to:

Demonstrate relevant experience in the design and delivery of training, coaching and development services of a similar nature, scale and complexity.

Provide examples of contracts delivered within the last three years that are comparable to the services being procured.

Demonstrate access to appropriately qualified, experienced and competent trainers, facilitators, coaches and subject matter experts.

Evidence the ability to develop and deliver tailored learning solutions to meet specific organisational and individual development needs.

Demonstrate appropriate quality assurance arrangements, performance monitoring processes and continuous improvement procedures.

Confirm their capacity and capability to deliver services across the required geographic locations and delivery methods, including face-to-face, virtual and blended learning.

Demonstrate compliance with all relevant legal, regulatory and professional requirements applicable to the services being provided.

Provide evidence of policies and procedures relating to safeguarding (where applicable), equality, diversity and inclusion, data protection, information security, health and safety, and business continuity.

Where bidders are applying for multiple lots, they must demonstrate sufficient capacity and resources to deliver all services for which they are seeking appointment.

The Development Bank of Wales reserves the right to verify information provided by bidders and to seek additional evidence where necessary to assess technical and professional capability.

Participation

Conditions

Economic

Conditions of participation

Tenderers must be legally constituted organisations with the appropriate authority and capacity to enter into and perform the contract. Bidders may be required to provide evidence of their legal status and confirm that they are not subject to any mandatory or discretionary exclusion grounds as set out in the Procurement Act 2023.

Tenderers must demonstrate that they possess the financial standing and economic capacity necessary to deliver the services. The Development Bank of Wales reserves the right to assess financial resilience using information such as audited accounts, financial statements, turnover information, credit reports, or other financial data considered appropriate.

Where considered proportionate to the value and risk of the contract, bidders may be required to demonstrate a minimum level of financial standing. The Development Bank of Wales reserves the right to seek guarantees, assurances or other evidence where there are concerns regarding a bidder's financial capacity to perform the contract.

Bidders must maintain adequate insurance cover relevant to the services being provided throughout the term of the framework and any call-off contracts, including employers' liability insurance (where applicable), public liability insurance and professional indemnity insurance.

Conditions

Economic

Conditions of participation

Tenderers must demonstrate that they have the technical ability, skills, experience and resources necessary to deliver the services covered by the relevant lot(s).

As a minimum, bidders may be required to:

Demonstrate relevant experience in the design and delivery of training, coaching and development services of a similar nature, scale and complexity.

Provide examples of contracts delivered within the last three years that are comparable to the services being procured.

Demonstrate access to appropriately qualified, experienced and competent trainers, facilitators, coaches and subject matter experts.

Evidence the ability to develop and deliver tailored learning solutions to meet specific organisational and individual development needs.

Demonstrate appropriate quality assurance arrangements, performance monitoring processes and continuous improvement procedures.

Confirm their capacity and capability to deliver services across the required geographic locations and delivery methods, including face-to-face, virtual and blended learning.

Demonstrate compliance with all relevant legal, regulatory and professional requirements applicable to the services being provided.

Provide evidence of policies and procedures relating to safeguarding (where applicable), equality, diversity and inclusion, data protection, information security, health and safety, and business continuity.

Where bidders are applying for multiple lots, they must demonstrate sufficient capacity and resources to deliver all services for which they are seeking appointment.

The Development Bank of Wales reserves the right to verify information provided by bidders and to seek additional evidence where necessary to assess technical and professional capability.

Award criteria

Type: quality

Name

Technical evaluation

Weighting: 70.00

Weighting type: percentageExact

Type: price

Name

Commercial evaluation

Weighting: 30.00

Weighting type: percentageExact

Digital, Technology and AI Skills

Lot number: 4

Description

Provision of digital, technology and AI skills training to support staff confidence and capability. Services may include training on Microsoft 365 tools, digital productivity, data literacy, cyber awareness, artificial intelligence, automation, digital transformation, accessibility in digital tools and practical use of technology in a professional services environment.

CPV classifications

  • 80000000 - Education and training services

Delivery regions

  • UK - United Kingdom

Lot value (estimated)

1.00 GBP Excluding VAT

1.20 GBP Including VAT

Sustainability

Small and medium-sized enterprises (SME)

Voluntary, community and social enterprises (VCSE)

Contract start date (estimated)

01 December 2026, 00:00AM

Contract end date (estimated)

30 November 2028, 23:59PM

Extension end date (estimated)

30 November 2034, 23:59PM

Can the contract be extended?

Yes

Description of extensions

Initial term: 2 years. The Development Bank of Wales reserves the right to extend the Framework Agreement by up to 3 further periods of 2 years each. The maximum framework term, including extensions, is 8 years. No extension is guaranteed and will be subject to satisfactory performance and business requirements.

Does the lot include options?

Yes

Description of options

Training requirements under this lot may vary depending on the role, experience level, objectives and development needs of individual employees or teams. As such, the Development Bank of Wales may require suppliers to tailor training content, delivery methods, duration, learning materials and practical exercises to meet specific organisational or participant requirements.

Services may include the adaptation of existing courses, the development of bespoke training programmes, one-to-one or group coaching, action learning sets, workshops, masterclasses and other leadership and management development interventions. Training may be delivered face-to-face, virtually or through a blended approach, depending on business needs and participant preferences.

The scope, format and level of customisation required will be specified at call-off stage. No minimum volume of bespoke work is guaranteed. Suppliers must demonstrate the ability to design and deliver flexible, tailored solutions that align with the Development Bank of Wales' strategic objectives, organisational culture and learning outcomes.

Maximum number of lots a supplier can bid for

9

Maximum number of lots a supplier can be awarded

9

Description of how multiple lots may be awarded

Tenderers may submit a tender for one, several or all lots, provided they can demonstrate that they meet the conditions of participation and minimum requirements for each lot they bid for. Each lot will be evaluated and awarded separately using the award criteria set out in the procurement documents.

DBW may appoint different suppliers to different lots and may appoint the same supplier to more than one lot where that supplier submits the most advantageous tender, or is ranked within the maximum number of suppliers to be appointed, for each relevant lot. Appointment to one lot does not guarantee appointment to any other lot.

Where a tenderer bids for multiple lots, DBW may require the tenderer to demonstrate that it has sufficient capacity, resources, subject matter expertise and delivery arrangements to support all lots for which it may be appointed. DBW reserves the right to consider whether awarding multiple lots to the same supplier would create any capacity, resilience, conflict of interest or delivery risk, and may seek clarification where necessary.

The maximum number of suppliers to be appointed to each lot is set out in the procurement documents. DBW does not guarantee any minimum spend, volume of work or number of call-off contracts under any lot.

Participation

Conditions

Economic

Conditions of participation

Tenderers must be legally constituted organisations with the appropriate authority and capacity to enter into and perform the contract. Bidders may be required to provide evidence of their legal status and confirm that they are not subject to any mandatory or discretionary exclusion grounds as set out in the Procurement Act 2023.

Tenderers must demonstrate that they possess the financial standing and economic capacity necessary to deliver the services. The Development Bank of Wales reserves the right to assess financial resilience using information such as audited accounts, financial statements, turnover information, credit reports, or other financial data considered appropriate.

Where considered proportionate to the value and risk of the contract, bidders may be required to demonstrate a minimum level of financial standing. The Development Bank of Wales reserves the right to seek guarantees, assurances or other evidence where there are concerns regarding a bidder's financial capacity to perform the contract.

Bidders must maintain adequate insurance cover relevant to the services being provided throughout the term of the framework and any call-off contracts, including employers' liability insurance (where applicable), public liability insurance and professional indemnity insurance.

Conditions

Economic

Conditions of participation

Tenderers must demonstrate that they have the technical ability, skills, experience and resources necessary to deliver the services covered by the relevant lot(s).

As a minimum, bidders may be required to:

Demonstrate relevant experience in the design and delivery of training, coaching and development services of a similar nature, scale and complexity.

Provide examples of contracts delivered within the last three years that are comparable to the services being procured.

Demonstrate access to appropriately qualified, experienced and competent trainers, facilitators, coaches and subject matter experts.

Evidence the ability to develop and deliver tailored learning solutions to meet specific organisational and individual development needs.

Demonstrate appropriate quality assurance arrangements, performance monitoring processes and continuous improvement procedures.

Confirm their capacity and capability to deliver services across the required geographic locations and delivery methods, including face-to-face, virtual and blended learning.

Demonstrate compliance with all relevant legal, regulatory and professional requirements applicable to the services being provided.

Provide evidence of policies and procedures relating to safeguarding (where applicable), equality, diversity and inclusion, data protection, information security, health and safety, and business continuity.

Where bidders are applying for multiple lots, they must demonstrate sufficient capacity and resources to deliver all services for which they are seeking appointment.

The Development Bank of Wales reserves the right to verify information provided by bidders and to seek additional evidence where necessary to assess technical and professional capability.

Award criteria

Type: quality

Name

Technical evaluation

Weighting: 70.00

Weighting type: percentageExact

Type: price

Name

Commercial evaluation

Weighting: 30.00

Weighting type: percentageExact

Project and Change Management

Lot number: 5

Description

Provision of project management, programme management and change management training and development services. Services may include training on project planning, governance, delivery methods, risk and issue management, benefits realisation, stakeholder engagement, communication planning, change readiness, adoption and practical delivery of organisational change.

CPV classifications

  • 80000000 - Education and training services

Delivery regions

  • UK - United Kingdom

Lot value (estimated)

1.00 GBP Excluding VAT

1.20 GBP Including VAT

Sustainability

Small and medium-sized enterprises (SME)

Voluntary, community and social enterprises (VCSE)

Contract start date (estimated)

01 December 2026, 00:00AM

Contract end date (estimated)

30 November 2028, 23:59PM

Extension end date (estimated)

30 November 2034, 23:59PM

Can the contract be extended?

Yes

Description of extensions

Initial term: 2 years. The Development Bank of Wales reserves the right to extend the Framework Agreement by up to 3 further periods of 2 years each. The maximum framework term, including extensions, is 8 years. No extension is guaranteed and will be subject to satisfactory performance and business requirements.

Does the lot include options?

Yes

Description of options

Training requirements under this lot may vary depending on the role, experience level, objectives and development needs of individual employees or teams. As such, the Development Bank of Wales may require suppliers to tailor training content, delivery methods, duration, learning materials and practical exercises to meet specific organisational or participant requirements.

Services may include the adaptation of existing courses, the development of bespoke training programmes, one-to-one or group coaching, action learning sets, workshops, masterclasses and other leadership and management development interventions. Training may be delivered face-to-face, virtually or through a blended approach, depending on business needs and participant preferences.

The scope, format and level of customisation required will be specified at call-off stage. No minimum volume of bespoke work is guaranteed. Suppliers must demonstrate the ability to design and deliver flexible, tailored solutions that align with the Development Bank of Wales' strategic objectives, organisational culture and learning outcomes.

Maximum number of lots a supplier can bid for

9

Maximum number of lots a supplier can be awarded

9

Description of how multiple lots may be awarded

Tenderers may submit a tender for one, several or all lots, provided they can demonstrate that they meet the conditions of participation and minimum requirements for each lot they bid for. Each lot will be evaluated and awarded separately using the award criteria set out in the procurement documents.

DBW may appoint different suppliers to different lots and may appoint the same supplier to more than one lot where that supplier submits the most advantageous tender, or is ranked within the maximum number of suppliers to be appointed, for each relevant lot. Appointment to one lot does not guarantee appointment to any other lot.

Where a tenderer bids for multiple lots, DBW may require the tenderer to demonstrate that it has sufficient capacity, resources, subject matter expertise and delivery arrangements to support all lots for which it may be appointed. DBW reserves the right to consider whether awarding multiple lots to the same supplier would create any capacity, resilience, conflict of interest or delivery risk, and may seek clarification where necessary.

The maximum number of suppliers to be appointed to each lot is set out in the procurement documents. DBW does not guarantee any minimum spend, volume of work or number of call-off contracts under any lot.

Participation

Conditions

Economic

Conditions of participation

Tenderers must be legally constituted organisations with the appropriate authority and capacity to enter into and perform the contract. Bidders may be required to provide evidence of their legal status and confirm that they are not subject to any mandatory or discretionary exclusion grounds as set out in the Procurement Act 2023.

Tenderers must demonstrate that they possess the financial standing and economic capacity necessary to deliver the services. The Development Bank of Wales reserves the right to assess financial resilience using information such as audited accounts, financial statements, turnover information, credit reports, or other financial data considered appropriate.

Where considered proportionate to the value and risk of the contract, bidders may be required to demonstrate a minimum level of financial standing. The Development Bank of Wales reserves the right to seek guarantees, assurances or other evidence where there are concerns regarding a bidder's financial capacity to perform the contract.

Bidders must maintain adequate insurance cover relevant to the services being provided throughout the term of the framework and any call-off contracts, including employers' liability insurance (where applicable), public liability insurance and professional indemnity insurance.

Conditions

Economic

Conditions of participation

Tenderers must demonstrate that they have the technical ability, skills, experience and resources necessary to deliver the services covered by the relevant lot(s).

As a minimum, bidders may be required to:

Demonstrate relevant experience in the design and delivery of training, coaching and development services of a similar nature, scale and complexity.

Provide examples of contracts delivered within the last three years that are comparable to the services being procured.

Demonstrate access to appropriately qualified, experienced and competent trainers, facilitators, coaches and subject matter experts.

Evidence the ability to develop and deliver tailored learning solutions to meet specific organisational and individual development needs.

Demonstrate appropriate quality assurance arrangements, performance monitoring processes and continuous improvement procedures.

Confirm their capacity and capability to deliver services across the required geographic locations and delivery methods, including face-to-face, virtual and blended learning.

Demonstrate compliance with all relevant legal, regulatory and professional requirements applicable to the services being provided.

Provide evidence of policies and procedures relating to safeguarding (where applicable), equality, diversity and inclusion, data protection, information security, health and safety, and business continuity.

Where bidders are applying for multiple lots, they must demonstrate sufficient capacity and resources to deliver all services for which they are seeking appointment.

The Development Bank of Wales reserves the right to verify information provided by bidders and to seek additional evidence where necessary to assess technical and professional capability.

Award criteria

Type: quality

Name

Technical Evaluation

Weighting: 70.00

Weighting type: percentageExact

Type: price

Name

Commercial Evaluation

Weighting: 30.00

Weighting type: percentageExact

HR, Equality, Diversity and Inclusion

Lot number: 6

Description

Provision of HR-related, equality, diversity and inclusion training. Services may include training on employment-related people practices, inclusive workplaces, dignity at work, unconscious bias, equality duties, reasonable adjustments, recruitment and selection, employee relations, wellbeing conversations, policy implementation and inclusive management practices.

CPV classifications

  • 80000000 - Education and training services

Delivery regions

  • UK - United Kingdom

Lot value (estimated)

1.00 GBP Excluding VAT

1.20 GBP Including VAT

Sustainability

Small and medium-sized enterprises (SME)

Voluntary, community and social enterprises (VCSE)

Contract start date (estimated)

01 December 2026, 00:00AM

Contract end date (estimated)

30 November 2028, 23:59PM

Extension end date (estimated)

30 November 2034, 23:59PM

Can the contract be extended?

Yes

Description of extensions

Initial term: 2 years. The Development Bank of Wales reserves the right to extend the Framework Agreement by up to 3 further periods of 2 years each. The maximum framework term, including extensions, is 8 years. No extension is guaranteed and will be subject to satisfactory performance and business requirements.

Does the lot include options?

Yes

Description of options

Training requirements under this lot may vary depending on the role, experience level, objectives and development needs of individual employees or teams. As such, the Development Bank of Wales may require suppliers to tailor training content, delivery methods, duration, learning materials and practical exercises to meet specific organisational or participant requirements.

Services may include the adaptation of existing courses, the development of bespoke training programmes, one-to-one or group coaching, action learning sets, workshops, masterclasses and other leadership and management development interventions. Training may be delivered face-to-face, virtually or through a blended approach, depending on business needs and participant preferences.

The scope, format and level of customisation required will be specified at call-off stage. No minimum volume of bespoke work is guaranteed. Suppliers must demonstrate the ability to design and deliver flexible, tailored solutions that align with the Development Bank of Wales' strategic objectives, organisational culture and learning outcomes.

Maximum number of lots a supplier can bid for

9

Maximum number of lots a supplier can be awarded

9

Description of how multiple lots may be awarded

Tenderers may submit a tender for one, several or all lots, provided they can demonstrate that they meet the conditions of participation and minimum requirements for each lot they bid for. Each lot will be evaluated and awarded separately using the award criteria set out in the procurement documents.

DBW may appoint different suppliers to different lots and may appoint the same supplier to more than one lot where that supplier submits the most advantageous tender, or is ranked within the maximum number of suppliers to be appointed, for each relevant lot. Appointment to one lot does not guarantee appointment to any other lot.

Where a tenderer bids for multiple lots, DBW may require the tenderer to demonstrate that it has sufficient capacity, resources, subject matter expertise and delivery arrangements to support all lots for which it may be appointed. DBW reserves the right to consider whether awarding multiple lots to the same supplier would create any capacity, resilience, conflict of interest or delivery risk, and may seek clarification where necessary.

The maximum number of suppliers to be appointed to each lot is set out in the procurement documents. DBW does not guarantee any minimum spend, volume of work or number of call-off contracts under any lot.

Participation

Conditions

Economic

Conditions of participation

Tenderers must be legally constituted organisations with the appropriate authority and capacity to enter into and perform the contract. Bidders may be required to provide evidence of their legal status and confirm that they are not subject to any mandatory or discretionary exclusion grounds as set out in the Procurement Act 2023.

Tenderers must demonstrate that they possess the financial standing and economic capacity necessary to deliver the services. The Development Bank of Wales reserves the right to assess financial resilience using information such as audited accounts, financial statements, turnover information, credit reports, or other financial data considered appropriate.

Where considered proportionate to the value and risk of the contract, bidders may be required to demonstrate a minimum level of financial standing. The Development Bank of Wales reserves the right to seek guarantees, assurances or other evidence where there are concerns regarding a bidder's financial capacity to perform the contract.

Bidders must maintain adequate insurance cover relevant to the services being provided throughout the term of the framework and any call-off contracts, including employers' liability insurance (where applicable), public liability insurance and professional indemnity insurance.

Conditions

Economic

Conditions of participation

Tenderers must demonstrate that they have the technical ability, skills, experience and resources necessary to deliver the services covered by the relevant lot(s).

As a minimum, bidders may be required to:

Demonstrate relevant experience in the design and delivery of training, coaching and development services of a similar nature, scale and complexity.

Provide examples of contracts delivered within the last three years that are comparable to the services being procured.

Demonstrate access to appropriately qualified, experienced and competent trainers, facilitators, coaches and subject matter experts.

Evidence the ability to develop and deliver tailored learning solutions to meet specific organisational and individual development needs.

Demonstrate appropriate quality assurance arrangements, performance monitoring processes and continuous improvement procedures.

Confirm their capacity and capability to deliver services across the required geographic locations and delivery methods, including face-to-face, virtual and blended learning.

Demonstrate compliance with all relevant legal, regulatory and professional requirements applicable to the services being provided.

Provide evidence of policies and procedures relating to safeguarding (where applicable), equality, diversity and inclusion, data protection, information security, health and safety, and business continuity.

Where bidders are applying for multiple lots, they must demonstrate sufficient capacity and resources to deliver all services for which they are seeking appointment.

The Development Bank of Wales reserves the right to verify information provided by bidders and to seek additional evidence where necessary to assess technical and professional capability.

Health, Safety and Wellbeing

Lot number: 7

Award criteria

Type: quality

Name

Technical evaluation

Weighting: 70.00

Weighting type: percentageExact

Type: price

Name

Commercial eevaluation

Weighting: 30.00

Weighting type: percentageExact

Award criteria

Type: quality

Name

Technical evaluation

Weighting: 70.00

Weighting type: percentageExact

Type: price

Name

Commercial eevaluation

Weighting: 30.00

Weighting type: percentageExact

Description

Provision of health, safety and wellbeing training and development services. Services may include statutory or good-practice health and safety training, mental health awareness, wellbeing, resilience, stress management, workplace safety, first aid-related awareness, risk awareness, personal safety and practical support for safe and healthy working practices.

CPV classifications

  • 80000000 - Education and training services

Delivery regions

  • UK - United Kingdom

Lot value (estimated)

1.00 GBP Excluding VAT

1.20 GBP Including VAT

Sustainability

Small and medium-sized enterprises (SME)

Voluntary, community and social enterprises (VCSE)

Contract start date (estimated)

01 December 2026, 00:00AM

Contract end date (estimated)

30 November 2028, 23:59PM

Extension end date (estimated)

30 November 2034, 23:59PM

Can the contract be extended?

Yes

Description of extensions

Initial term: 2 years. The Development Bank of Wales reserves the right to extend the Framework Agreement by up to 3 further periods of 2 years each. The maximum framework term, including extensions, is 8 years. No extension is guaranteed and will be subject to satisfactory performance and business requirements.

Does the lot include options?

Yes

Description of options

Training requirements under this lot may vary depending on the role, experience level, objectives and development needs of individual employees or teams. As such, the Development Bank of Wales may require suppliers to tailor training content, delivery methods, duration, learning materials and practical exercises to meet specific organisational or participant requirements.

Services may include the adaptation of existing courses, the development of bespoke training programmes, one-to-one or group coaching, action learning sets, workshops, masterclasses and other leadership and management development interventions. Training may be delivered face-to-face, virtually or through a blended approach, depending on business needs and participant preferences.

The scope, format and level of customisation required will be specified at call-off stage. No minimum volume of bespoke work is guaranteed. Suppliers must demonstrate the ability to design and deliver flexible, tailored solutions that align with the Development Bank of Wales' strategic objectives, organisational culture and learning outcomes.

Maximum number of lots a supplier can bid for

9

Maximum number of lots a supplier can be awarded

9

Description of how multiple lots may be awarded

Tenderers may submit a tender for one, several or all lots, provided they can demonstrate that they meet the conditions of participation and minimum requirements for each lot they bid for. Each lot will be evaluated and awarded separately using the award criteria set out in the procurement documents.

DBW may appoint different suppliers to different lots and may appoint the same supplier to more than one lot where that supplier submits the most advantageous tender, or is ranked within the maximum number of suppliers to be appointed, for each relevant lot. Appointment to one lot does not guarantee appointment to any other lot.

Where a tenderer bids for multiple lots, DBW may require the tenderer to demonstrate that it has sufficient capacity, resources, subject matter expertise and delivery arrangements to support all lots for which it may be appointed. DBW reserves the right to consider whether awarding multiple lots to the same supplier would create any capacity, resilience, conflict of interest or delivery risk, and may seek clarification where necessary.

The maximum number of suppliers to be appointed to each lot is set out in the procurement documents. DBW does not guarantee any minimum spend, volume of work or number of call-off contracts under any lot.

Participation

Conditions

Economic

Conditions of participation

Tenderers must be legally constituted organisations with the appropriate authority and capacity to enter into and perform the contract. Bidders may be required to provide evidence of their legal status and confirm that they are not subject to any mandatory or discretionary exclusion grounds as set out in the Procurement Act 2023.

Tenderers must demonstrate that they possess the financial standing and economic capacity necessary to deliver the services. The Development Bank of Wales reserves the right to assess financial resilience using information such as audited accounts, financial statements, turnover information, credit reports, or other financial data considered appropriate.

Where considered proportionate to the value and risk of the contract, bidders may be required to demonstrate a minimum level of financial standing. The Development Bank of Wales reserves the right to seek guarantees, assurances or other evidence where there are concerns regarding a bidder's financial capacity to perform the contract.

Bidders must maintain adequate insurance cover relevant to the services being provided throughout the term of the framework and any call-off contracts, including employers' liability insurance (where applicable), public liability insurance and professional indemnity insurance.

Conditions

Economic

Conditions of participation

Tenderers must demonstrate that they have the technical ability, skills, experience and resources necessary to deliver the services covered by the relevant lot(s).

As a minimum, bidders may be required to:

Demonstrate relevant experience in the design and delivery of training, coaching and development services of a similar nature, scale and complexity.

Provide examples of contracts delivered within the last three years that are comparable to the services being procured.

Demonstrate access to appropriately qualified, experienced and competent trainers, facilitators, coaches and subject matter experts.

Evidence the ability to develop and deliver tailored learning solutions to meet specific organisational and individual development needs.

Demonstrate appropriate quality assurance arrangements, performance monitoring processes and continuous improvement procedures.

Confirm their capacity and capability to deliver services across the required geographic locations and delivery methods, including face-to-face, virtual and blended learning.

Demonstrate compliance with all relevant legal, regulatory and professional requirements applicable to the services being provided.

Provide evidence of policies and procedures relating to safeguarding (where applicable), equality, diversity and inclusion, data protection, information security, health and safety, and business continuity.

Where bidders are applying for multiple lots, they must demonstrate sufficient capacity and resources to deliver all services for which they are seeking appointment.

The Development Bank of Wales reserves the right to verify information provided by bidders and to seek additional evidence where necessary to assess technical and professional capability.

Award criteria

Type: quality

Name

Technical evaluation

Weighting: 70.00

Weighting type: percentageExact

Type: price

Name

Commercial evaluation

Weighting: 30.00

Weighting type: percentageExact

Welsh Language and Communication Skills

Lot number: 8

Description

Provision of Welsh language and communication skills training. Services may include Welsh language learning, confidence-building, workplace Welsh, bilingual customer or stakeholder communication, plain English, written communication, presentation skills, report writing, influencing skills and communication tailored to DBW’s internal and external audiences.

CPV classifications

  • 80000000 - Education and training services

Delivery regions

  • UK - United Kingdom

Lot value (estimated)

1.00 GBP Excluding VAT

1.20 GBP Including VAT

Sustainability

Small and medium-sized enterprises (SME)

Voluntary, community and social enterprises (VCSE)

Contract start date (estimated)

01 December 2026, 00:00AM

Contract end date (estimated)

30 November 2028, 23:59PM

Extension end date (estimated)

30 November 2034, 23:59PM

Can the contract be extended?

Yes

Description of extensions

Initial term: 2 years. The Development Bank of Wales reserves the right to extend the Framework Agreement by up to 3 further periods of 2 years each. The maximum framework term, including extensions, is 8 years. No extension is guaranteed and will be subject to satisfactory performance and business requirements.

Does the lot include options?

Yes

Description of options

Training requirements under this lot may vary depending on the role, experience level, objectives and development needs of individual employees or teams. As such, the Development Bank of Wales may require suppliers to tailor training content, delivery methods, duration, learning materials and practical exercises to meet specific organisational or participant requirements.

Services may include the adaptation of existing courses, the development of bespoke training programmes, one-to-one or group coaching, action learning sets, workshops, masterclasses and other leadership and management development interventions. Training may be delivered face-to-face, virtually or through a blended approach, depending on business needs and participant preferences.

The scope, format and level of customisation required will be specified at call-off stage. No minimum volume of bespoke work is guaranteed. Suppliers must demonstrate the ability to design and deliver flexible, tailored solutions that align with the Development Bank of Wales' strategic objectives, organisational culture and learning outcomes.

Maximum number of lots a supplier can bid for

9

Maximum number of lots a supplier can be awarded

9

Description of how multiple lots may be awarded

Tenderers may submit a tender for one, several or all lots, provided they can demonstrate that they meet the conditions of participation and minimum requirements for each lot they bid for. Each lot will be evaluated and awarded separately using the award criteria set out in the procurement documents.

DBW may appoint different suppliers to different lots and may appoint the same supplier to more than one lot where that supplier submits the most advantageous tender, or is ranked within the maximum number of suppliers to be appointed, for each relevant lot. Appointment to one lot does not guarantee appointment to any other lot.

Where a tenderer bids for multiple lots, DBW may require the tenderer to demonstrate that it has sufficient capacity, resources, subject matter expertise and delivery arrangements to support all lots for which it may be appointed. DBW reserves the right to consider whether awarding multiple lots to the same supplier would create any capacity, resilience, conflict of interest or delivery risk, and may seek clarification where necessary.

The maximum number of suppliers to be appointed to each lot is set out in the procurement documents. DBW does not guarantee any minimum spend, volume of work or number of call-off contracts under any lot.

Participation

Conditions

Economic

Conditions of participation

Tenderers must be legally constituted organisations with the appropriate authority and capacity to enter into and perform the contract. Bidders may be required to provide evidence of their legal status and confirm that they are not subject to any mandatory or discretionary exclusion grounds as set out in the Procurement Act 2023.

Tenderers must demonstrate that they possess the financial standing and economic capacity necessary to deliver the services. The Development Bank of Wales reserves the right to assess financial resilience using information such as audited accounts, financial statements, turnover information, credit reports, or other financial data considered appropriate.

Where considered proportionate to the value and risk of the contract, bidders may be required to demonstrate a minimum level of financial standing. The Development Bank of Wales reserves the right to seek guarantees, assurances or other evidence where there are concerns regarding a bidder's financial capacity to perform the contract.

Bidders must maintain adequate insurance cover relevant to the services being provided throughout the term of the framework and any call-off contracts, including employers' liability insurance (where applicable), public liability insurance and professional indemnity insurance.

Conditions

Economic

Conditions of participation

Tenderers must demonstrate that they have the technical ability, skills, experience and resources necessary to deliver the services covered by the relevant lot(s).

As a minimum, bidders may be required to:

Demonstrate relevant experience in the design and delivery of training, coaching and development services of a similar nature, scale and complexity.

Provide examples of contracts delivered within the last three years that are comparable to the services being procured.

Demonstrate access to appropriately qualified, experienced and competent trainers, facilitators, coaches and subject matter experts.

Evidence the ability to develop and deliver tailored learning solutions to meet specific organisational and individual development needs.

Demonstrate appropriate quality assurance arrangements, performance monitoring processes and continuous improvement procedures.

Confirm their capacity and capability to deliver services across the required geographic locations and delivery methods, including face-to-face, virtual and blended learning.

Demonstrate compliance with all relevant legal, regulatory and professional requirements applicable to the services being provided.

Provide evidence of policies and procedures relating to safeguarding (where applicable), equality, diversity and inclusion, data protection, information security, health and safety, and business continuity.

Where bidders are applying for multiple lots, they must demonstrate sufficient capacity and resources to deliver all services for which they are seeking appointment.

The Development Bank of Wales reserves the right to verify information provided by bidders and to seek additional evidence where necessary to assess technical and professional capability.

Award criteria

Type: quality

Name

Technical evaluation

Weighting: 70.00

Weighting type: percentageExact

Type: price

Name

Commercial evaluation

Weighting: 30.00

Weighting type: percentageExact

Coaching and Mentoring Services

Lot number: 9

Description

Provision of coaching and mentoring services for individuals, groups, managers and senior leaders. Services may include executive coaching, leadership coaching, career coaching, mentoring support, group coaching, action learning, coaching for change, coaching for performance and development-focused support linked to agreed outcomes.

CPV classifications

  • 80000000 - Education and training services

Delivery regions

  • UK - United Kingdom

Lot value (estimated)

1.00 GBP Excluding VAT

1.20 GBP Including VAT

Sustainability

Small and medium-sized enterprises (SME)

Voluntary, community and social enterprises (VCSE)

Contract start date (estimated)

01 December 2026, 00:00AM

Contract end date (estimated)

30 November 2028, 23:59PM

Extension end date (estimated)

30 November 2034, 23:59PM

Can the contract be extended?

Yes

Description of extensions

Initial term: 2 years. The Development Bank of Wales reserves the right to extend the Framework Agreement by up to 3 further periods of 2 years each. The maximum framework term, including extensions, is 8 years. No extension is guaranteed and will be subject to satisfactory performance and business requirements.

Does the lot include options?

Yes

Description of options

Training requirements under this lot may vary depending on the role, experience level, objectives and development needs of individual employees or teams. As such, the Development Bank of Wales may require suppliers to tailor training content, delivery methods, duration, learning materials and practical exercises to meet specific organisational or participant requirements.

Services may include the adaptation of existing courses, the development of bespoke training programmes, one-to-one or group coaching, action learning sets, workshops, masterclasses and other leadership and management development interventions. Training may be delivered face-to-face, virtually or through a blended approach, depending on business needs and participant preferences.

The scope, format and level of customisation required will be specified at call-off stage. No minimum volume of bespoke work is guaranteed. Suppliers must demonstrate the ability to design and deliver flexible, tailored solutions that align with the Development Bank of Wales' strategic objectives, organisational culture and learning outcomes.

Maximum number of lots a supplier can bid for

9

Maximum number of lots a supplier can be awarded

9

Description of how multiple lots may be awarded

Tenderers may submit a tender for one, several or all lots, provided they can demonstrate that they meet the conditions of participation and minimum requirements for each lot they bid for. Each lot will be evaluated and awarded separately using the award criteria set out in the procurement documents.

DBW may appoint different suppliers to different lots and may appoint the same supplier to more than one lot where that supplier submits the most advantageous tender, or is ranked within the maximum number of suppliers to be appointed, for each relevant lot. Appointment to one lot does not guarantee appointment to any other lot.

Where a tenderer bids for multiple lots, DBW may require the tenderer to demonstrate that it has sufficient capacity, resources, subject matter expertise and delivery arrangements to support all lots for which it may be appointed. DBW reserves the right to consider whether awarding multiple lots to the same supplier would create any capacity, resilience, conflict of interest or delivery risk, and may seek clarification where necessary.

The maximum number of suppliers to be appointed to each lot is set out in the procurement documents. DBW does not guarantee any minimum spend, volume of work or number of call-off contracts under any lot.

Participation

Conditions

Economic

Conditions of participation

Tenderers must be legally constituted organisations with the appropriate authority and capacity to enter into and perform the contract. Bidders may be required to provide evidence of their legal status and confirm that they are not subject to any mandatory or discretionary exclusion grounds as set out in the Procurement Act 2023.

Tenderers must demonstrate that they possess the financial standing and economic capacity necessary to deliver the services. The Development Bank of Wales reserves the right to assess financial resilience using information such as audited accounts, financial statements, turnover information, credit reports, or other financial data considered appropriate.

Where considered proportionate to the value and risk of the contract, bidders may be required to demonstrate a minimum level of financial standing. The Development Bank of Wales reserves the right to seek guarantees, assurances or other evidence where there are concerns regarding a bidder's financial capacity to perform the contract.

Bidders must maintain adequate insurance cover relevant to the services being provided throughout the term of the framework and any call-off contracts, including employers' liability insurance (where applicable), public liability insurance and professional indemnity insurance.

Conditions

Economic

Conditions of participation

Tenderers must demonstrate that they have the technical ability, skills, experience and resources necessary to deliver the services covered by the relevant lot(s).

As a minimum, bidders may be required to:

Demonstrate relevant experience in the design and delivery of training, coaching and development services of a similar nature, scale and complexity.

Provide examples of contracts delivered within the last three years that are comparable to the services being procured.

Demonstrate access to appropriately qualified, experienced and competent trainers, facilitators, coaches and subject matter experts.

Evidence the ability to develop and deliver tailored learning solutions to meet specific organisational and individual development needs.

Demonstrate appropriate quality assurance arrangements, performance monitoring processes and continuous improvement procedures.

Confirm their capacity and capability to deliver services across the required geographic locations and delivery methods, including face-to-face, virtual and blended learning.

Demonstrate compliance with all relevant legal, regulatory and professional requirements applicable to the services being provided.

Provide evidence of policies and procedures relating to safeguarding (where applicable), equality, diversity and inclusion, data protection, information security, health and safety, and business continuity.

Where bidders are applying for multiple lots, they must demonstrate sufficient capacity and resources to deliver all services for which they are seeking appointment.

The Development Bank of Wales reserves the right to verify information provided by bidders and to seek additional evidence where necessary to assess technical and professional capability.

Participation

Conditions

Economic

Conditions of participation

Tenderers must be legally constituted organisations with the appropriate authority and capacity to enter into and perform the contract. Bidders may be required to provide evidence of their legal status and confirm that they are not subject to any mandatory or discretionary exclusion grounds as set out in the Procurement Act 2023.

Tenderers must demonstrate that they possess the financial standing and economic capacity necessary to deliver the services. The Development Bank of Wales reserves the right to assess financial resilience using information such as audited accounts, financial statements, turnover information, credit reports, or other financial data considered appropriate.

Where considered proportionate to the value and risk of the contract, bidders may be required to demonstrate a minimum level of financial standing. The Development Bank of Wales reserves the right to seek guarantees, assurances or other evidence where there are concerns regarding a bidder's financial capacity to perform the contract.

Bidders must maintain adequate insurance cover relevant to the services being provided throughout the term of the framework and any call-off contracts, including employers' liability insurance (where applicable), public liability insurance and professional indemnity insurance.

Conditions

Economic

Conditions of participation

Tenderers must demonstrate that they have the technical ability, skills, experience and resources necessary to deliver the services covered by the relevant lot(s).

As a minimum, bidders may be required to:

Demonstrate relevant experience in the design and delivery of training, coaching and development services of a similar nature, scale and complexity.

Provide examples of contracts delivered within the last three years that are comparable to the services being procured.

Demonstrate access to appropriately qualified, experienced and competent trainers, facilitators, coaches and subject matter experts.

Evidence the ability to develop and deliver tailored learning solutions to meet specific organisational and individual development needs.

Demonstrate appropriate quality assurance arrangements, performance monitoring processes and continuous improvement procedures.

Confirm their capacity and capability to deliver services across the required geographic locations and delivery methods, including face-to-face, virtual and blended learning.

Demonstrate compliance with all relevant legal, regulatory and professional requirements applicable to the services being provided.

Provide evidence of policies and procedures relating to safeguarding (where applicable), equality, diversity and inclusion, data protection, information security, health and safety, and business continuity.

Where bidders are applying for multiple lots, they must demonstrate sufficient capacity and resources to deliver all services for which they are seeking appointment.

The Development Bank of Wales reserves the right to verify information provided by bidders and to seek additional evidence where necessary to assess technical and professional capability.

Award criteria

Type: quality

Name

Technical evaluation

Weighting: 70.00

Weighting type: percentageExact

Type: price

Name

Commercial evaluation

Weighting: 30.00

Weighting type: percentageExact

Soft Skills and Business Development

Lot number: 10

Description

Provision of soft skills and business development training. Services may include training on communication, collaboration, confidence, negotiation, influencing, customer service, stakeholder management, time management, presentation skills, problem solving, decision-making, personal effectiveness and wider professional development skills.

CPV classifications

  • 80000000 - Education and training services

Delivery regions

  • UK - United Kingdom

Lot value (estimated)

1.00 GBP Excluding VAT

1.20 GBP Including VAT

Sustainability

Small and medium-sized enterprises (SME)

Voluntary, community and social enterprises (VCSE)

Contract start date (estimated)

01 December 2026, 00:00AM

Contract end date (estimated)

30 November 2028, 23:59PM

Extension end date (estimated)

30 November 2034, 23:59PM

Can the contract be extended?

Yes

Description of extensions

Initial term: 2 years. The Development Bank of Wales reserves the right to extend the Framework Agreement by up to 3 further periods of 2 years each. The maximum framework term, including extensions, is 8 years. No extension is guaranteed and will be subject to satisfactory performance and business requirements.

Does the lot include options?

Yes

Description of options

Training requirements under this lot may vary depending on the role, experience level, objectives and development needs of individual employees or teams. As such, the Development Bank of Wales may require suppliers to tailor training content, delivery methods, duration, learning materials and practical exercises to meet specific organisational or participant requirements.

Services may include the adaptation of existing courses, the development of bespoke training programmes, one-to-one or group coaching, action learning sets, workshops, masterclasses and other leadership and management development interventions. Training may be delivered face-to-face, virtually or through a blended approach, depending on business needs and participant preferences.

The scope, format and level of customisation required will be specified at call-off stage. No minimum volume of bespoke work is guaranteed. Suppliers must demonstrate the ability to design and deliver flexible, tailored solutions that align with the Development Bank of Wales' strategic objectives, organisational culture and learning outcomes.

Maximum number of lots a supplier can bid for

9

Maximum number of lots a supplier can be awarded

9

Description of how multiple lots may be awarded

Tenderers may submit a tender for one, several or all lots, provided they can demonstrate that they meet the conditions of participation and minimum requirements for each lot they bid for. Each lot will be evaluated and awarded separately using the award criteria set out in the procurement documents.

DBW may appoint different suppliers to different lots and may appoint the same supplier to more than one lot where that supplier submits the most advantageous tender, or is ranked within the maximum number of suppliers to be appointed, for each relevant lot. Appointment to one lot does not guarantee appointment to any other lot.

Where a tenderer bids for multiple lots, DBW may require the tenderer to demonstrate that it has sufficient capacity, resources, subject matter expertise and delivery arrangements to support all lots for which it may be appointed. DBW reserves the right to consider whether awarding multiple lots to the same supplier would create any capacity, resilience, conflict of interest or delivery risk, and may seek clarification where necessary.

The maximum number of suppliers to be appointed to each lot is set out in the procurement documents. DBW does not guarantee any minimum spend, volume of work or number of call-off contracts under any lot.

Participation

Conditions

Economic

Conditions of participation

Tenderers must be legally constituted organisations with the appropriate authority and capacity to enter into and perform the contract. Bidders may be required to provide evidence of their legal status and confirm that they are not subject to any mandatory or discretionary exclusion grounds as set out in the Procurement Act 2023.

Tenderers must demonstrate that they possess the financial standing and economic capacity necessary to deliver the services. The Development Bank of Wales reserves the right to assess financial resilience using information such as audited accounts, financial statements, turnover information, credit reports, or other financial data considered appropriate.

Where considered proportionate to the value and risk of the contract, bidders may be required to demonstrate a minimum level of financial standing. The Development Bank of Wales reserves the right to seek guarantees, assurances or other evidence where there are concerns regarding a bidder's financial capacity to perform the contract.

Bidders must maintain adequate insurance cover relevant to the services being provided throughout the term of the framework and any call-off contracts, including employers' liability insurance (where applicable), public liability insurance and professional indemnity insurance.

Conditions

Economic

Conditions of participation

Tenderers must demonstrate that they have the technical ability, skills, experience and resources necessary to deliver the services covered by the relevant lot(s).

As a minimum, bidders may be required to:

Demonstrate relevant experience in the design and delivery of training, coaching and development services of a similar nature, scale and complexity.

Provide examples of contracts delivered within the last three years that are comparable to the services being procured.

Demonstrate access to appropriately qualified, experienced and competent trainers, facilitators, coaches and subject matter experts.

Evidence the ability to develop and deliver tailored learning solutions to meet specific organisational and individual development needs.

Demonstrate appropriate quality assurance arrangements, performance monitoring processes and continuous improvement procedures.

Confirm their capacity and capability to deliver services across the required geographic locations and delivery methods, including face-to-face, virtual and blended learning.

Demonstrate compliance with all relevant legal, regulatory and professional requirements applicable to the services being provided.

Provide evidence of policies and procedures relating to safeguarding (where applicable), equality, diversity and inclusion, data protection, information security, health and safety, and business continuity.

Where bidders are applying for multiple lots, they must demonstrate sufficient capacity and resources to deliver all services for which they are seeking appointment.

The Development Bank of Wales reserves the right to verify information provided by bidders and to seek additional evidence where necessary to assess technical and professional capability.

Award criteria

Type: quality

Name

Technical evaluation

Weighting: 70.00

Weighting type: percentageExact

Type: price

Name

Commercial evaluation

Weighting: 30.00

Weighting type: percentageExact

Contract terms and risks

Payment terms

30 days from a valid invoice

Description of risks to contract performance

The following risks may affect the satisfactory performance of the Framework Agreement and any call-off contracts:

Changes to the Development Bank of Wales' organisational structure, business priorities, strategic objectives, workforce composition or operating model which result in changes to learning and development requirements.

Variations in training demand, including increases or decreases in the volume, frequency, subject matter, location or delivery method of training required.

Changes in legislative, regulatory or professional requirements that necessitate the introduction, amendment or expansion of training programmes, compliance training or mandatory qualifications.

Changes to industry best practice, learning methodologies, technology platforms or digital delivery methods which require amendments to service delivery arrangements or training content.

Supplier resource constraints, including the unavailability of key trainers, facilitators, coaches or subject matter experts, requiring alternative delivery arrangements.

Market changes affecting the availability of specialist training providers, accreditation bodies or learning resources.

Organisational growth, restructuring, mergers, acquisitions or the introduction of new business functions creating additional training and development requirements not fully anticipated at the commencement of the framework.

Changes to funding, budget allocations or organisational priorities which impact the scope, volume or timing of services required.

The need to introduce new training categories, specialist subject areas, accreditations or qualifications in response to emerging business needs, regulatory requirements or skills gaps.

Changes to information security, data protection, accessibility, equality or health and safety requirements affecting the delivery of training services.

Events outside the reasonable control of either party, including significant disruption to premises, technology infrastructure, public health events or other force majeure circumstances which necessitate changes to delivery arrangements.

Where such risks materialise, the Development Bank of Wales may need to amend the Framework Agreement or call-off contracts to ensure the continued effective delivery of services, maintain compliance with legal and regulatory obligations, and achieve value for money.

Submission

Tender submission deadline

20 October 2026, 12:00PM

Enquiry deadline

08 October 2026, 12:00PM

Date of award of contract

23 November 2026, 23:59PM

Submission address and any special instructions

https://etenderwales.ukp.app.jaggaer.com/home.html

May tenders be submitted electronically?

Yes

Is this a recurring procurement?

No

Publication date of next tender notice (estimated)

16 May 2034, 23:59PM

Languages that may be used for submission

  • English

Documents

ID

L-1

Document type

Bidding documents

Description

Invitation to tender

ID

L-2

Document type

Technical specifications

Description

Please refer to tender documents

ID

conflictOfInterest

Document type

Conflict of interest

Description

Not published

Coding

Commodity categories

ID Title Parent category
80000000 Education and training services Education

Delivery locations

ID Description
100 UK - All

Document family

Notice details
Publication date:
22 September 2026
Deadline date:
20 October 2026 12:00
Notice type:
UK4
Version:
2
Authority name:
Development Bank of Wales
Publication date:
22 September 2026
Deadline date:
20 October 2026 12:00
Notice type:
UK4
Version:
1
Authority name:
Development Bank of Wales

About the buyer

Main contact:
n/a
Admin contact:
n/a
Technical contact:
n/a
Other contact:
n/a

Further information

Date Details

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.