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Contract Notice

Cardiff and Vale Identification and Referral to Improve Safety (IRIS) Project

  • First published: 15 December 2023
  • Last modified: 15 December 2023
  • Version: N/A
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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-kuma6s-137329
Published by:
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
Authority ID:
AA0221
Publication date:
15 December 2023
Deadline date:
22 January 2024
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
No

Abstract

The NHS Wales Shared Services Partnership, hosted by Velindre NHS Trust are acting on behalf of Cardiff and Vale University Local Health Board who are seeking to award a contract for Identification and Referral to Improve Safety (IRIS) Project. The service is to improve the identification of and response to patients who are or have been affected by domestic violence and abuse across general practices in Cardiff and the Vale of Glamorgan. This will enable compliance with NICE guidance on how health services can respond more effectively to domestic abuse, it will also ensure primary care responds to Welsh Government legislation. The contracted service will provide a Specialist DVA worker who will be referred to as the IRIS Advocate Educator (AE). The AE will be experienced at providing DVA advocacy and be an effective trainer. The AE will be responsible for contacting and recruiting practices, providing joint training with an identified clinical lead to practice staff; providing consultancy and support to practice staff and acting as a single point of contact for staff to refer any patient who may be affected by DVA. The AE will then complete necessary risk assessments, offer appropriate support and make onward referrals in line with Care Pathways. In the first instance the AE along with the clinical lead will receive training about the IRIS approach from the IRISi team. Only IRIS Trained Individuals who have successfully completed the Course may deliver the IRIS Programme. On request IRISi will provide a list of activities that a new IRIS team member may undertake before they have had an opportunity to complete their IRIS training. The objectives of the service are to: A) Increase knowledge of general practice staff about DVA and the help available for those patients affected B) Improve the confidence of general practice staff to recognise and ask questions about possible abuse in a safe way C) Make appropriate referrals (in a timely manner appropriate to the needs of the patient and the identified risk) resulting in improved patient care D) Improve the recording of DVA in the patients’ medical notes E) Increase the number of patients referred from general practices for help with DVA F) Improve data collection and analysis of the number of disclosures and referrals G) Improve the safety of patients by reducing repeat victimisation H) Bridge any gaps between the General Medical and IRIS Services

Full notice text

CONTRACT NOTICE – NATIONAL

SERVICES

1 Authority Details

1.1

Authority Name and Address


NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

Procurement Services, Cardiff and Vale University Health Board, Woodlands House, Procurement Services, 2nd Floor, Maes-Y-Coed Road,

Cardiff

CF14 4HH

UK

Ben Evans

+44 1443848585


http://nwssp.nhs.wales/ourservices/procurement-services/
https://etenderwales.bravosolution.co.uk/home.html
https://etenderwales.bravosolution.co.uk/home.html

1.2

Address from which documentation may be obtained

As in 1.1

1.3

Completed documents must be returned to:

As in 1.1

2 Contract Details

2.1

Title

Cardiff and Vale Identification and Referral to Improve Safety (IRIS) Project

2.2

Description of the goods or services required

The NHS Wales Shared Services Partnership, hosted by Velindre NHS Trust are acting on behalf of Cardiff

and Vale University Local Health Board who are seeking to award a contract for Identification and Referral to Improve Safety (IRIS) Project.

The service is to improve the identification of and response to patients who are or have been affected by domestic violence and abuse across general practices in Cardiff and the Vale of Glamorgan. This will enable compliance with NICE guidance on how health services can respond more effectively to domestic abuse, it will also ensure primary care responds to Welsh Government legislation.

The contracted service will provide a Specialist DVA worker who will be referred to as the IRIS Advocate Educator (AE). The AE will be experienced at providing DVA advocacy and be an effective trainer. The AE will be responsible for contacting and recruiting practices, providing joint training with an identified clinical lead to practice staff; providing consultancy and support to practice staff and acting as a single point of contact for staff to refer any patient who may be affected by DVA. The AE will then complete necessary risk assessments, offer appropriate support and make onward referrals in line with Care Pathways. In the first instance the AE along with the clinical lead will receive training about the IRIS approach from the IRISi team. Only IRIS Trained Individuals who have successfully completed the Course may deliver the IRIS Programme. On request IRISi will provide a list of activities that a new IRIS team member may undertake before they have had an opportunity to complete their IRIS training.

The objectives of the service are to:

A) Increase knowledge of general practice staff about DVA and the help available for those patients affected

B) Improve the confidence of general practice staff to recognise and ask questions about possible abuse in a safe way

C) Make appropriate referrals (in a timely manner appropriate to the needs of the patient and the identified risk) resulting in improved patient care

D) Improve the recording of DVA in the patients’ medical notes

E) Increase the number of patients referred from general practices for help with DVA

F) Improve data collection and analysis of the number of disclosures and referrals

G) Improve the safety of patients by reducing repeat victimisation

H) Bridge any gaps between the General Medical and IRIS Services

NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=137329

2.3

Notice Coding and Classification

71317210 Health and safety consultancy services
85000000 Health and social work services
85100000 Health services
85323000 Community health services
1022 Cardiff and Vale of Glamorgan

2.4

Total quantity or scope of tender

The services are commissioned for 2 years with the option to extend a further year if required. There is a ceiling price of 432,000.00 GBP representing the total funding for the initial 2-year Contract period plus the option extension option of 1-year.

The approved provider/s will provide up to 3 WTE Advocate Educator/s (AE) who meet the criteria of the IRIS AE Job Description (Appendix 1) and working to a patient population of 1 FTE AE post covering circa 200,000 population, to cover all residents of Cardiff and the Vale of Glamorgan.

3 Conditions for Participation

3.1

Minimum standards and qualification required

Recipients are invited to complete the Tender and to submit it, together with any requested supporting information, to the Contracting Authority by the due date for return in accordance with the procedures set out in the Tender documentation.

In response to the Invitation to Tender, Bidders are required to complete the three questionnaires (Qualification, Technical and Commercial) within the Bravo E-tender Portal according to the requirements stipulated. Bidders must answer all questions marked as ‘mandatory’ in the ITT and also must provide any information requested within the tender documents. Failure to provide the required information may result in your tender response

Bidders should answer all questions as accurately and concisely as possible in the same order as the questions are presented.

Failure to provide the required information, make a satisfactory response to any question, or supply documentation referred to in responses, within the specified timescale, will mean that a Bidder’s submission will be scored accordingly and may mean that a Bidder is excluded from the process. In the event that none of the responses are deemed satisfactory, the Contracting Authority reserves the right to terminate the procurement and where appropriate re-advertise the procurement.

Bidders must be explicit and comprehensive in their responses to the Tender as this will be the single source of information on which responses will be scored. Bidders are advised neither to make any assumptions about their past or current supplier relationships (if any) with the Contracting Authority nor to assume that such prior business relationships will be taken into account in the evaluation procedure, unless they are (1) expressly referenced in the appropriate section of the Tender and (2) relevant to the question being answered.

For clarity, bidders are required to complete and submit a number of documents as a part of their tender submission.

Please see tender pack included in this ITT for full instructions and information in relation to bidding in this tender.

4 Administrative Information

4.1

Type of Procedure

Single stage

4.2

Reference number attributed to the notice by the contracting authority

CAV-ITT-55187

4.3

Time Limits

Time-limit for receipt of completed tenders
    22-01-2024  Time  12:00

Estimated award date
 26-02-2024

4.5

Language or languages in which tenders or requests to participate can be drawn up

EN 

4.6

Tender Submission Postbox

5 Other Information

5.1

Additional Information

Please note additional information on this procurement:

1. The Contracting Authority reserves the right to award the contract in whole, in part or annul the tendering

process and not award any contract.

2. Bidders should note that they will be required to enter into terms and conditions of contract as set out in

the ITT and that save for matters of clarification or consistency the Contracting Authority will not negotiate

the terms.

3. The Contracting Authority will not accept completed ITT's after the stated closing date.

4. All documents to be priced (where applicable) in sterling and all payments made in sterling.

5. All tender costs and liabilities incurred by bidders shall be the sole responsibility of the bidders.

6. Bidders wishing to participate should visit the Bravo e-tenderwales portal and access the ITT under

itt_107713.

7. Bidders should note that NHS Shared Services Partnership - Procurement Services is acting on behalf of

Cardiff and Vale ULHB

TUPE – Bidders to review the TUPE Schedule included within this tender pack

The successful bidder recognises that the Transfer of Undertakings (Protection of Employment) Regulations 2006 (“TUPE”) may apply in respect of this Agreement and any future transfer of the services and agrees to comply with said Regulations.

The successful Bidder will be responsible for the payment of all salaries, benefits, bonuses, PAYE liabilities and pension contributions in accordance with (i) Fair Deal and (ii) Staff terms and conditions of employment or engagement (whether contractual or otherwise) in respect of the period during which Staff are employed or engaged by the successful bidder.

(WA Ref:137329)

Under the terms of this contract the successful supplier(s) will be required to deliver Community Benefits in support of the authority’s economic and social objectives. Accordingly, contract performance conditions may relate in particular to social and environmental considerations. The Community Benefits included in this contract are:

A) To increase the reporting of ‘violence against women and girls’ by ensuring that all individuals and partner agencies feel confident to report

B) To reduce the number of repeat victims of ‘violence against women and girls’ by identifying and intervening at an earlier point

C) Reduced presentations to General Practitioners for DVA associated ill health

D) Reduced presentations to Emergency Departments for DVA associated ill health

E) Improvements in patients’ physical and mental health and quality of life

The buyer considers that this contract is suitable for consortia bidding.

5.2

Additional Documentation

5.3

Publication date of this notice

 15-12-2023

Coding

Commodity categories

ID Title Parent category
85323000 Community health services Social services
71317210 Health and safety consultancy services Hazard protection and control consultancy services
85000000 Health and social work services Other Services
85100000 Health services Health and social work services

Delivery locations

ID Description
1022 Cardiff and Vale of Glamorgan

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

Document family

Notice details
Publication date:
15 December 2023
Deadline date:
22 January 2024 00:00
Notice type:
Contract Notice
Authority name:
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
Publication date:
30 May 2024
Notice type:
Contract Award Notice
Authority name:
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

About the buyer

Main contact:
N/a
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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