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Contract Award Notice

ICT Managed Services Support

  • First published: 06 January 2026
  • Last modified: 06 January 2026
  • Version: N/A
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Contents

Summary

OCID:
ocds-kuma6s-157464
Published by:
Older People's Commissioner for Wales
Authority ID:
AA0865
Publication date:
06 January 2026
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
No

Abstract

The Commissioner is seeking to appoint an IT Managed Service Provider (MSP) to ensure that the organisation’s IT services and infrastructure are effectively managed and maintained in accordance with business requirements. In order to compete to tender for this contract: • the criteria within the tender document must be fully met • the MSP must hold the following accreditations: Cyber Essentials; Cyber Essentials Plus; IASME Level 1 and 2 (or equivalent ISO 27001) • the MSP must be able to demonstrate significant expertise in Microsoft Business Premium In addition, the MSP must provide the following services on a well-defined and agreed Service Level Agreement and evidence the ability to fully meet the criteria in the tender submission: • Help Desk, Remote and On-site Support Services • Infrastructure Support Services • Microsoft Licences • Backup and Disaster Recovery • IT Security

Full notice text

CONTRACT AWARD NOTICE – NATIONAL

SERVICES

1 Authority Details

1.1

Authority Name and Address


Older People's Commissioner for Wales

Cambrian Buildings, Mount Stuart Square,

Cardiff Bay

CF10 5FL

UK

Kelly Davies

+44 3442640670


https://www.olderpeople.wales

2 Contract Details

2.1

Title

ICT Managed Services Support

2.2

Description of the contract

The Commissioner is seeking to appoint an IT Managed Service Provider (MSP) to ensure that the organisation’s IT services and infrastructure are effectively managed and maintained in accordance with business requirements.

In order to compete to tender for this contract:

• the criteria within the tender document must be fully met

• the MSP must hold the following accreditations: Cyber Essentials; Cyber Essentials Plus; IASME Level 1 and 2 (or equivalent ISO 27001)

• the MSP must be able to demonstrate significant expertise in Microsoft Business Premium

In addition, the MSP must provide the following services on a well-defined and agreed Service Level Agreement and evidence the ability to fully meet the criteria in the tender submission:

• Help Desk, Remote and On-site Support Services

• Infrastructure Support Services

• Microsoft Licences

• Backup and Disaster Recovery

• IT Security

2.3

Notice Coding and Classification

72000000 IT services: consulting, software development, Internet and support
1022 Cardiff and Vale of Glamorgan

2.4

Estimated Total Value

3 Procedure

3.1

Type of Procedure

Single stage

4 Award of Contract

4.1

Successful Bidders

4.1.1

Name and Address of successful supplier, contractor or service provider





Bcc It Limited

Unit B, Station Road,

Newcastle Emlyn

SA389BY

UK




https://www.bccit.co.uk

5 Other Information

5.1

Reference number attributed to the notice by the contracting authority

N/a

5.2

Date of Contract Award

 22-12-2025

5.3

Number of tenders received

6

5.4

Other Information

(WA Ref:159939)

5.5

Additional Documentation

N/a

5.6

Publication date of this notice:

 06-01-2026

Coding

Commodity categories

ID Title Parent category
72000000 IT services: consulting, software development, Internet and support Computer and Related Services

Delivery locations

ID Description
1022 Cardiff and Vale of Glamorgan

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

Document family

Notice details
Publication date:
28 October 2025
Deadline date:
01 December 2025 00:00
Notice type:
Contract Notice
Authority name:
Older People's Commissioner for Wales
Publication date:
06 January 2026
Notice type:
Contract Award Notice
Authority name:
Older People's Commissioner for Wales

About the buyer

Main contact:
N/a
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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