Media Monitoring, Social Media Monitoring, Press Management & Social Media Listening Software

Procurement reference

1281

Procurement description

The Senedd Commission are notifying interested suppliers that it is undertaking pre-market engagement for media monitoring, social media monitoring, social media listening and press management software.

This exercise has been split into 5 lots, covering each software requirement. This may change based on the results of the pre-market engagement exercise. These requirements are:

• monitoring and analysing media coverage, including print, broadcast and digital platforms;

• supporting media relations and press office activity through contact management and distribution tools;

• managing, publishing and analysing organisational social media channels;

• monitoring and analysing online conversations and emerging issues across social media and digital channels;

• providing security-related monitoring and alerts where required.

The information gathered through this engagement will support the Commission in shaping any subsequent procurement strategy. Participation is voluntary, and responses will be used for research and planning purposes only. Completion of the questionnaire does not form part of any formal procurement process, nor does it create any obligation or advantage in any future tender.

Full details can be found on the pre-market engagement document.

Main category

Services

Delivery regions

• UKL - Wales

Total value (estimated)

136400.00 GBP Excluding VAT

163680.00 GBP Including VAT

Contract dates (estimated)

01 February 2027, 00:00AM to 31 January 2031, 23:59PM

Senedd Cymru / Welsh Parliament

Is the total value above threshold?

Above threshold

CPV classifications

• 48510000 - Communication software package
• 48610000 - Database systems
• 79000000 - Business services: law, marketing, consulting, recruitment, printing and security

Delivery regions

• UKL - Wales

Sustainability

Small and medium-sized enterprises (SME)

Voluntary, community and social enterprises (VCSE)

Contract start date (estimated)

01 February 2027, 00:00AM

Contract end date (estimated)

31 January 2031, 23:59PM

Engagement process description

Interested suppliers can request the pre market engagement questionnaire by emailing alex.jennings@senedd.wales. The deadline for responses is 10am on 31/07/2026.

The information gathered through this engagement will support the Commission in shaping any subsequent procurement strategy. Participation is voluntary, and responses will be used for research and planning purposes only. Completion of the questionnaire does not form part of any formal procurement process, nor does it create any obligation or advantage in any future tender.

Suppliers with relevant experience are encouraged to take part. Your insights will help ensure that any future approach is well informed, proportionate, and aligned with best practice.

We appreciate your time and contribution to this engagement exercise and look forward to hearing from you.

Due date

31 July 2026, 23:59PM

Has the engagement period already ended?

No

Publication date of tender notice (estimated)

24 August 2026