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Contract Award Notice

Contact Centre Telephony Solution

  • First published: 02 June 2017
  • Last modified: 02 June 2017
  • Version: N/A
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  • This file may not be fully accessible.

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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-kuma6s-060339
Published by:
PTI Cymru Holdings Ltd
Authority ID:
AA0910
Publication date:
02 June 2017
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

PTI Cymru Ltd is seeking to contract with an organisation to undertake a replacement of its current Contact Centre telephony system. The scope of the contract will include the design, installation, maintenance and support of the solution.

Full notice text

CONTRACT AWARD NOTICE – NATIONAL

SERVICES

1 Authority Details

1.1

Authority Name and Address


PTI Cymru Holdings Ltd

PO Box 83,

Cardiff

CF11 1NA

UK

Sian Musk

+44 2920344475

sianmusk@pticymru.com

2 Contract Details

2.1

Title

Contact Centre Telephony Solution

2.2

Description of the contract

PTI Cymru Ltd is seeking to contract with an organisation to undertake a replacement of its current Contact Centre telephony system. The scope of the contract will include the design, installation, maintenance and support of the solution.

2.3

Notice Coding and Classification

32000000 Radio, television, communication, telecommunication and related equipment
32412000 Communications network
32412100 Telecommunications network
32500000 Telecommunications equipment and supplies
32520000 Telecommunications cable and equipment
32522000 Telecommunications equipment
32523000 Telecommunications facilities
32524000 Telecommunications system
32570000 Communications equipment
32571000 Communications infrastructure
32573000 Communications control system
45314000 Installation of telecommunications equipment
48219700 Communications server software package
48510000 Communication software package
48511000 Desktop communications software package
50300000 Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
50334400 Communications system maintenance services
51300000 Installation services of communications equipment
51340000 Installation services of line telephony equipment
64200000 Telecommunications services
64227000 Integrated telecommunications services
71316000 Telecommunication consultancy services
72212500 Communication and multimedia software development services
72212510 Communication software development services
72212511 Desktop communications software development services
79510000 Telephone-answering services
1012 Gwynedd

2.4

Estimated Total Value

3 Procedure

3.1

Type of Procedure

Single stage

4 Award of Contract

4.1

Successful Bidders

4.1.1

Name and Address of successful supplier, contractor or service provider





Voyager Networks

Fortuna Court,

Aldermaston

RG7 8UB

UK




5 Other Information

5.1

Reference number attributed to the notice by the contracting authority

N/a

5.2

Date of Contract Award

 01-06-2017

5.3

Number of tenders received

14

5.4

Other Information

(WA Ref:67277)

5.5

Additional Documentation

N/a

5.6

Publication date of this notice:

 02-06-2017

Coding

Commodity categories

ID Title Parent category
72212500 Communication and multimedia software development services Programming services of application software
72212510 Communication software development services Programming services of application software
48510000 Communication software package Communication and multimedia software package
32573000 Communications control system Communications equipment
32570000 Communications equipment Telecommunications equipment and supplies
32571000 Communications infrastructure Communications equipment
32412000 Communications network Local area network
48219700 Communications server software package Miscellaneous networking software package
50334400 Communications system maintenance services Repair and maintenance services of line telephony and line telegraphy equipment
72212511 Desktop communications software development services Programming services of application software
48511000 Desktop communications software package Communication software package
45314000 Installation of telecommunications equipment Electrical installation work
51300000 Installation services of communications equipment Installation services (except software)
51340000 Installation services of line telephony equipment Installation services of communications equipment
64227000 Integrated telecommunications services Telecommunication services except telephone and data transmission services
32000000 Radio, television, communication, telecommunication and related equipment Technology and Equipment
50300000 Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment Repair and maintenance services
71316000 Telecommunication consultancy services Consultative engineering and construction services
32520000 Telecommunications cable and equipment Telecommunications equipment and supplies
32522000 Telecommunications equipment Telecommunications cable and equipment
32500000 Telecommunications equipment and supplies Radio, television, communication, telecommunication and related equipment
32523000 Telecommunications facilities Telecommunications cable and equipment
32412100 Telecommunications network Communications network
64200000 Telecommunications services Postal and telecommunications services
32524000 Telecommunications system Telecommunications cable and equipment
79510000 Telephone-answering services Office-support services

Delivery locations

ID Description
1012 Gwynedd

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

Document family

Notice details
Publication date:
23 January 2017
Deadline date:
17 February 2017 00:00
Notice type:
Contract Notice
Authority name:
PTI Cymru Holdings Ltd
Publication date:
02 June 2017
Notice type:
Contract Award Notice
Authority name:
PTI Cymru Holdings Ltd

About the buyer

Main contact:
sianmusk@pticymru.com
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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