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Summary

OCID:: ocds-kuma6s-089413
Published by:: NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
Authority ID:: AA0221
Publication date:: 20 June 2019
Deadline date:: -
Notice type:: Contract Award Notice
Has documents:: No
Has SPD:: No
Has Carbon Reduction Plan:: N/A

Abstract

A 12 month contract with the option of a further 12 months to supply "social listening" software and training for an initial 10 users with the option of adding up to another 10 users. The purpose of which is to be able to monitor social media accounts. Public Health Wales requires a system that is accessible by many individuals, with different authorisation levels. The following functionality is required from the system; hashtag, keyword and campaign tracking, social surveillance functionality, especially around events and emergency planning, social media planning and scheduling features, preferably with a content bank or archive to allow for easy re-use of social content, automated reporting, ideally with a range of customisable report templates and the ability to identify stakeholders and members of the public across networks, with records of previous interactions. The successful software solution will improve the efficiency of our social media activity; increase the productive capacity of the digital communications team; provide valuable data and functionality to teams including CDSC and Environmental Health; and enable more data-driven decision-making, and clear demonstration of the ROI for communications activity.

Full notice text

CONTRACT AWARD NOTICE – NATIONAL

Notice Type: SUPPLIES

1 Authority Details

1.1 Authority Name and Address

Official Name: NHS Wales Shared Services Partnership
Postal Address: Procurement, 4-5 Charnwood Court,, Heol Billingsley, Parc Nantgarw,
Town: Cardiff	Postal Code: CF15 7QZ	Country: UK
For the attention of: Rhys Davies	Telephone: +44 1443848585
E-Mail: rhys.davies13@wales.nhs.uk	Fax:
Internet Address (URL): http://www.procurement.wales.nhs.uk

2 Contract Details

2.1 Title

Procurement of Social Listening Software and Training

2.2 Description of the contract

A 12 month contract with the option of a further 12 months to supply "social listening" software and training for an initial 10 users with the option of adding up to another 10 users.

The purpose of which is to be able to monitor social media accounts.

Public Health Wales requires a system that is accessible by many individuals, with different authorisation levels. The following functionality is required from the system; hashtag, keyword and campaign tracking, social surveillance functionality, especially around events and emergency planning, social media planning and scheduling features, preferably with a content bank or archive to allow for easy re-use of social content, automated reporting, ideally with a range of customisable report templates and the ability to identify stakeholders and members of the public across networks, with records of previous interactions.

The successful software solution will improve the efficiency of our social media activity; increase the productive capacity of the digital communications team; provide valuable data and functionality to teams including CDSC and Environmental Health; and enable more data-driven decision-making, and clear demonstration of the ROI for communications activity.

2.3 Notice Coding and Classification

a) Commodity Codes

	Code		Description
	48510000		Communication software package
	48517000		IT software package

b) Delivery Location/Area

	Code		Location
	1000		WALES
	1010		West Wales and The Valleys
	1011		Isle of Anglesey
	1012		Gwynedd
	1013		Conwy and Denbighshire
	1014		South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)
	1015		Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)
	1016		Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)
	1017		Bridgend and Neath Port Talbot
	1018		Swansea
	1020		East Wales
	1021		Monmouthshire and Newport
	1022		Cardiff and Vale of Glamorgan
	1023		Flintshire and Wrexham
	1024		Powys

2.4 Estimated Total Value

15000 GBP

3 Procedure

3.1 Type of Procedure

Single stage

4 Award of Contract

4.1 Successful Bidders

4.1.1 Name and Address of successful supplier, contractor or service provider

Contract No:

PHW-ITT-41061

Official Name: Software Box Ltd
Postal Address: East Moor House, Green Park Business Centre, Goose Lane Sutton On The Forest,
Town: York	Postal Code: YO61 1ET	Country: UK
For the attention of: Scott Cattaneo	Telephone:
E-Mail: bids@softbox.co.uk	Fax:
Internet Address (URL): www.softbox.co.uk

5 Other Information

5.1 Reference number attributed to the notice by the contracting authority

PHW-ITT-41061

5.2 Date of Contract Award

18-06-2019

5.3 Number of tenders received

5.4 Other Information

(WA Ref:93264)

5.5 Additional Documentation

N/a

5.6 Publication date of this notice:

20-06-2019

SF 53

Coding

Commodity categories

ID	Title	Parent category
48510000	Communication software package	Communication and multimedia software package
48517000	IT software package	Communication software package

Delivery locations

ID	Description
1017	Bridgend and Neath Port Talbot
1022	Cardiff and Vale of Glamorgan
1015	Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)
1013	Conwy and Denbighshire
1020	East Wales
1023	Flintshire and Wrexham
1016	Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)
1012	Gwynedd
1011	Isle of Anglesey
1021	Monmouthshire and Newport
1024	Powys
1014	South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)
1018	Swansea
1000	WALES
1010	West Wales and The Valleys

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID	Description
There are no alert restrictions for this notice.

Document family

Notice details
FEB283322: Procurement of Social Listening Software and Training Publication date: 05 February 2019 Deadline date: 18 February 2019 00:00 Notice type: Contract Notice Authority name: NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
JUN298855: Procurement of Social Listening Software and Training Publication date: 20 June 2019 Notice type: Contract Award Notice Authority name: NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

About the buyer

Main contact:: rhys.davies13@wales.nhs.uk
Admin contact:: N/a
Technical contact:: N/a
Other contact:: N/a

Further information

Date	Details
No further information has been uploaded.

Procurement of Social Listening Software and Training

Contents

Summary

Abstract

Full notice text

CONTRACT AWARD NOTICE – NATIONAL

1 Authority Details

1.1

Authority Name and Address

2 Contract Details

2.1

Title

2.2

Description of the contract

2.3

Notice Coding and Classification

2.4

Estimated Total Value

3 Procedure

3.1

Type of Procedure

4 Award of Contract

4.1

Successful Bidders

4.1.1

Name and Address of successful supplier, contractor or service provider

5 Other Information

5.1

Reference number attributed to the notice by the contracting authority

5.2

Date of Contract Award

5.3

Number of tenders received

5.4

Other Information

5.5

Additional Documentation

5.6

Publication date of this notice: