CONTRACT NOTICE – NATIONAL

1 Authority Details

1.1

Authority Name and Address

1.2

Address from which documentation may be obtained

As in 1.1

1.3

Completed documents must be returned to:

As in 1.1

2 Contract Details

2.1

Title

Skype to Teams Migration

2.2

Description of the goods or services required

Cardiff University as seeking a supplier to support their telephony migration project from Skype for Business Server 2015 to Teams Phone.

Skype for Business was deployed at Cardiff University in 2015 as part of a major telephony programme which brought changes to complementary services including fax and contact centre. The move to Teams Phone is seen as a natural progression from Skype for Business server and will build on existing Teams usage within the university.

The project is expected to provide coordinated and controlled migration from Skype for Business to Teams Phone over a period of approximately 18 months. This is expected to allow time to design and establishing the new service, and to pace migration activity around the university calendar to minimise disruption.

The supplier is expected to support all aspects of migration including design, delivery, project management, and business change to raise awareness and guide usage. Successful completion of works will result in full decommissioning of Skype for Business.

To limit change, it is desired that supported products be sustained where there is recognised benefit. For example, Netcall Liberty shall remain throughout this work to minimise business change to high impact areas of the university.

As Teams Phone will become the operational platform for telephony, the supplier will be expected to provide support and assistance in ensuring smooth and stable service.

NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=123704.

2.3

Notice Coding and Classification

2.4

Total quantity or scope of tender

Cardiff University as seeking a supplier to support their telephony migration project from Skype for Business Server 2015 to Teams Phone.

Skype for Business was deployed at Cardiff University in 2015 as part of a major telephony programme which brought changes to complementary services including fax and contact centre. The move to Teams Phone is seen as a natural progression from Skype for Business server and will build on existing Teams usage within the university.

The project is expected to provide coordinated and controlled migration from Skype for Business to Teams Phone over a period of approximately 18 months. This is expected to allow time to design and establishing the new service, and to pace migration activity around the university calendar to minimise disruption.

The supplier is expected to support all aspects of migration including design, delivery, project management, and business change to raise awareness and guide usage. Successful completion of works will result in full decommissioning of Skype for Business.

To limit change, it is desired that supported products be sustained where there is recognised benefit. For example, Netcall Liberty shall remain throughout this work to minimise business change to high impact areas of the university.

As Teams Phone will become the operational platform for telephony, the supplier will be expected to provide support and assistance in ensuring smooth and stable service.

3 Conditions for Participation

3.1

Minimum standards and qualification required

As stated in the Invitation to Tender (ITT) documents.

4 Administrative Information

4.1

Type of Procedure

Single stage

4.2

Reference number attributed to the notice by the contracting authority

CU.939.ARD

4.3

Time Limits

4.5

Language or languages in which tenders or requests to participate can be drawn up

4.6

Tender Submission Postbox

5 Other Information

5.1

Additional Information

All tender costs and liabilities incurred by bidders shall be the sole responsibility of bidders.

The University reserves the right to award the contract in whole or in part.

The University reserves the right to annul the tendering process and not award any contract.

All documents to be priced in GBP and all payments made in GBP. All documents to be priced in GBP excluding VAT

(WA Ref:123704)

Under the terms of this contract the successful supplier(s) will be required to deliver Community Benefits in support of the authority’s economic and social objectives. Accordingly, contract performance conditions may relate in particular to social and environmental considerations. The Community Benefits included in this contract are:

As stated in the Invitation to Tender (ITT) documents.

5.2

Additional Documentation

5.3

Publication date of this notice