Prior information notice
This notice is for prior information only
Section I: Contracting
authority
I.1) Name and addresses
Caerphilly County Borough Council
Penallta House, Tredomen Park, Ystrad Mynach
Hengoed
CF82 7PG
UK
Contact person: Derek Morris
Telephone: +44 1443863195
E-mail: morrid@caerphilly.gov.uk
Fax: +44 1443863167
NUTS: UKL16
Internet address(es)
Main address: www.caerphilly.gov.uk
Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0272
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.3) Communication
Additional information can be obtained from the abovementioned address
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Provision of a Corporate Housing IT Solution
II.1.2) Main CPV code
48517000
II.1.3) Type of contract
Supplies
II.1.4) Short description
Caerphilly County Borough Council is seeking expressions of interest from a supplier capable of becoming a strategic partner for the Supply and Installation of a Corporate IT Housing Solution System.
At the present time the Authority utilizes four database applications to deliver the following services:
"Core tenancy information, estate management, tenancy enforcement, supported housing, sheltered housing, housing complaints, empty property management, rent accounting and arrears functions"
"Cyclical maintenance, response repair reporting, repair appointments, job costing and management functions"
"Asset component information, WHQS compliance and works contract management functions"
"Common housing register, allocations and homelessness functions"
It is the Council’s intention to encapsulate all of these areas into one contract, although the strategic partner will be required to provide innovation during the term of the contract including the delivery of upgrades, new products and services
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
48517000
II.2.3) Place of performance
NUTS code:
UKL16
Main site or place of performance:
Caerphilly County Borough Council
II.2.4) Description of the procurement
The Council’s estimated timescales for the supply,installation and implementation of the proposed system for this project is by no later than 31 August 2020.However, it should be noted that the Council may require the successful supplier to provide a phased implementation approach to specific areas of this arrangement. Further detail regarding this strategy will be contained in the contract notice moving forward.
The required system must be capable of working to, but not limited to the following housing function areas:
"Core property"
"Core person"
"Core tenancy"
"Rent accounting"
"Arrears management"
"Generic case management for estate management, tenancy support, tenancy enforcement, complaints, supported housing and sheltered housing"
"Leaseholder management & billing"
"Empty property management"
"Adaptations"
"Repairs history"
"Garage allocations"
In addition to the above functions the system must also be able to consider the following cross-cutting themes:
"Customer relationship management"
"Dynamic Appointment System"
"Mobile working"
"Online customer self-service"
"Communications (email, SMS, letters, messaging, translation, chat-bots)"
"Information storage"
"Customer profiling"
"Workflow"
"Security"
"Integration and interfacing"
Suppliers wishing to express an interest in this tender opportunity should submit an e-mail correspondence to the Officer stated in this notice and to the e-mail address specified.
II.3) Estimated date of publication of contract notice:
02/09/2019
Section IV: Procedure
IV.1) Description
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
Section VI: Complementary information
VI.3) Additional information
Suppliers shall note that expressing an interest in this notice is in no way a guarantee of any work being awarded to them. The notice is issued purely for information purposes only at this stage and to inform the market of the Council's strategy for this procurement moving forward. For the avoidance of doubt no obligation is provided by the Council for any contract to be awarded and scope of the arrangement and detail in this notice may reduce or expand in the time between this notice being placed and the official contract notice being issued.
Suppliers wishing to express an interest in this tender process should submit an e-mail correspondence to the Officer stated in the notice and to the e-mail address specified.
NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at http://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=91813.
(WA Ref:91813)
VI.5) Date of dispatch of this notice
08/07/2019