Contract notice
Section I: Contracting
authority
I.1) Name and addresses
Transport for Wales
Southgate House, Wood Street
Cardiff
CF10 1EW
UK
Contact person: Natalie Noble
Telephone: +44 2921673434
E-mail: Procurement@tfw.wales
NUTS: UKL
Internet address(es)
Main address: https://trc.cymru/
Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA50685
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://etenderwales.bravosolution.co.uk/web/login.shtml
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://etenderwales.bravosolution.co.uk/web/login.shtml
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at:
https://etenderwales.bravosolution.co.uk/web/login.shtml
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Other: Transport related services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Virtual Proprietary Customer Panel and Associated Services
Reference number: TfW-C000218.00
II.1.2) Main CPV code
73210000
II.1.3) Type of contract
Services
II.1.4) Short description
TfW require the provision of a Virtual Proprietary Customer Panel with a service provision to enable the recruitment and maintenance of this panel, the management of the research and production of the resulting insight.
II.1.5) Estimated total value
Value excluding VAT:
900 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
73210000
73000000
73200000
73300000
73110000
79310000
79311000
79313000
79314000
79315000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
TfW require the provision of a Virtual Proprietary Customer Panel and associated services which has the ability to gather insight on the current and proposed services and activity of Transport for Wales from a representative group of Customers and Stakeholders (around 1,000 panelists in total, users and non-users of our services) and provide feedback on how this insight has been used to continuously improve our proposition.
The term of the contract will be for a period of one (1) year with the option to extend for a further 24 months at 12 month intervals.
The value of this contract is estimated at between 100k-300k GBP a year dependent on the amount of research activity required by TfW users as a whole.
The ITT documents can be found on eTender Wales (https://etenderwales.bravosolution.co.uk/web/login.shtml) reference/name:
itt_83788 - Virtual Proprietary Customer Panel and Associated Services
All communication relating to this procurement event will be through the eTenderWales portal
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
900 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewal: Yes
Description of renewals:
The term of the contract will be for a period of one (1) year with the option to extend for a further 24 months at 12 month intervals.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
III.2) Conditions related to the contract
III.2.2) Contract performance conditions
As detailed in the procurement documents.
III.2.3) Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2020/S 149-366571
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
13/11/2020
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
CY
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 3 (from the date stated for receipt of tender)
IV.2.7) Conditions for opening of tenders
Date:
13/11/2020
Local time: 12:00
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
Yes
Estimated timing for further notices to be published:
In 12-24 months time
VI.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
VI.3) Additional information
The ITT documents can be found on eTenderwales (https://etenderwales.bravosolution.co.uk/web/login.shtml) reference/name:
itt_83788 - Virtual Proprietary Customer Panel and Associated Services
All communication for this procurement will be through the eTenderwales portal.
(WA Ref:104597)
The buyer considers that this contract is suitable for consortia.
VI.4) Procedures for review
VI.4.1) Review body
High Court
Royal Courts of Justice, The Strand
London
WC2A 2LL
UK
Telephone: +44 2079477501
VI.5) Date of dispatch of this notice
08/10/2020