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UK7

Agile Delivery Management and Technical Support

  • First published: 09 September 2026
  • Last modified: 09 September 2026
  • Version: 1
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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-06c1e9
Published by:
Digital Health & Care Wales
Authority ID:
AA81853
Publication date:
09 September 2026
Deadline date:
-
Notice type:
UK7
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Digital Health and Care Wales ("DHCW") intends to award a contract for the provision of Agile Scrum coaching and support services to assist with the continued embedding of Agile delivery methodologies across its software delivery teams.The services will focus on providing practical, team-based coaching and mentoring to support the adoption and consistent application of Agile Scrum principles, practices and behaviours. This includes working alongside product teams to reinforce effective sprint planning, delivery cadences, continuous improvement practices, and the use of standardised delivery metrics.The requirement also includes the development and mentoring of internal Agile Scrum Delivery Coaches to support knowledge transfer, capability building and the sustainable adoption of Agile ways of working across DHCW.

Full notice text

Scope

Procurement reference

PRJ-1368

Procurement description

Digital Health and Care Wales ("DHCW") intends to award a contract for the provision of Agile Scrum coaching and support services to assist with the continued embedding of Agile delivery methodologies across its software delivery teams.The services will focus on providing practical, team-based coaching and mentoring to support the adoption and consistent application of Agile Scrum principles, practices and behaviours. This includes working alongside product teams to reinforce effective sprint planning, delivery cadences, continuous improvement practices, and the use of standardised delivery metrics.The requirement also includes the development and mentoring of internal Agile Scrum Delivery Coaches to support knowledge transfer, capability building and the sustainable adoption of Agile ways of working across DHCW.

Contracting authority

Digital Health & Care Wales

Identification register:

  • GB-PPON

Address 1: Ty Glan-yr-Afon

Town/City: Cardiff

Postcode: CF11 9AD

Country: United Kingdom

Public Procurement Organisation Number: PHXM-8593-WBPZ

Contact name: Julie Williams

Email: julie.williams4@wales.nhs.uk

Organisation type: Public authority - central government

Devolved regulations that apply: Wales

Supplier

Reply Limited

Identification register:

  • GB-PPON

Address 1: 38 Grosvenor Gardens

Town/City: London

Postcode: SW1E 5LB

Country: United Kingdom

Public Procurement Organisation Number: PRZG-7652-YLDY

Email: glue.frameworks@reply.com

Type:

  • Large

Procedure

Procedure type

Direct award

Description of how these justifications apply

The justification for a direct award has been met on the grounds of continuity, value for money, risk mitigation, and technical capability. The proposed supplier has established extensive knowledge of DHCW’s Agile delivery environment, organisational structure, transformation objectives, and Agile implementation activities.

Direct award justification

Additional repeat further following competitive procedure

Contract

AGILE DELIVERY TECHNICAL SUPPORT

ID: 1

Is the total value above threshold?

Above threshold

Date the contract will be signed (estimated)

03 September 2026, 00:00AM

Contract dates (estimated)

07 September 2026, 00:00AM to 27 January 2027, 23:59PM

Does this contract include options?: Yes

Options description:

additional services arising from continuity requirements, dependencies, risks, recommendations, or opportunities identified during the course of the contract, subject to business need, funding availability, and relevant governance approvals and Regulations.

Justification for not setting key performance indicators

To be agreed at the initiation stage of the contract

Lots

Divided into 1 lots

Lot number: 1 Status: Complete

Documents

ID

conflictOfInterest

Document type

Conflict of interest

Description

Not published

Coding

Commodity categories

ID Title Parent category
73000000 Research and development services and related consultancy services Research and Development

Delivery locations

ID Description
100 UK - All

Document family

Notice details
Publication date:
02 July 2026
Deadline date:
Notice type:
UK5
Version:
1
Authority name:
Digital Health & Care Wales
Publication date:
27 July 2026
Deadline date:
Notice type:
UK6
Version:
1
Authority name:
Digital Health & Care Wales
Publication date:
09 September 2026
Deadline date:
Notice type:
UK7
Version:
1
Authority name:
Digital Health & Care Wales

About the buyer

Main contact:
n/a
Admin contact:
n/a
Technical contact:
n/a
Other contact:
n/a

Further information

Date Details

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

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We welcome calls in Welsh.