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UK6

Open Framework for Domiciliary Care Services for Older and Disabled Persons

  • First published: 29 September 2026
  • Last modified: 02 October 2026
  • Version: 3
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Contents

Summary

OCID:
ocds-h6vhtk-0582f1
Published by:
Neath Port Talbot County Borough Council
Authority ID:
AA0274
Publication date:
29 September 2026
Deadline date:
-
Notice type:
UK6
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Neath Port Talbot Council has made an award for the recommissioning of our adult domiciliary care services under a new 'Open' Framework, the aim of which is to deliver care to adults living in their own homes, to support them to achieve improved outcomes.

The Framework will deliver high-quality, person-centred domiciliary care services to individuals in their own homes and has been procured as a ‘light touch’ framework under the Procurement Act 2023.

The framework will take the form of an open framework (a scheme of successive frameworks) up to eight years in duration, the first framework being a maximum of three years and the second a maximum of five years allowing periodic admission of new providers during the framework term.

The scope of services will include the delivery of care and support in line with assessed needs and Care and Support Plans. Services are expected to promote independence, wellbeing and prevention, supporting individuals to remain within their own homes and communities for as long as possible. Provision will include personal care, support with daily living activities, medication support and enabling approaches to care.

The Framework will not guarantee any volume of work.

The framework has been developed within the context of the Social Services and Well being (Wales) Act 2014, the Regulation and Inspection of Social Care (Wales) Act 2016 and the Well-being of Future Generations (Wales) Act 2015, with a clear focus on delivering outcomes that matter to individuals.

Full notice text

Changes to notice

Description

Extension of standstill period date to respond to a provider query.

Scope

Procurement reference

CPU25-26-55

Procurement description

Neath Port Talbot Council has made an award for the recommissioning of our adult domiciliary care services under a new 'Open' Framework, the aim of which is to deliver care to adults living in their own homes, to support them to achieve improved outcomes.

The Framework will deliver high-quality, person-centred domiciliary care services to individuals in their own homes and has been procured as a ‘light touch’ framework under the Procurement Act 2023.

The framework will take the form of an open framework (a scheme of successive frameworks) up to eight years in duration, the first framework being a maximum of three years and the second a maximum of five years allowing periodic admission of new providers during the framework term.

The scope of services will include the delivery of care and support in line with assessed needs and Care and Support Plans. Services are expected to promote independence, wellbeing and prevention, supporting individuals to remain within their own homes and communities for as long as possible. Provision will include personal care, support with daily living activities, medication support and enabling approaches to care.

The Framework will not guarantee any volume of work.

The framework has been developed within the context of the Social Services and Well being (Wales) Act 2014, the Regulation and Inspection of Social Care (Wales) Act 2016 and the Well-being of Future Generations (Wales) Act 2015, with a clear focus on delivering outcomes that matter to individuals.

Is a framework being established?

Yes

Is this an open framework scheme?

Yes

Contracting authority

Neath Port Talbot County Borough Council

Identification register:

  • GB-PPON

Address 1: Civic Centre

Town/City: Port Talbot

Postcode: SA13 1PJ

Country: United Kingdom

Website: http://www.npt.gov.uk

Public Procurement Organisation Number: PRGM-1776-LMWP

Contact name: Wayne Thomas

Email: w.thomas3@npt.gov.uk

Organisation type: Public authority - sub-central government

Devolved regulations that apply: Wales

Supplier

Abacare (Care Agency) Ltd

Identification register:

  • GB-PPON

Address 1: Cardinal House, Abbeyfield Court, Abbeyfield Road

Town/City: Nottingham

Postcode: NG7 2SZ

Country: United Kingdom

Public Procurement Organisation Number: PNQL-1979-CZRT

Email: contracts@abacare.org.uk

Type:

  • Large

Cadog Homecare Ltd

Identification register:

  • GB-PPON

Address 1: First Floor, Redwood Court, Tawe Business Village, Phoenix way

Town/City: Swansea

Postcode: SA7 9LA

Country: United Kingdom

Public Procurement Organisation Number: PQMC-4471-XCYP

Email: rhian@cadoghomecare.co.uk

Type:

  • SME

Care & Co

Identification register:

  • GB-PPON

Address 1: HQ @ Llys Glas, Alexander Road,

Town/City: Swansea

Postcode: SA1 5AJ

Country: United Kingdom

Public Procurement Organisation Number: PJQQ-5999-QQPY

Email: enquiries@careandco.uk

Type:

  • SME

Care Crew Ltd

Identification register:

  • GB-PPON

Address 1: Atlantic House, Greenwood Close

Town/City: Cardiff

Postcode: CF23 8RD

Country: United Kingdom

Public Procurement Organisation Number: PZJX-2171-DJXV

Email: domcare@carecrew.uk

Type:

  • SME

Care Cymru Services Ltd

Identification register:

  • GB-PPON

Address 1: Unit 20 Mardon Park, Central Avenue

Town/City: Port Talbot

Postcode: SA12 7AX

Country: United Kingdom

Public Procurement Organisation Number: PQYH-3215-QGJP

Email: bidteam@carecymru.com

Type:

  • SME

Careful Care Ltd

Identification register:

  • GB-PPON

Address 1: 96 Gnoll Park Road

Town/City: Neath

Postcode: SA11 3DD

Country: United Kingdom

Public Procurement Organisation Number: PTCV-9748-XPBN

Email: carefulcareltd@gmail.com

Type:

  • SME

Cariad Care Services Ltd

Identification register:

  • GB-PPON

Address 1: Office 1, 23 Windsor Road Rd

Town/City: Neath

Postcode: SA11 1NB

Country: United Kingdom

Public Procurement Organisation Number: PXHL-9132-RBHR

Email: Cariadcareservices@gmail.com

Type:

  • SME

Cartrefi Cymru Co-operative Ltd

Identification register:

  • GB-PPON

Address 1: Unit 5 & 6 Coopers Yard, Curran Road

Town/City: Cardiff

Postcode: CF10 5NB

Country: United Kingdom

Public Procurement Organisation Number: PGWQ-9967-CCVH

Email: conttacttheceo@cartrefi.coop

Type:

  • Large
  • Voluntary, community and social enterprises (VCSE)

Cera Care Operations Ltd

Identification register:

  • GB-PPON

Address 1: Crown House Stephenson Road, Severalls Industrial Park

Town/City: Colchester

Postcode: CO4 9QR

Country: United Kingdom

Public Procurement Organisation Number: PQMP-1376-MXZH

Email: Bidteam@ceracare.co.uk

Type:

  • Large

Crosshands Home Services Ltd

Identification register:

  • GB-PPON

Address 1: Ty Ifor 21 Alfred St

Town/City: Neath

Postcode: SA11 1EF

Country: United Kingdom

Public Procurement Organisation Number: PQNH-9427-PPRW

Email: swancare@chsltd.org.uk

Type:

  • SME

Forever Kin Healthcare Ltd

Identification register:

  • GB-PPON

Address 1: Princess House, Princess Way

Town/City: Swansea

Postcode: SA1 3LW

Country: United Kingdom

Public Procurement Organisation Number: PVVW-2835-WLZG

Email: info@forever-kin.com

Type:

  • SME

Gardens Care Home

Identification register:

  • GB-PPON

Address 1: Victoria Gardens

Town/City: Neath

Postcode: SA11 3BH

Country: United Kingdom

Public Procurement Organisation Number: PJZQ-9157-HJYW

Email: garethwilliams@gardenscarehome.co.uk

Type:

  • SME

Gentle Care Services

Identification register:

  • GB-PPON

Address 1: Croeserw Community Enterprise Centre Bryn Siriol

Town/City: Croeserw

Postcode: SA13 3PL

Country: United Kingdom

Public Procurement Organisation Number: PYMD-5342-QPCM

Email: Reception2021@outlook.com

Type:

  • SME

Gofal Cymunedol Ltd

Identification register:

  • GB-PPON

Address 1: Yelverton House, St John Street

Town/City: Whitland

Postcode: SA34 0AW

Country: United Kingdom

Public Procurement Organisation Number: PBCV-1473-VGYY

Email: info@gofalcymunedol.com

Type:

  • SME

I Care Dom Care Ltd

Identification register:

  • GB-PPON

Address 1: Ground Floor Pembroke House, Charter Court, Phoenix Way

Town/City: Swansea

Postcode: SA7 9FS

Country: United Kingdom

Public Procurement Organisation Number: PCBY-4161-PGWT

Email: care@icaredomcare.co.uk

Type:

  • SME

Live Well Health Care Ltd

Identification register:

  • GB-PPON

Address 1: 14-16 Princess Way

Town/City: Swansea

Postcode: SA1 3LW

Country: United Kingdom

Public Procurement Organisation Number: PCPH-1862-RYTX

Email: admin@livewell-healthcare.co.uk

Type:

  • SME

Miller Homecare Ltd

Identification register:

  • GB-PPON

Address 1: Cymric House, Bethany Square

Town/City: Port Talbot

Postcode: Sa13 1PQ

Country: United Kingdom

Public Procurement Organisation Number: PPTR-9226-YGHD

Email: malcolm@millerhomecare.co.uk

Type:

  • SME

Moderncare (Neath) Ltd

Identification register:

  • GB-PPON

Address 1: 11a The courtyard, Llandarcy

Town/City: Neath

Postcode: SA10 6EJ

Country: United Kingdom

Public Procurement Organisation Number: PJWB-8913-NGQY

Email: admin@modern-care.co.uk

Type:

  • SME

People Support Ltd

Identification register:

  • GB-PPON

Address 1: Unit 7, llys cae, Maes Y Felin, Fforest-fach

Town/City: Swansea

Postcode: SA5 4HH

Country: United Kingdom

Public Procurement Organisation Number: PRZZ-4274-LPNQ

Email: greg@peoplesupportwales.co.uk

Type:

  • SME

RSD Social Care Ltd

Identification register:

  • GB-PPON

Address 1: Kingsway, Fforestfach

Town/City: Swansea

Postcode: SA5 4DL

Country: United Kingdom

Public Procurement Organisation Number: PZXX-2482-VWHY

Email: socialcare@rsd.uk.com

Type:

  • SME

Seren Support Services Ltd

Identification register:

  • GB-PPON

Address 1: Llewellyn House Harbourside Business Park

Town/City: Port Talbot

Postcode: SA13 1SB

Country: United Kingdom

Public Procurement Organisation Number: PGYD-5621-WXNW

Email: info@seren.wales

Type:

  • SME

Service Direct Ltd

Identification register:

  • GB-PPON

Address 1: Unit 3, First Floor 4 Knoyle St, TREBOETH

Town/City: Swansea

Postcode: SA5 9AY

Country: United Kingdom

Public Procurement Organisation Number: PRRZ-6312-XWNX

Email: support@service-direct.co.uk

Type:

  • SME

Steddy Ltd

Identification register:

  • GB-PPON

Address 1: Trewsfield

Town/City: Bridgend

Postcode: CF31 4LH

Country: United Kingdom

Public Procurement Organisation Number: PVDW-5128-TCWM

Email: steddy@disabilityaids.net

Type:

  • SME

Zion Community Care Ltd

Identification register:

  • GB-PPON

Address 1: Suite 19, Offices 1 & 6 Llan-Coed House, Darcy Business Park, Llandarcy

Town/City: Neath

Postcode: SA10 6FG

Country: United Kingdom

Public Procurement Organisation Number: PHCN-6971-HJXX

Email: sonali.perera@zioncommunitycare.co.uk

Type:

  • SME

Procedure

Procedure type

Open procedure

Is this procurement under a special regime?

Light touch

Contract

Open Framework for Domiciliary Care Services for Older and Disabled Persons

ID: 1

Status: Pending

Related lots

1

Date the contract will be signed (estimated)

26 October 2026, 23:59PM

Can this contract be extended?: Yes

Value

99638266.67 GBP Excluding VAT

119565920.00 GBP Including VAT

Main category

Services

CPV classifications

  • 85300000 - Social work and related services
  • 85000000 - Health and social work services
  • 98000000 - Other community, social and personal services

Delivery regions

  • UKL17 - Bridgend and Neath Port Talbot

Is the total value above threshold?

Above threshold

Contract dates (estimated)

02 November 2026, 00:00AM to 01 November 2029, 23:59PM

Extension end date (if all the extensions are used): 01 November 2034

Suppliers

  • GB-PPON-PQMC-4471-XCYP
  • GB-PPON-PNQL-1979-CZRT
  • GB-PPON-PJQQ-5999-QQPY
  • GB-PPON-PZJX-2171-DJXV
  • GB-PPON-PQYH-3215-QGJP
  • GB-PPON-PTCV-9748-XPBN
  • GB-PPON-PXHL-9132-RBHR
  • GB-PPON-PGWQ-9967-CCVH
  • GB-PPON-PQMP-1376-MXZH
  • GB-PPON-PQNH-9427-PPRW
  • GB-PPON-PVVW-2835-WLZG
  • GB-PPON-PJZQ-9157-HJYW
  • GB-PPON-PYMD-5342-QPCM
  • GB-PPON-PBCV-1473-VGYY
  • GB-PPON-PCBY-4161-PGWT
  • GB-PPON-PCPH-1862-RYTX
  • GB-PPON-PPTR-9226-YGHD
  • GB-PPON-PJWB-8913-NGQY
  • GB-PPON-PRZZ-4274-LPNQ
  • GB-PPON-PZXX-2482-VWHY
  • GB-PPON-PGYD-5621-WXNW
  • GB-PPON-PRRZ-6312-XWNX
  • GB-PPON-PVDW-5128-TCWM
  • GB-PPON-PHCN-6971-HJXX

Coding

Commodity categories

ID Title Parent category
85000000 Health and social work services Other Services
98000000 Other community, social and personal services Other Services
85300000 Social work and related services Health and social work services

Delivery locations

ID Description
1017 Bridgend and Neath Port Talbot

Document family

Notice details
Publication date:
07 August 2025
Deadline date:
11 September 2025 23:59
Notice type:
UK2
Version:
1
Authority name:
Neath Port Talbot County Borough Council
Publication date:
27 May 2026
Deadline date:
30 June 2026 12:00
Notice type:
UK4
Version:
1
Authority name:
Neath Port Talbot County Borough Council
Publication date:
02 October 2026
Deadline date:
Notice type:
UK6
Version:
4
Authority name:
Neath Port Talbot County Borough Council
Publication date:
29 September 2026
Deadline date:
Notice type:
UK6
Version:
3
Authority name:
Neath Port Talbot County Borough Council
Publication date:
24 September 2026
Deadline date:
Notice type:
UK6
Version:
2
Authority name:
Neath Port Talbot County Borough Council
Publication date:
15 September 2026
Deadline date:
Notice type:
UK6
Version:
1
Authority name:
Neath Port Talbot County Borough Council

About the buyer

Main contact:
n/a
Admin contact:
n/a
Technical contact:
n/a
Other contact:
n/a

Further information

Date Details

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.