Video consultations were introduced in Wales during the
COVID-19 pandemic and have become a well-established
and valued element of care delivery within Cardiff and Vale
UHB. Despite the cessation of Welsh Government funding in
March 2025, the Health Board continues to deliver
approximately 2,000 video consultations each month,
evidencing sustained clinical adoption and patient demand.
Video consultations enhance accessibility, support delivery
of both individual and group consultations, and provide a
clinically appropriate, cost-effective alternative to face-to face appointments