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03 Contract Award Notice - Successful Supplier(s)

Virtual Proprietary Customer Panel and Associated Services

  • First published: 20 October 2021
  • Last modified: 20 October 2021

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-kuma6s-104597
Published by:
Transport for Wales
Authority ID:
AA50685
Publication date:
20 October 2021
Deadline date:
-
Notice type:
03 Contract Award Notice - Successful Supplier(s)
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
No

Abstract

TfW require the provision of a Virtual Proprietary Customer Panel with a service provision to enable the recruitment and maintenance of this panel, the management of the research and production of the resulting insight. CPV: 73210000, 73210000, 73000000, 73200000, 73300000, 73110000, 79310000, 79311000, 79313000, 79314000, 79315000.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

Transport for Wales

3 Llys Cadwyn

Pontypridd

CF37 4TH

UK

Contact person: Natalie Noble

Telephone: +44 2921673434

E-mail: Procurement@tfw.wales

NUTS: UKL

Internet address(es)

Main address: https://trc.cymru/

Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA50685

I.2) Joint procurement

The contract is awarded by a central purchasing body

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Other: Transport related services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Virtual Proprietary Customer Panel and Associated Services

Reference number: TfW-C000218.00

II.1.2) Main CPV code

73210000

 

II.1.3) Type of contract

Services

II.1.4) Short description

TfW require the provision of a Virtual Proprietary Customer Panel with a service provision to enable the recruitment and maintenance of this panel, the management of the research and production of the resulting insight.

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 900 000.00  GBP

II.2) Description

II.2.2) Additional CPV code(s)

73210000

73000000

73200000

73300000

73110000

79310000

79311000

79313000

79314000

79315000

II.2.3) Place of performance

NUTS code:

UK

II.2.4) Description of the procurement

TfW require the provision of a Virtual Proprietary Customer Panel and associated services which has the ability to gather insight on the current and proposed services and activity of Transport for Wales from a representative group of Customers and Stakeholders (around 1,000 panelists in total, users and non-users of our services) and provide feedback on how this insight has been used to continuously improve our proposition.

The term of the contract will be for a period of one (1) year with the option to extend for a further 24 months at 12 month intervals.

The value of this contract is estimated at between 100k-300k GBP a year dependent on the amount of research activity required by TfW users as a whole.

II.2.5) Award criteria

Quality criterion: Quality Weighting / Weighting: 60%

Price / Weighting:  40%

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

The value of this contract is estimated at between 100k-300k GBP a year dependent on the amount of research activity required by TfW users as a whole.

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2020/S 199-483829

Section V: Award of contract

Contract No: C000218.00

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

29/06/2021

V.2.2) Information about tenders

Number of tenders received: 1

Number of tenders received from SMEs: 1

Number of tenders received from tenderers from EU Member States: 1

Number of tenders received from tenderers from non-EU Member States: 0

Number of tenders received by electronic means: 1

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Maru Matchbox

Unit 8, The Hub, Berrywood Business Village

Southampton

SO302UN

UK

NUTS: UKJ32

The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:

Total value of the contract/lot: : 900 000.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.3) Additional information

The contract has been awarded to MARU / EDR Limited T/A MARU MATCHBOX UK.

The value of this contract is estimated at between 100k-300k GBP a year dependent on the amount of research activity required by TfW users as a whole.

(WA Ref:114986)

VI.4) Procedures for review

VI.4.1) Review body

High Court

Royal Courts of Justice, The Strand

London

WC2A 2LL

UK

Telephone: +44 2079477501

VI.5) Date of dispatch of this notice

18/10/2021

Coding

Commodity categories

ID Title Parent category
73300000 Design and execution of research and development Research and development services and related consultancy services
79314000 Feasibility study Market research services
79310000 Market research services Market and economic research; polling and statistics
79313000 Performance review services Market research services
73200000 Research and development consultancy services Research and development services and related consultancy services
73000000 Research and development services and related consultancy services Research and Development
73210000 Research consultancy services Research and development consultancy services
73110000 Research services Research and experimental development services
79315000 Social research services Market research services
79311000 Survey services Market research services

Delivery locations

ID Description
1017 Bridgend and Neath Port Talbot
1022 Cardiff and Vale of Glamorgan
1015 Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)
1013 Conwy and Denbighshire
1020 East Wales
1023 Flintshire and Wrexham
1016 Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)
1012 Gwynedd
1011 Isle of Anglesey
1021 Monmouthshire and Newport
1024 Powys
1014 South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)
1018 Swansea
1000 WALES
1010 West Wales and The Valleys

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

Document family

Notice details
Publication date:
12 October 2020
Deadline date:
13 November 2020 00:00
Notice type:
02 Contract Notice
Authority name:
Transport for Wales
Publication date:
20 October 2021
Notice type:
03 Contract Award Notice - Successful Supplier(s)
Authority name:
Transport for Wales

About the buyer

Main contact:
Procurement@tfw.wales
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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